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Ownchat vs VipeCloud vs Bigin by Zoho CRM Comparison

Last updated:

Ownchat

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Small Business

Ownchat is the ultimate solution for businesses looking to effortlessly engage, convert, and retain customers through WhatsApp. Say goodbye to the hassle of handling individual conversations and welcome a more efficient…

VipeCloud

4.8(30 reviews)

Starting at $20 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

VipeCloud is one of the best cloud-based customer relationship management (CRM) software available in the market. It offers Simple and Effective Customer Engagement Solution that automates your lead generation, customer…

Bigin by Zoho CRM

4.3(119 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, tasks and more. It can be accessed…

VipeCloud leads on user satisfaction with a 4.8-star rating across 30 reviews.

Ownchat vs VipeCloud vs Bigin by Zoho CRM — at a glance

FeatureOwnchatVipeCloudBigin by Zoho CRM
Rating4.8 / 54.3 / 5
Reviews30119
Starting priceContact for pricing$20 /Month$7 /User/Month
Free trial Yes Yes Yes
Free version No No No
Best forLarge Enterprises, Small Business, Medium BusinessLarge Enterprises, Medium Business, Small BusinessSmall Business
CategoryCRM SoftwareCRM SoftwareCRM Software
PlatformsBrowser Based (Cloud)SaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailable
Support modesOnlineBusiness Hours, OnlineBusiness Hours, Online
CertificationsSOC 2
Data residencyUSUSGlobal

Key differences between Ownchat and VipeCloud

  • Pricing: VipeCloud starts at $20 /Month. Ownchat pricing is not publicly listed.
  • Deployment: Ownchat supports Browser Based (Cloud); VipeCloud supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Compare Ownchat vs VipeCloud vs Bigin by Zoho CRM — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Ownchat
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VipeCloud - CRM Software
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Talk to an expert

Biggest differences

Start here before you go deeper into features.

Ownchat

Best for

Large Enterprises, Small Business, Medium Business

VipeCloud

Best for

Large Enterprises, Medium Business, Small Business

Bigin by Zoho CRM

Best for

Small Business

Ownchat typically suits Large Enterprises and Small Business. VipeCloud tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Ownchat is the ultimate solution for businesses looking to effortlessly engage, convert, and retain customers through WhatsApp. Say goodbye to the hassle of handling individual ... Read More about Ownchat

VipeCloud is one of the best cloud-based customer relationship management (CRM) software available in the market. It offers Simple and Effective Customer Engagement Solution that automates ... Read More about VipeCloud

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, ... Read More about Bigin by Zoho CRM

Entry Level Pricing

  • Not Available
  • Starts from $20 , Billed Yearly
  • Starts from $7 , Billed Yearly

Free Trial Availability

  • Free Trial available
  • Free Trial available

Spotsaas Score

What's this? ↗

Not Available

8.1/10

9.0/10

User Ratings

Based on verified Spotsaas reviews

4.8

(30)
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Software Demo

Demo

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How do Ownchat, VipeCloud and Bigin by Zoho CRM Compare on Features?

Total Features

8 Features

5 Features

10 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare Ownchat, VipeCloud and Bigin by Zoho CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • Not Available
        • $20 , Billed Yearly
        • $7 , Billed Yearly

        Pricing Plans

        • Not Available
        • Plus

          • 2K contacts

          • 10K monthly emails

          • Feature rich CRM, one pipeline

          Show more +

        • Pro

          • Includes features of Plus plan, plus

          • 10K contacts per user

          • 30K monthly emails per user

          Show more +

        • Enterprise

          • Include sfeatures of Pro plan, plus

          • 60K contact per user

          • 60K monthly emails per user

          Show more +

        • Browse all pricing plans
        • Free

          • Single Pipeline

          • 500 Records

          • Instant Workflows (3)

          Show more +

        • Express

          • Includes features of Free plan, plus

          • Team Pipelines (3)

          • 50,000 Records

          Show more +

        • Premier

          • Includes features of Express Edition plan. plus

          • Team Pipelines (5)

          • 100,000 Records

          Show more +

        Pricing Page

        Ownchat pricing
        VipeCloud pricing
        Bigin by Zoho CRM pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Not Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes

        HIPAA

        ✗ No
        ✗ No

        Data Residency

        🇺🇸 US
        🇺🇸 US

        Ownchat vs VipeCloud User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        Rating Distribution

        No reviews available for this product

        27

        3

        0

        0

        0

        204

        66

        7

        1

        1

        Spotsaas Editor’s POV generated by AI

        No expert review available for this product

        Buyer sentiment

        Buyer sentiment is very strong across 30 reviews, with consistently positive feedback.

        What buyers like

        • Excellent customer support, with quick responses and a personalized approach to solving user issues.
        • Simplifies email marketing by offering mass email campaigns, drip campaigns, and robust email tracking.
        • Integrates seamlessly with popular platforms like Gmail and Outlook, enhancing productivity for sales teams.

        Common complaints

        • The user interface lacks modern aesthetics and could benefit from a visual refresh.
        • Limited availability of pre-designed email templates and an HTML editor restricts design flexibility.
        • Some users experience loading delays, particularly with videos and web pages.

        Buyer sentiment

        Buyer sentiment is positive across 279 reviews, with strong overall satisfaction.

        What buyers like

        • Simple, intuitive design with a short learning curve, making it easy to use and implement, even for non-technical users.
        • Affordable pricing tailored for startups and small businesses, offering great value for core CRM functionalities.
        • Effective pipeline management and workflow automation, enabling businesses to streamline sales processes.

        Common complaints

        • Limited integrations with third-party tools (e.g., social media apps, direct LinkedIn or Facebook ad imports), making data syncing challenging.
        • Lack of advanced features and scalability, restricting use for larger enterprises or complex workflows.
        • Inconsistent customer support with restricted availability, affecting issue resolution during critical times.

        Pros and Cons

        No pros or cons available for this product

        • Strong automation capabilities for lead management

        • Cloud-based for easy access

        • Effective tools for customer engagement

        • Potentially high cost for small businesses

        • May require training for full utilization

        • Real-time updates keep teams informed.

        • Integration with email and calendar enhances productivity.

        • User-friendly interface simplifies navigation.

        • Customization options may not meet all needs.

        • New users may find the interface complex.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        List of Customers

        Customers

        No Customers information available.

        No Customers information available.

        Antech Microsystem Pvt.Ltd

        Antech Microsystem Pvt.Ltd

        Investacc

        Investacc

        Hire

        Hire

        Media and Screenshots

        Screenshots

        No screenshots available.

        No screenshots available.

        Videos

        video-0

        3 Videos

        video-0

        3 Videos

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Ownchat or VipeCloud?
        VipeCloud edges out the other on user ratings (4.8 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Ownchat and VipeCloud offer a free trial?
        Yes, both Ownchat and VipeCloud offer a free trial.
        What is the starting price of Ownchat vs VipeCloud?
        Ownchat starts at Contact for pricing. VipeCloud starts at $20 /Month.
        What are the top alternatives to Ownchat?
        Top alternatives to Ownchat include Bigin by Zoho CRM, Spotler CRM, Zixflow, Relate, SutiCRM.
        What are the top alternatives to VipeCloud?
        Top alternatives to VipeCloud include Bigin by Zoho CRM, ClickUp, Zoho CRM, Thryv, SalesCRM.

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