NEWJoin 1M+ SaaS Professionals|Get Weekly Insights, Trends & Expert PicksSubscribe Free →

Spotsaas logo

MyLiveChat vs LivePerson vs ZoomInfo Chat Comparison

Last updated:

MyLiveChat

2.6(6 reviews)

Starting at $15 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Introducing MyLiveChat – the ultimate solution to convert website visitors into loyal customers. Our platform offers a personalized and fast messaging experience, allowing businesses to engage with their clients in real-…

LivePerson

3.7(214 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

LivePerson is the ultimate solution for companies looking to enhance their customer conversations and overall performance. With its cutting-edge conversation cloud, LivePerson allows users to easily create activated chat…

ZoomInfo Chat

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. With personalized AI-driven exp…

LivePerson leads on user satisfaction with a 3.7-star rating across 214 reviews.

MyLiveChat vs LivePerson vs ZoomInfo Chat — at a glance

FeatureMyLiveChatLivePersonZoomInfo Chat
Rating2.6 / 53.7 / 5
Reviews6214
Starting price$15 /MonthContact for pricingContact for pricing
Free trial Yes No No
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryLive Chat SoftwareLive Chat SoftwareLive Chat Software
Integrations1+ apps1+ apps
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/CloudSaaS/Web/Cloud
APIAvailableAvailableAvailable
Support modes24/7 (Live rep), OnlineOnlineBusiness Hours, Online
CertificationsSOC 2
Data residencyUSGlobalUS

Key differences between MyLiveChat and LivePerson

  • Pricing: MyLiveChat starts at $15 /Month. LivePerson pricing is not publicly listed.
  • Free trial: MyLiveChat offers a free trial; LivePerson does not.
  • User satisfaction: LivePerson scores higher with a 3.7-star average.
  • Deployment: MyLiveChat supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; LivePerson supports SaaS/Web/Cloud.

Compare MyLiveChat vs LivePerson vs ZoomInfo Chat — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Live Chat Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

MyLiveChat - Live Chat Software
Talk to an expert
Talk to an expert
LivePerson - Live Chat Software
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

MyLiveChat

Best for

Large Enterprises, Medium Business, Small Business

LivePerson

Best for

Large Enterprises, Medium Business, Small Business

ZoomInfo Chat

Best for

Large Enterprises, Medium Business, Small Business

MyLiveChat typically suits Large Enterprises and Medium Business. LivePerson tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Introducing MyLiveChat – the ultimate solution to convert website visitors into loyal customers. Our platform offers a personalized and fast messaging experience, allowing businesses to ... Read More about MyLiveChat

LivePerson is the ultimate solution for companies looking to enhance their customer conversations and overall performance. With its cutting-edge conversation cloud, LivePerson allows users ... Read More about LivePerson

Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. ... Read More about ZoomInfo Chat

Entry Level Pricing

  • Starts from $15
  • Not Available
  • Not Available

Free Trial Availability

  • Free Trial available
  • No free trial
  • No free trial

Spotsaas Score

What's this? ↗

8.8/10

8.9/10

8.2/10

User Ratings

Based on verified Spotsaas reviews

2.6

(6)
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

MyLiveChat has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

Need a second opinion?

Get shortlist help from a software advisor

Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

How do MyLiveChat, LivePerson and ZoomInfo Chat Compare on Features?

Total Features

9 Features

38 Features

7 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare MyLiveChat, LivePerson and ZoomInfo Chat on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $15
        • Not Available
        • Not Available

        Pricing Plans

        • Not Available
        • Not Available
        • Not Available

        Pricing Page

        MyLiveChat pricing

        Pricing information not available

        ZoomInfo Chat pricing

        Other Details

        Organization Types supported

        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        HIPAA

        ✗ No
        ✗ No

        Data Residency

        🇺🇸 US
        🌐 Global

        MyLiveChat vs LivePerson User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        Rating Distribution

        2

        0

        0

        0

        4

        182

        58

        12

        12

        45

        No reviews available for this product

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Buyer sentiment is cautious across 6 reviews, with several recurring concerns in feedback.

        What buyers like

        • Fast messaging experience
        • Unlimited chats
        • Proactive support features

        Common complaints

        • Limited integrations
        • User interface can be complex
        • Analytics features need improvement

        Buyer sentiment

        Buyer sentiment is mixed to positive across 309 reviews, with clear strengths and a few common watchouts.

        What buyers like

        • Allows for managing messaging channels efficiently, including social networks and WhatsApp.
        • Customer support is approachable and responsive, providing positive experiences.
        • Empowers businesses with AI features for automating tasks and improving efficiency.

        Common complaints

        • Some users find the reporting suite cumbersome and require more user-friendly options.
        • Limited modularity in pricing may restrict access to all features.
        • Inconsistencies in product guidance and advice can be challenging for users.

        What buyers like

        • AI-driven experiences
        • Seamless prospect routing
        • Instant alerts

        Common complaints

        • May require technical setup
        • Limited offline capabilities
        • Not ideal for small teams

        Pros and Cons

        • Fast messaging enhances customer engagement

        • Unlimited chats provide flexibility for businesses

        • Proactive support features improve customer satisfaction

        • Limited integrations may hinder functionality

        • User interface complexity may deter new users

        • Facilitates easy bot creation for enhanced engagement.

        • Real-time management aids in effective customer support.

        • User-friendly interface ensures quick adoption.

        • Customization options may be limited.

        • Training may be required for optimal use.

        • AI capabilities provide personalized interactions with leads.

        • Efficient routing of prospects accelerates sales processes.

        • May require a learning curve for setup.

        • Not suitable for teams with limited resources.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Integrations

        Media and Screenshots

        Screenshots

        MyLiveChat Screenshots

        6 Screenshots

        Connections

        2 Screenshots

        Videos

        No videos available.

        video-0

        1 Videos

        Expand your shortlist

        Add another option to compare side by side

        Search by product name to compare pricing, fit, and buyer feedback in one view.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, MyLiveChat or LivePerson?
        LivePerson edges out the other on user ratings (3.7 vs 2.6). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do MyLiveChat and LivePerson offer a free trial?
        MyLiveChat offers a free trial. LivePerson does not.
        What is the starting price of MyLiveChat vs LivePerson?
        MyLiveChat starts at $15 /Month. LivePerson starts at Contact for pricing.
        What are the top alternatives to MyLiveChat?
        Top alternatives to MyLiveChat include ZoomInfo Chat, LiveAgent, LiveChat, Crisp, LiveEngage.
        What are the top alternatives to LivePerson?
        Top alternatives to LivePerson include ZoomInfo Chat, LiveAgent, LiveChat, LiveEngage, MyLiveChat.

        Grow your pipeline with buyers who are already looking for you

        254,000+ buyers use Spotsaas every month to evaluate and shortlist software. Get in front of them — for free, or with a managed growth plan built around your category.