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Ownchat vs VipeCloud vs Bigin by Zoho CRM Comparison

Last updated:

Ownchat

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Small Business

Ownchat is a WhatsApp CRM that helps businesses respond to customer inquiries, automate messages, and schedule broadcast campaigns through WhatsApp. It tracks customer conversion metrics and provides data insights to ide…

VipeCloud

4.8(30 reviews)

Starting at $20 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

VipeCloud is a CRM and email automation platform for small to mid-sized sales and marketing teams that primarily work out of Gmail or Outlook. It combines pipeline management, multi-touch email sequences, video messaging…

Bigin by Zoho CRM

4.6(294 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to get productive within a day wi…

VipeCloud leads on user satisfaction with a 4.8-star rating across 30 reviews.

Ownchat vs VipeCloud vs Bigin by Zoho CRM — at a glance

FeatureOwnchatVipeCloudBigin by Zoho CRM
Rating4.8 / 54.6 / 5
Reviews30294
Starting priceContact for pricing$20 /Month$7 /User/Month
Free trial Yes Yes Yes
Free version No No No
Best forLarge Enterprises, Small Business, Medium BusinessLarge Enterprises, Medium Business, Small BusinessSmall Business
CategoryCRM SoftwareCRM SoftwareCRM Software
PlatformsBrowser Based (Cloud)SaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailable
Support modesOnlineBusiness Hours, OnlineBusiness Hours, Online
CertificationsSOC 2
Data residencyUSUSGlobal

Key differences between Ownchat and VipeCloud

  • Pricing: VipeCloud starts at $20 /Month. Ownchat pricing is not publicly listed.
  • Deployment: Ownchat supports Browser Based (Cloud); VipeCloud supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Compare Ownchat vs VipeCloud vs Bigin by Zoho CRM — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Ownchat
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VipeCloud - CRM Software
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Biggest differences

Start here before you go deeper into features.

Ownchat

Best for

Large Enterprises, Small Business, Medium Business

VipeCloud

Best for

Large Enterprises, Medium Business, Small Business

Bigin by Zoho CRM

Best for

Small Business

Ownchat typically suits Large Enterprises and Small Business. VipeCloud tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Ownchat is a WhatsApp CRM that helps businesses respond to customer inquiries, automate messages, and schedule broadcast campaigns through WhatsApp. It tracks customer conversion metrics ... Read More about Ownchat

VipeCloud is a CRM and email automation platform for small to mid-sized sales and marketing teams that primarily work out of Gmail or Outlook. It combines pipeline management, multi-touch ... Read More about VipeCloud

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to ... Read More about Bigin by Zoho CRM

Entry Level Pricing

  • Not Available
  • Starts from $20 , Billed Yearly
  • Starts from $7 , Billed Yearly

Free Trial Availability

  • Free Trial available
  • Free Trial available

SpotScore

What's this? ↗

Not Available

8.1/10

9.0/10

User Ratings

Based on verified Spotsaas reviews

4.8

(30)

4.57

(294)
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Software Demo

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How do Ownchat, VipeCloud and Bigin by Zoho CRM Compare on Features?

Total Features

8 Features

5 Features

10 Features

Unique Features

No unique features

No unique features

No unique features

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Compare Ownchat, VipeCloud and Bigin by Zoho CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • Not Available
        • $20 , Billed Yearly
        • $7 , Billed Yearly

        Pricing Plans

        • Not Available
        • Plus

          • 2K contacts

          • 10K monthly emails

          • Feature rich CRM, one pipeline

          Show more +

        • Pro

          • Includes features of Plus plan, plus

          • 10K contacts per user

          • 30K monthly emails per user

          Show more +

        • Enterprise

          • Include sfeatures of Pro plan, plus

          • 60K contact per user

          • 60K monthly emails per user

          Show more +

        • Browse all pricing plans
        • Free

          • Single Pipeline

          • 500 Records

          • Instant Workflows (3)

          Show more +

        • Express

          • Includes features of Free plan, plus

          • Team Pipelines (3)

          • 50,000 Records

          Show more +

        • Premier

          • Includes features of Express Edition plan. plus

          • Team Pipelines (5)

          • 100,000 Records

          Show more +

        Pricing Page

        Ownchat pricing
        VipeCloud pricing
        Bigin by Zoho CRM pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Not Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes

        HIPAA

        ✗ No
        ✗ No

        Data Residency

        🇺🇸 US
        🇺🇸 US

        Ownchat vs VipeCloud User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        Rating Distribution

        No reviews available for this product

        27

        3

        0

        0

        0

        204

        66

        7

        1

        1

        Spotsaas Editor’s POV generated by AI

        No expert review available for this product

        Buyer sentiment

        Buyer sentiment is very strong across 30 reviews, with consistently positive feedback.

        What buyers like

        • Customer support responds quickly with a personalized approach to resolving user issues.
        • Supports mass email campaigns, drip campaigns, and email tracking for sales teams.
        • Integrates with Gmail and Outlook, improving productivity for sales workflows.

        Common complaints

        • Interface lacks modern aesthetics and would benefit from a visual refresh.
        • Limited pre-designed email templates and no HTML editor restrict design flexibility.
        • Some users experience loading delays with videos and web pages.

        Buyer sentiment

        Buyer sentiment is very strong across 279 reviews, with consistently positive feedback.

        What buyers like

        • Simple design with a short learning curve — accessible for non-technical users.
        • Pricing targets startups and small businesses with core CRM features at low cost.
        • Pipeline management and workflow automation reduce manual steps in sales processes.

        Common complaints

        • Limited integrations with social media apps and LinkedIn or Facebook ad platforms.
        • Lacks advanced features needed by larger enterprises or complex workflows.
        • Customer support availability is inconsistent, affecting issue resolution during critical moments.

        Pros and Cons

        No pros or cons available for this product

        • Strong automation capabilities for lead management

        • Cloud-based for easy access

        • Effective tools for customer engagement

        • Potentially high cost for small businesses

        • May require training for full utilization

        • Real-time updates keep teams informed.

        • Integration with email and calendar enhances productivity.

        • User-friendly interface simplifies navigation.

        • Customization options may not meet all needs.

        • New users may find the interface complex.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Used Ownchat, VipeCloud, or Bigin by Zoho CRM? Tell buyers what actually differs.

        List of Customers

        Customers

        No Customers information available.

        No Customers information available.

        Antech Microsystem Pvt.Ltd

        Antech Microsystem Pvt.Ltd

        Investacc

        Investacc

        Hire

        Hire

        Media and Screenshots

        Screenshots

        No screenshots available.

        No screenshots available.

        Videos

        video-0

        3 Videos

        video-0

        3 Videos

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Ownchat or VipeCloud?
        VipeCloud edges out the other on user ratings (4.8 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Ownchat and VipeCloud offer a free trial?
        Yes, both Ownchat and VipeCloud offer a free trial.
        What is the starting price of Ownchat vs VipeCloud?
        Ownchat starts at Contact for pricing. VipeCloud starts at $20 /Month.
        What are the top alternatives to Ownchat?
        Top alternatives to Ownchat include Bigin by Zoho CRM, Spotler CRM, Zixflow, Relate, SutiCRM.
        What are the top alternatives to VipeCloud?
        Top alternatives to VipeCloud include Bigin by Zoho CRM, ClickUp, Zoho CRM, Thryv, SalesCRM.