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Nimble vs SugarCRM vs Bigin by Zoho CRM Comparison

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Nimble

4.6(2,724 reviews)

Starting at $24.90 /User/Month

  • Free Trial
  • Freelancers
  • Medium Business

Nimble provides an easy to use platform for managing and supporting sales, service and marketing activities all within a single system. With Nimble, you can quickly close deal follow-ups that were initiated outside of yo…

SugarCRM

3.9(1,139 reviews)

Starting at Contact for pricing

  • Free Trial
  • Freelancers
  • Large Enterprises

SugarCRM is a highly customizable open-source CRM used by mid-market to enterprise sales, marketing, and customer service teams that need tailored workflows rather than out-of-the-box configurations. It supports deep aut…

Bigin by Zoho CRM

4.6(294 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to get productive within a day wi…

Nimble leads on user satisfaction with a 4.6-star rating across 2,724 reviews.

Nimble vs SugarCRM vs Bigin by Zoho CRM — at a glance

FeatureNimbleSugarCRMBigin by Zoho CRM
Rating4.6 / 53.9 / 54.6 / 5
Reviews2,7241,139294
Starting price$24.90 /User/MonthContact for pricing$7 /User/Month
Free trial Yes Yes Yes
Free version No No No
Best forFreelancers, Medium Business, Small BusinessFreelancers, Large Enterprises, Medium BusinessSmall Business
CategoryCRM SoftwareCRM SoftwareCRM Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailableAvailable
Support modesBusiness Hours, Online24/7 (Live rep), Business Hours, OnlineBusiness Hours, Online
Certifications
Data residencyGlobal

Key differences between Nimble and SugarCRM

  • Pricing: Nimble starts at $24.90 /User/Month. SugarCRM pricing is not publicly listed.
  • User satisfaction: Nimble scores higher with a 4.6-star average.
  • Deployment: Nimble supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; SugarCRM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Compare Nimble vs SugarCRM vs Bigin by Zoho CRM — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Nimble - CRM Software
Talk to an expert
Talk to an expert
SugarCRM

SugarCRM

Migrated to Sugar Sell

Compare Sugar Sell
Compare Sugar Sell

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Biggest differences

Start here before you go deeper into features.

Nimble

Best for

Freelancers, Medium Business, Small Business

SugarCRM

Best for

Freelancers, Large Enterprises, Medium Business

Bigin by Zoho CRM

Best for

Small Business

Nimble typically suits Freelancers and Medium Business. SugarCRM tends to fit Freelancers and Large Enterprises better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Nimble provides an easy to use platform for managing and supporting sales, service and marketing activities all within a single system. With Nimble, you can quickly close deal follow-ups ... Read More about Nimble

SugarCRM is a highly customizable open-source CRM used by mid-market to enterprise sales, marketing, and customer service teams that need tailored workflows rather than out-of-the-box ... Read More about SugarCRM

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to ... Read More about Bigin by Zoho CRM

Entry Level Pricing

  • Starts from $24.90 , Billed Yearly
  • Not Available
  • Starts from $7 , Billed Yearly

Free Trial Availability

  • Free Trial available

SpotScore

What's this? ↗

9.3/10

Not Available

9.0/10

User Ratings

Based on verified Spotsaas reviews

4.57

(294)

Best Company Size

50 to 500 employees
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

Nimble

  • Smooth Collaboration: With Nimble, you can improve team communication by centralizing contact information and interactions in one intuitive platform, keeping everyone informed and reducing miscommunication risks.
  • Intelligent Insights: Nimble’s smart technology analyzes our relationships and engagement patterns, providing us with actionable insights that help us prioritize our outreach and strengthen our connections effectively.
  • Time Efficiency: By automating routine tasks such as data entry and follow-ups, Nimble allows us to focus on what truly matters—building relationships and driving our business forward.
Best fit

Best fit

Nimble

  • 50 to 500 employees
  • Sales Automation, SaaS, Consulting, and Revtech
  • Sales Managers, Account Executives, Business Development Representatives, and CRM Administrators

SugarCRM

No best-fit guidance available yet.

Watchouts

Reasons buyers look elsewhere

Nimble

  • Users may seek alternatives if they require more advanced CRM features that Nimble lacks, such as extensive automation tools or deeper analytics capabilities for enhanced data-driven decision-making.
  • Businesses with larger teams might find Nimble's pricing structure less cost-effective compared to other solutions that offer more comprehensive user management and collaboration features suited for larger organizations.
  • Those who prioritize integration with specific third-party applications may explore alternatives, especially if Nimble's current integrations do not align with their existing tech stack or workflow requirements.

SugarCRM

No alternatives guidance available yet.

Software Demo

Demo

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Step 1 of 4

How big is your team?

We tailor recommendations to companies your size.

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How do Nimble, SugarCRM and Bigin by Zoho CRM Compare on Features?

Total Features

10 Features

9 Features

10 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare Nimble, SugarCRM and Bigin by Zoho CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $24.90 , Billed Yearly
        • Not Available
        • $7 , Billed Yearly

        Pricing Plans

        • Nimble Business

          • Unified Message Inbox

          • Contact Management

          • Calendar Sync

          Show more +

        • Not Available
        • Free

          • Single Pipeline

          • 500 Records

          • Instant Workflows (3)

          Show more +

        • Express

          • Includes features of Free plan, plus

          • Team Pipelines (3)

          • 50,000 Records

          Show more +

        • Premier

          • Includes features of Express Edition plan. plus

          • Team Pipelines (5)

          • 100,000 Records

          Show more +

        Pricing Page

        Nimble pricing
        SugarCRM pricing
        Bigin by Zoho CRM pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        HIPAA

        Data Residency

        Nimble vs SugarCRM User Reviews & Rating Comparison

        User Ratings

        Rating Distribution

        238

        51

        4

        1

        2

        172

        81

        30

        6

        8

        204

        66

        7

        1

        1

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Buyer sentiment is very strong across 296 reviews, with consistently positive feedback.

        What buyers like

        • Social media integration lets users engage with contacts across networks and enrich profiles.
        • Interface is organized and easy to set up, praised for simplicity.
        • Contact management supports tagging and categorization for quick sorting of leads and contacts.

        Common complaints

        • Limited integration with certain external tools, which can constrain specialized use cases.
        • Initial workflow setup and feature configuration can be tricky for some users.
        • Mobile experience is functional but less refined than the desktop version.

        Buyer sentiment

        Buyer sentiment is mixed to positive across 297 reviews, with clear strengths and a few common watchouts.

        What buyers like

        • Highly customizable with in-house module additions and workflow automation.
        • Reporting tools support data analysis and performance tracking.
        • Easy to use and navigate with a clean user interface, resulting in a shorter learning curve for new users.

        Common complaints

        • Performance issues like slowness during updates, file downloads, and report generation, causing delays in workflows.
        • Limited reporting flexibility in certain scenarios, necessitating additional customization or workarounds.
        • Outdated design of the admin panel and interface in certain areas, impacting user experience and adoption.

        Buyer sentiment

        Buyer sentiment is very strong across 279 reviews, with consistently positive feedback.

        What buyers like

        • Simple design with a short learning curve — accessible for non-technical users.
        • Pricing targets startups and small businesses with core CRM features at low cost.
        • Pipeline management and workflow automation reduce manual steps in sales processes.

        Common complaints

        • Limited integrations with social media apps and LinkedIn or Facebook ad platforms.
        • Lacks advanced features needed by larger enterprises or complex workflows.
        • Customer support availability is inconsistent, affecting issue resolution during critical moments.

        Pros and Cons

        • Strong social media integration, enabling users to engage with contacts across networks and enrich profiles with ease.

        • Intuitive and user-friendly interface, praised for its simplicity, organization, and ease of setup.

        • Excellent contact management system with tagging and categorization for quick sorting and organization of leads and contacts.

        • Limited integration with certain external tools or apps, which could constrain advanced usage for highly specialized needs.

        • Learning curve for novices, as setting up workflows and configuring features initially can be tricky for some users.

        • Highly customizable with in-house module additions and workflow automation.

        • Reporting tools support data analysis and performance tracking.

        • Easy to use and navigate with a clean user interface, resulting in a shorter learning curve for new users.

        • Performance issues like slowness during updates, file downloads, and report generation, causing delays in workflows.

        • Limited reporting flexibility in certain scenarios, necessitating additional customization or workarounds.

        • Real-time updates keep teams informed.

        • Integration with email and calendar enhances productivity.

        • User-friendly interface simplifies navigation.

        • Customization options may not meet all needs.

        • New users may find the interface complex.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Used Nimble, SugarCRM, or Bigin by Zoho CRM? Tell buyers what actually differs.

        List of Customers

        Customers

        sell more now

        sell more now

        Adroit

        Adroit

        The Digital Gal

        The Digital Gal

        Tyson

        Tyson

        Materion

        Materion

        Sennheiser

        Sennheiser

        Antech Microsystem Pvt.Ltd

        Antech Microsystem Pvt.Ltd

        Investacc

        Investacc

        Hire

        Hire

        Media and Screenshots

        Screenshots

        Contact Record

        3 Screenshots

        Sales pipeline chart

        2 Screenshots

        Videos

        video-0

        4 Videos

        video-0

        2 Videos

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Nimble or SugarCRM?
        Nimble edges out the other on user ratings (4.6 vs 3.9). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Nimble and SugarCRM offer a free trial?
        Yes, both Nimble and SugarCRM offer a free trial.
        What is the starting price of Nimble vs SugarCRM?
        Nimble starts at $24.90 /User/Month. SugarCRM starts at Contact for pricing.
        What are the top alternatives to Nimble?
        Top alternatives to Nimble include Bigin by Zoho CRM, ClickUp, Zoho CRM, Agile CRM, Teamwork CRM.
        What are the top alternatives to SugarCRM?
        Top alternatives to SugarCRM include Bigin by Zoho CRM, ClickUp, Zoho CRM, Streak, Salesforce.