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NetHelpDesk vs Freshdesk vs Zendesk Support vs Zoho Desk - Which Tool Fits Your Business?

NetHelpDesk - Help Desk Software
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TL;DR - Quick Comparison Summary

Description

NetHelpDesk is web-based help desk software that runs on the Microsoft Windows Server or Linux open source operating systems. NetHelpDesk has all of the features that help facilitate help ... Read More

Freshdesk is a cloud-based help desk software designed to make customer support easier, more efficient and more effective. Freshdesk answers all customer support needs by making it easy for ... Read More

Entry Level Pricing

  • Not Available
  • Starts from $15 , Billed Yearly

Free Trial Availability

  • Free Trial available

Spotsaas Score

Not Available

9.5/10

User Ratings

4.6

(30)
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Software Demo

Demo

How do NetHelpDesk, Freshdesk, Zendesk Support and Zoho Desk Compare on Features?

Total Features

15 Features

16 Features

Unique Features

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      What Do NetHelpDesk, Freshdesk, Zendesk Support and Zoho Desk Cost?

      Pricing Option

          Starting From

          • Not Available
          • $15 , Billed Yearly

          Pricing Plans

          • Not Available
          • Free

            • Integrated ticketing across email and social

            • Ticket Dispatch

            • Knowledge Base

            Show more +

          • Growth

            • Includes features of Free plan, plus

            • Automations

            • Collision Detection

            Show more +

          • Pro

            • Includes features of Growth plan, plus

            • Multiple products

            • Includes up to 5000 Collaborators

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          • Browse all pricing plans

          Pricing Page

          nethelpdesk pricingfreshdesk pricing

          Other Details

          Organization Types supported

          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals

          Platforms Supported

          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)

          Modes of support

          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online

          API Support

          • Available
          • Available
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          Get Quote

          NetHelpDesk vs Freshdesk vs Zendesk Support User Reviews & Rating Comparison

          User Ratings

          Rating Distribution

          Excellent

          16

          Very Good

          9

          Good

          0

          Poor

          0

          Terible

          0

          Excellent

          549

          Very Good

          99

          Good

          11

          Poor

          7

          Terible

          56

          Expert's Review generated by AI

          No Expert ai Review available for the product

          No Expert ai Review available for the product

          Pros and Cons

          No pros or cons available for the product

          Pros and Cons of Freshdesk

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          List of Customers

          Customers

          No Customers information available.

          Pearson

          Pearson

          Bridgestone

          Bridgestone

          Kern High School District

          Kern High School District

          Media and Screenshots

          Screenshots

          screenshots

          13 Screenshots

          Freshdesk

          6 Screenshots

          Videos

          video-0

          3 Videos

          video-0

          3 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both NetHelpDesk and Freshdesk offer a Free Trial.

          NetHelpDesk is designed for Large Enterprises, Medium Business and Small Business.

          Freshdesk is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          The starting price of Freshdesk begins at $15/User/Month when Billed Yearly, while pricing details for NetHelpDesk are unavailable.

          Some top alternatives to NetHelpDesk includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Kustomer, Freshservice, ManageEngine ServiceDesk Plus, Freshdesk, Kayako, Vision Helpdesk, LiveAgent, TeamSupport, Reamaze, SysAid, osTicket, Jitbit Helpdesk, Help Scout and Gorgias.

          Some top alternatives to Freshdesk includes Zendesk Support, Zoho Desk, Tidio Helpdesk, SeamlessDesk, LiveAgent, HelpDesk, SysAid, HubSpot Service Hub, Salesforce Service Cloud, CRMdesk, Helpspot, Sitehelpdesk and Trakdesk.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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