Pipedrive vs Copper (ProsperWorks CRM) vs Bigin by Zoho CRM Comparison
Pipedrive
Starting at $14 /user/month
- Free Trial
- Large Enterprises
- Medium Business
Pipedrive is a user-friendly customer relationship management (CRM) software designed to help sales teams streamline their pipelines, manage leads efficiently, and close deals faster. Ideal for small to mid-sized busines…
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Copper (ProsperWorks CRM)
Starting at $23 /User/Month
- Free Trial
- Large Enterprises
- Medium Business
Copper is CRM software that helps you better manage your sales pipeline. With the right software, sales teams can collaborate and win more deals. It's easy to set up pipelines, provide real-time visibility into progress…
Bigin by Zoho CRM
Starting at $7 /User/Month
- Free Trial
- Small Business
Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to get productive within a day wi…
Pipedrive leads on user satisfaction with a 4.7-star rating across 3,347 reviews.
Spotsaas Analysis
PipedriveCopper (ProsperWorks CRM)Bigin by Zoho CRM
The core difference between Pipedrive and Copper lies in their integration capabilities and user experience; Pipedrive is ideal for small to mid-sized teams looking for an easy-to-use CRM, while Copper is tailored for businesses that heavily utilize Google Workspace and require customizable sales pipelines. Pipedrive is best suited for teams focused on streamlined pipeline management, whereas Copper is perfect for those needing deep integration with Google tools.
- Best for small to mid-sized sales teams - Intuitive and easy-to-learn interface - AI-powered prompts for productivity - Automated follow-ups to enhance sales processes - Suitable for various industries including Martech and Fintech - Pricing starts at $14
- Best for Google Workspace users - Offers customizable sales pipelines - Deep integration with Gmail, Calendar, and Drive - Flexible workflows with customizable fields - Suitable for medium-sized businesses - Pricing starts at $23
Pipedrive vs Copper (ProsperWorks CRM) vs Bigin by Zoho CRM — at a glance
| Feature | Pipedrive | Copper (ProsperWorks CRM) | Bigin by Zoho CRM |
|---|---|---|---|
| Rating | 4.7 / 5 | 4.0 / 5 | 4.6 / 5 |
| Reviews | 3,347 | 1,401 | 294 |
| Starting price | $14 /user/month | $23 /User/Month | $7 /User/Month |
| Free trial | Yes | Yes | Yes |
| Free version | No | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business | Small Business |
| Category | CRM Software | CRM Software | CRM Software |
| Integrations | 10+ apps | — | — |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | Available | Available | Available |
| Support modes | Business Hours, Online | 24/7 (Live rep), Business Hours, Online | Business Hours, Online |
| Certifications | SOC 2, GDPR | SOC 2, GDPR | — |
| Data residency | US | US | Global |
Key differences between Pipedrive and Copper (ProsperWorks CRM)
- Pricing: Pipedrive starts at $14 /user/month, while Copper (ProsperWorks CRM) starts at $23 /User/Month.
- User satisfaction: Pipedrive scores higher with a 4.7-star average.
- Deployment: Pipedrive supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Copper (ProsperWorks CRM) supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
Compare Pipedrive vs Copper (ProsperWorks CRM) vs Bigin by Zoho CRM — and walk away knowing which one fits.
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Where each product wins, per real buyers
Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
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Pricing
Buying details
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Buyer feedback
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Biggest differences
Start here before you go deeper into features.
Best CRM for small to mid-sized sales teams needing streamlined pipeline management.
- You are a small or medium business seeking an intuitive, easy-to-learn CRM.
- Your sales team needs AI-powered prompts and automated follow-ups to boost productivity.
- You want cost-effective CRM with strong reporting and real-time sales analytics.
- Your enterprise requires highly complex CRM customizations and deep third-party integrations.
- You need extensive relationship linking beyond standard sales contacts.
Best CRM for Google Workspace users needing customizable sales pipelines.
- You want deep, native integration with Gmail, Calendar, and Drive.
- Your sales team needs flexible workflows with customizable fields and pipelines.
- You seek automation to reduce manual data entry and improve productivity.
- You require extensive third-party integrations beyond Google Workspace.
- You need advanced real-time reporting and intuitive dashboards.
Small Business
Pipedrive: Best CRM for small to mid-sized sales teams needing streamlined pipeline management. Copper (ProsperWorks CRM): Best CRM for Google Workspace users needing customizable sales pipelines.
Description | Pipedrive is a user-friendly customer relationship management (CRM) software designed to help sales teams streamline their pipelines, manage leads efficiently, and close deals faster. Ideal ... Read More about Pipedrive | Copper is CRM software that helps you better manage your sales pipeline. With the right software, sales teams can collaborate and win more deals. It's easy to set up pipelines, provide ... Read More about Copper (ProsperWorks CRM) | Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to ... Read More about Bigin by Zoho CRM |
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Entry Level Pricing |
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Free Trial Availability | |||
SpotScoreWhat's this? ↗ | 9.6/10 | 9.4/10 | 9.0/10 |
User RatingsBased on verified Spotsaas reviews | |||
Best Company Size | 1-50 employees51-200 employees | 1-250 employeesMedium business | — |
Get pricing help | Get pricing help |
Where each option fits best
See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.
Based on buyer reviews and verified product data collected by Spotsaas.
Key strengths
- Simplified Sales Processes: Pipedrive helps teams like yours visualize and manage the entire sales pipeline easily, letting you focus on closing deals instead of getting lost in administrative tasks.
- Intuitive User Interface: Users appreciate Pipedrive's clean and user-friendly design. Your team can start using it immediately without extensive training, saving time and resources.
- Reporting and Analytics: Pipedrive's reporting tools give you real-time insights into your sales performance. This lets executives make data-driven decisions that improve overall business strategy.
- Smooth Integration with Google Workspace: Copper integrates with Google Workspace, letting teams access and manage their CRM data directly within familiar tools like Gmail and Google Drive. This means less time switching between applications and more time focusing on building relationships.
- With Copper, you can view critical customer insights right alongside your emails and documents. This feature lets your team make informed decisions quickly, improving customer interactions and building stronger connections.
- Automated Data Entry: Say goodbye to tedious manual data entry! Copper automatically captures and updates contact information and activity details, freeing up your team to focus on what really matters—nurturing leads and closing deals.
No key benefits available yet.
Best fit
- 1-200 employees
- Martech, Revtech, Fintech, Sales Automation, SaaS, Consulting
- Sales Managers, Account Executives, Business Development Representatives, CRM Administrators
- 1-250 employees.
- Industries: SaaS, Consulting, Sales Automation, Martech, Fintech.
- Job Titles: Sales Managers, Account Executives, Business Development Representatives, CRM Administrators.
No best-fit guidance available yet.
Reasons buyers look elsewhere
- Users may seek alternatives to Pipedrive if they require more advanced customization options to tailor their CRM experience to specific business processes or unique sales workflows that Pipedrive doesn’t fully support.
- Businesses with larger teams might look for alternatives that offer better scalability and user management features, ensuring that collaboration remains efficient as their workforce grows beyond Pipedrive’s capabilities.
- Organizations needing comprehensive reporting and analytics tools may find Pipedrive lacking in depth, prompting them to explore alternatives that provide more robust insights into sales performance and customer behavior.
- Users may seek alternatives to Copper due to its steep learning curve, especially for teams not already familiar with Google Workspace, which can hinder productivity during the onboarding process.
- Businesses looking for more robust customization options might find Copper's features limiting, as they may need tailored solutions that better fit their unique sales processes and workflows.
- Companies with budget constraints could consider alternatives, as Copper's pricing model may not be suitable for smaller businesses or startups seeking more affordable CRM options without compromising essential features.
No alternatives guidance available yet.
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How do Pipedrive, Copper (ProsperWorks CRM) and Bigin by Zoho CRM Compare on Features?
Total Features | 10 Features | 10 Features | 10 Features |
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Unique Features | No unique features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Pipedrive, Copper (ProsperWorks CRM) and Bigin by Zoho CRM on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | ✓ Yes |
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HIPAA | ✗ No | ✗ No |
GDPR | ✓ Yes | ✓ Yes |
ISO 27001 | ✗ No | — |
Single Sign-On (SSO) | ✓ Yes | ✓ Yes |
Multi-Factor Auth (MFA) | ✓ Yes | ✓ Yes |
Data Encryption | ✓ Yes | ✓ Yes |
Audit Logs | ✓ Yes | ✓ Yes |
Data Residency | 🇺🇸 US | 🇺🇸 US |
Pipedrive vs Copper (ProsperWorks CRM) User Reviews & Rating Comparison
User Ratings | |||
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Rating Distribution | |||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Overall, users praise Pipedrive for its ease of use, visual sales pipeline management, and strong customer support, though some note limitations in advanced features and integrations. What buyers like
Common complaints
| Buyer sentiment Users appreciate Copper's Google Workspace integration and customization but express frustration with its learning curve and customer support. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is very strong across 279 reviews, with consistently positive feedback. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
Integrations
Integration with other apps | No Integration information available. | No Integration information available. |
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List of Customers
Customers |  Festo  Remax  Vimeo |  Ideo  Wag  Jenis |  Antech Microsystem Pvt.Ltd  Investacc  Hire |
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Media and Screenshots
Screenshots |  5 Screenshots | /image_urls_1681292045.222191.png) 5 Screenshots |
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Videos |  3 Videos |  3 Videos |
Alternatives
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Pipedrive or Copper (ProsperWorks CRM)?
- Pipedrive edges out the other on user ratings (4.7 vs 4.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Pipedrive and Copper (ProsperWorks CRM) offer a free trial?
- Yes, both Pipedrive and Copper (ProsperWorks CRM) offer a free trial.
- What is the starting price of Pipedrive vs Copper (ProsperWorks CRM)?
- Pipedrive starts at $14 /user/month. Copper (ProsperWorks CRM) starts at $23 /User/Month.
- What are the top alternatives to Pipedrive?
- Top alternatives to Pipedrive include Bigin by Zoho CRM, Freshsales, Salesforce, HubSpot CRM, Onpipeline.
- What are the top alternatives to Copper (ProsperWorks CRM)?
- Top alternatives to Copper (ProsperWorks CRM) include Bigin by Zoho CRM, ClickUp, Zoho CRM, Salesforce, The Real Estate CRM.