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Odoo CRM vs OroCRM vs Bigin by Zoho CRM Comparison

Last updated:

Odoo CRM

4.0(128 reviews)

Starting at $7.25 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

The Odoo CRM is a complete package that includes email management, social media management, task tracking, document collaboration and much more. It comes with its own set of tools to help you create leads, contact record…

OroCRM

4.6(21 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

OroCRM is a flexible open-source customer relationship management platform designed for businesses operating in B2B, B2C, or hybrid models. Ideal for sales teams, marketers, and customer support departments, it offers a…

Bigin by Zoho CRM

4.3(119 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, tasks and more. It can be accessed…

OroCRM leads on user satisfaction with a 4.6-star rating across 21 reviews.

Odoo CRM vs OroCRM vs Bigin by Zoho CRM — at a glance

FeatureOdoo CRMOroCRMBigin by Zoho CRM
Rating4.0 / 54.6 / 54.3 / 5
Reviews12821119
Starting price$7.25 /MonthContact for pricing$7 /User/Month
Free trial Yes No Yes
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessSmall Business
CategoryCRM SoftwareCRM SoftwareCRM Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailableAvailable
Support modesOnline24/7 (Live rep), OnlineBusiness Hours, Online
CertificationsSOC 2SOC 2
Data residencyGlobalGlobalGlobal

Key differences between Odoo CRM and OroCRM

  • Pricing: Odoo CRM starts at $7.25 /Month. OroCRM pricing is not publicly listed.
  • Free trial: Odoo CRM offers a free trial; OroCRM does not.
  • User satisfaction: OroCRM scores higher with a 4.6-star average.
  • Deployment: Odoo CRM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; OroCRM supports SaaS/Web/Cloud.

Compare Odoo CRM vs OroCRM vs Bigin by Zoho CRM — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Odoo CRM - CRM Software
Talk to an expert
Talk to an expert
OroCRM - CRM Software
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

Odoo CRM

Best for

Large Enterprises, Medium Business, Small Business

OroCRM

Best for

Large Enterprises, Medium Business, Small Business

Bigin by Zoho CRM

Best for

Small Business

Odoo CRM typically suits Large Enterprises and Medium Business. OroCRM tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

The Odoo CRM is a complete package that includes email management, social media management, task tracking, document collaboration and much more. It comes with its own set of tools to help ... Read More about Odoo CRM

OroCRM is a flexible open-source customer relationship management platform designed for businesses operating in B2B, B2C, or hybrid models. Ideal for sales teams, marketers, and customer ... Read More about OroCRM

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, ... Read More about Bigin by Zoho CRM

Entry Level Pricing

  • Starts from $7.25 , Billed Yearly
  • Not Available
  • Starts from $7 , Billed Yearly

Free Trial Availability

  • No free trial

Spotsaas Score

What's this? ↗

9.0/10

8.5/10

9.0/10

User Ratings

Based on verified Spotsaas reviews

4.6

(21)

Best Company Size

50–500 Employees
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

OroCRM

  • Comprehensive Customer Visibility: OroCRM provides a 360-degree view of the customer lifecycle, enabling sales, marketing, and support teams to work from a single, unified profile for better decision-making.
  • Tailored for Complex Sales Cycles: It is ideal for businesses with layered sales processes, offering detailed lead and opportunity tracking, segmentation, and pipeline analytics that support long-cycle B2B transactions.
  • Highly Customizable Platform: As an open-source solution, OroCRM offers extensive customization capabilities, allowing organizations to adapt workflows, data structures, and modules to fit unique operational needs.
Best fit

Best fit

Odoo CRM

No best-fit guidance available yet.

OroCRM

  • 50–500 Employees
  • Wholesale, Manufacturing, eCommerce, Automotive, Logistics, Distribution, Financial Services
  • Sales Managers, Marketing Directors, CRM Administrators, Business Analysts, Customer Support Managers, Operations Managers
Watchouts

Reasons buyers look elsewhere

Odoo CRM

No alternatives guidance available yet.

OroCRM

  • OroCRM does not offer as many pre-built integrations with major platforms like Salesforce, HubSpot, or Google Workspace, which can be a disadvantage for companies seeking quick and seamless connectivity with their existing tech stack..
  • Due to its open-source nature and flexible customization options, OroCRM can be more complex to set up and configure compared to plug-and-play CRM alternatives with guided onboarding experiences.
  • Some users report that OroCRM's interface feels less modern or user-friendly compared to more mainstream CRMs, potentially impacting adoption among non-technical users or smaller teams.

Software Demo

Demo

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How do Odoo CRM, OroCRM and Bigin by Zoho CRM Compare on Features?

Total Features

9 Features

7 Features

10 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare Odoo CRM, OroCRM and Bigin by Zoho CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $7.25 , Billed Yearly
        • Not Available
        • $7 , Billed Yearly

        Pricing Plans

        • One App

          • Get the insights to make smarter decisions

          • Design custom dashboards

          • Real-time reports and flow charts

          Show more +

        • Standard

          • Sales

          • Marketing

          • Sign

          Show more +

        • Custom

          • Sales

          • Marketing

          • Sign

          Show more +

        • Not Available
        • Free

          • Single Pipeline

          • 500 Records

          • Instant Workflows (3)

          Show more +

        • Express

          • Includes features of Free plan, plus

          • Team Pipelines (3)

          • 50,000 Records

          Show more +

        • Premier

          • Includes features of Express Edition plan. plus

          • Team Pipelines (5)

          • 100,000 Records

          Show more +

        Pricing Page

        Odoo CRM pricing
        OroCRM pricing
        Bigin by Zoho CRM pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes
        ✓ Yes

        HIPAA

        ✗ No
        ✗ No

        Data Residency

        🌐 Global
        🌐 Global

        Odoo CRM vs OroCRM User Reviews & Rating Comparison

        User Ratings

        4.6

        (based on 21 reviews)

        Rating Distribution

        70

        31

        15

        10

        4

        0

        0

        0

        0

        0

        204

        66

        7

        1

        1

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Buyer sentiment is positive across 130 reviews, with strong overall satisfaction.

        What buyers like

        • Offers comprehensive features for managing sales processes, including delivery, follow-up, lead organization, and classification.
        • User-friendly interface that is easy to navigate, even for those with non-technical backgrounds.
        • Strong integration capabilities with third-party services like WhatsApp, SMS, and email, enhancing workflow automation.

        Common complaints

        • Limited marketplace for additional third-party apps or connectors, which restricts advanced functionalities.
        • Can be overwhelming for new users due to the richness of features and customization options without adequate training or support.
        • Some users report the need for minor adjustments to ensure optimal usability.

        Buyer sentiment

        Buyer sentiment is very strong across 21 reviews, with consistently positive feedback.

        What buyers like

        • OroCRM is specifically designed for small and medium enterprises, making it a perfect fit for businesses with unique needs.
        • The platform offers a robust set of features aimed at enhancing efficiency and productivity for teams.
        • OroCRM combines the best open-source solutions, providing flexibility and customization options.

        Common complaints

        • With its rich feature set, there is a bit of a learning curve for new users.
        • The initial setup can be more complex compared to simpler CRM solutions.
        • While it offers customization, making changes often requires technical knowledge.

        Buyer sentiment

        Buyer sentiment is positive across 279 reviews, with strong overall satisfaction.

        What buyers like

        • Simple, intuitive design with a short learning curve, making it easy to use and implement, even for non-technical users.
        • Affordable pricing tailored for startups and small businesses, offering great value for core CRM functionalities.
        • Effective pipeline management and workflow automation, enabling businesses to streamline sales processes.

        Common complaints

        • Limited integrations with third-party tools (e.g., social media apps, direct LinkedIn or Facebook ad imports), making data syncing challenging.
        • Lack of advanced features and scalability, restricting use for larger enterprises or complex workflows.
        • Inconsistent customer support with restricted availability, affecting issue resolution during critical times.

        Pros and Cons

        • All-in-one solution covers various business needs.

        • Strong collaboration tools enhance team productivity.

        • Intuitive interface simplifies complex tasks.

        • Initial setup can be time-consuming.

        • May overwhelm new users with features.

        • OroCRM is specifically designed for small and medium enterprises, making it a perfect fit for businesses with unique needs.

        • The platform offers a robust set of features aimed at enhancing efficiency and productivity for teams.

        • OroCRM combines the best open-source solutions, providing flexibility and customization options.

        • With its rich feature set, there is a bit of a learning curve for new users.

        • The initial setup can be more complex compared to simpler CRM solutions.

        • Real-time updates keep teams informed.

        • Integration with email and calendar enhances productivity.

        • User-friendly interface simplifies navigation.

        • Customization options may not meet all needs.

        • New users may find the interface complex.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        List of Customers

        Customers

        Creativi Quadrati

        Creativi Quadrati

        Vectis

        Vectis

        BertinChamps

        BertinChamps

        GVL

        GVL

        MTH Retail Group

        MTH Retail Group

        Hoyes Michalos

        Hoyes Michalos

        Antech Microsystem Pvt.Ltd

        Antech Microsystem Pvt.Ltd

        Investacc

        Investacc

        Hire

        Hire

        Media and Screenshots

        Screenshots

        Odoo CRM screenshot

        3 Screenshots

        OroCRM - Organization Management

        3 Screenshots

        Videos

        video-0

        2 Videos

        video-0

        1 Videos

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Odoo CRM or OroCRM?
        OroCRM edges out the other on user ratings (4.6 vs 4.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Odoo CRM and OroCRM offer a free trial?
        Odoo CRM offers a free trial. OroCRM does not.
        What is the starting price of Odoo CRM vs OroCRM?
        Odoo CRM starts at $7.25 /Month. OroCRM starts at Contact for pricing.
        What are the top alternatives to Odoo CRM?
        Top alternatives to Odoo CRM include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Salesforce.
        What are the top alternatives to OroCRM?
        Top alternatives to OroCRM include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Thryv.

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