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monday.com vs Insightly vs Bigin by Zoho CRM Comparison

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monday.com

4.6(1,533 reviews)

Starting at $9 seat/month

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

Monday.com is a flexible work operating system designed to help teams plan, execute, and track all types of projects and workflows in one place. Ideal for marketing teams, product managers, sales professionals, developer…

Insightly

4.2(879 reviews)

Starting at $29 /User/Month

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

Insightly is CRM software for growing B2B sales and marketing teams that need pipeline tracking, contact management, and task automation without enterprise-level complexity. It integrates with Gmail and Outlook so reps c…

Bigin by Zoho CRM

4.6(294 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to get productive within a day wi…

monday.com leads on user satisfaction with a 4.6-star rating across 1,533 reviews.

monday.com vs Insightly vs Bigin by Zoho CRM — at a glance

Featuremonday.comInsightlyBigin by Zoho CRM
Rating4.6 / 54.2 / 54.6 / 5
Reviews1,533879294
Starting price$9 seat/month$29 /User/Month$7 /User/Month
Free trial Yes Yes Yes
Free version No No No
Best forFreelancers / Consultants, Large Enterprises, Medium BusinessFreelancers / Consultants, Large Enterprises, Medium BusinessSmall Business
CategoryProject Management SoftwareCRM SoftwareCRM Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailableAvailable
Support modes24/7 (Live rep), OnlineBusiness Hours, OnlineBusiness Hours, Online
CertificationsSOC 2, HIPAA, GDPR, ISO 27001SOC 2, HIPAA, GDPR
Data residencyGlobalUSGlobal

Key differences between monday.com and Insightly

  • Pricing: monday.com starts at $9 seat/month, while Insightly starts at $29 /User/Month.
  • User satisfaction: monday.com scores higher with a 4.6-star average.
  • Deployment: monday.com supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; Insightly supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Compare monday.com vs Insightly vs Bigin by Zoho CRM — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Project Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

monday.com - Project Management Software
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Insightly - CRM Software
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Talk to an expert

Free PDF comparison

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Biggest differences

Start here before you go deeper into features.

monday.com

Best for medium to large teams needing flexible, customizable project management.

Choose if
  • You require a highly configurable platform adaptable to diverse workflows and industries.
  • Your team benefits from automation of repetitive tasks to boost productivity and reduce errors.
  • You need comprehensive real-time collaboration features to keep cross-department teams aligned.
Consider alternatives if
  • You are a freelancer or very small team with limited budget and simpler needs.
  • Your workflows depend heavily on deep native integrations with tools like Google Drive.

Insightly

Best for mid-sized teams needing flexible CRM with strong email integration.

Choose if
  • You want a unified platform managing contacts, leads, deals, and opportunities.
  • Your team values built-in real-time messaging for seamless collaboration.
  • You require syncing capabilities with Outlook and Gmail for streamlined workflows.
Consider alternatives if
  • You need advanced reporting and analytics beyond basic CRM capabilities.
  • You rely heavily on mobile app features with full desktop parity.

Bigin by Zoho CRM

Best for

Small Business

monday.com: Best for medium to large teams needing flexible, customizable project management. Insightly: Best for mid-sized teams needing flexible CRM with strong email integration.

Description

Monday.com is a flexible work operating system designed to help teams plan, execute, and track all types of projects and workflows in one place. Ideal for marketing teams, product managers, ... Read More about monday.com

Insightly is CRM software for growing B2B sales and marketing teams that need pipeline tracking, contact management, and task automation without enterprise-level complexity. It integrates ... Read More about Insightly

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to ... Read More about Bigin by Zoho CRM

Entry Level Pricing

  • Starts from $9 , yearly
  • Starts from $29
  • Starts from $7 , Billed Yearly

Free Trial Availability

  • Free Trial available

SpotScore

What's this? ↗

9.7/10

9.3/10

9.0/10

User Ratings

Based on verified Spotsaas reviews

4.61

(1533)

4.16

(879)

4.57

(294)

Best Company Size

50-1,000 employeesMedium to large businesses
1-50 employees51-500 employees
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

monday.com

  • Project Management: With monday.com, you can easily organize tasks and projects in a clear, visual format, letting your teams prioritize effectively. I've seen managers turn chaotic workflows into structured plans that deliver results.
  • Customizable Workflows: The platform’s flexibility lets us tailor workflows to fit our specific needs, whether we’re managing marketing campaigns or product launches. This adaptability means every team can work in a way that feels natural and efficient.
  • Real-Time Collaboration: Communication is key, and monday.com lets teams collaborate effectively. Team members can share updates, tag each other, and provide feedback instantly, which keeps everyone aligned and improves overall productivity.

Insightly

  • Project Management: With Insightly, teams can easily manage projects from initiation to completion. Tasks, deadlines, and milestones are organized in one intuitive platform, keeping everyone aligned and focused.
  • Reliable CRM Capabilities: Insightly offers a powerful customer relationship management system that helps you maintain meaningful connections with clients. You'll find it easy to track interactions, manage leads, and build stronger relationships that drive sales.
  • Customizable Workflows: Design workflows that fit your unique business needs. Administrators can automate repetitive tasks and maintain consistent processes across teams.
Best fit

Best fit

monday.com

  • 50 to 1,000 employees
  • Martech, SaaS, Consulting, Project Management, Marketing Agencies, and Tech Startups
  • Typical users encompass Project Managers, Team Leaders, Marketing Coordinators, Product Managers, and Operations Managers

Insightly

  • 1 to 500 employees
  • SaaS, Consulting, Marketing Technology (Martech), and Sales Automation
  • roles such as Sales Managers, Account Executives, Business Development Representatives, and CRM Administrators
Watchouts

Reasons buyers look elsewhere

monday.com

  • Users may seek alternatives due to specific project management needs that monday.com doesn't fully address, such as advanced reporting features or specialized integrations that better suit their workflow requirements.
  • Cost considerations can drive users to explore alternatives, especially if they find similar functionalities in other platforms at a lower price point, making budgeting for tools more manageable.
  • Teams looking for a more intuitive user interface or simpler onboarding experience might consider options that offer a more straightforward setup process and user-friendly design to enhance team adoption.

Insightly

  • Users may seek alternatives if they require more advanced customization options for workflows and dashboards, as Insightly's flexibility might not meet specific business needs or unique processes.
  • Businesses looking for enhanced reporting capabilities may explore other CRM solutions that offer more robust analytics tools, which can provide deeper insights into customer interactions and sales performance.
  • Companies with larger teams might consider alternatives that support more extensive user management features, as Insightly's user limits and pricing tiers could be restrictive for growing organizations.

Software Demo

Demo

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How do monday.com, Insightly and Bigin by Zoho CRM Compare on Features?

Total Features

41 Features

30 Features

10 Features

Unique Features

No unique features

No unique features

No unique features

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Get Quote

Compare monday.com, Insightly and Bigin by Zoho CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $9 , yearly
        • $29
        • $7 , Billed Yearly

        Pricing Plans

        • Free

          Free

          • Free includes:

          • Up to 2 seats

          • Up to 3 boards

          Show more +

        • Basic

          $12

          seat/month

          • Includes free; plus:

          • Unlimited free viewers

          • Unlimited items

          Show more +

        • Standard

          $14

          /month

          • Includes basic; plus:

          • Timeline & Gantt views

          • Calendar View

          Show more +

        • Browse all pricing plans
        • Not Available
        • Free

          • Single Pipeline

          • 500 Records

          • Instant Workflows (3)

          Show more +

        • Express

          • Includes features of Free plan, plus

          • Team Pipelines (3)

          • 50,000 Records

          Show more +

        • Premier

          • Includes features of Express Edition plan. plus

          • Team Pipelines (5)

          • 100,000 Records

          Show more +

        Pricing Page

        monday.com pricing
        Insightly pricing
        Bigin by Zoho CRM pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes
        ✓ Yes

        HIPAA

        ✓ Yes
        ✓ Yes

        GDPR

        ✓ Yes
        ✓ Yes

        ISO 27001

        ✓ Yes

        Single Sign-On (SSO)

        ✓ Yes
        ✓ Yes

        Multi-Factor Auth (MFA)

        ✓ Yes
        ✓ Yes

        Data Encryption

        ✓ Yes
        ✓ Yes

        Audit Logs

        ✓ Yes
        ✓ Yes

        Data Residency

        🌐 Global
        🇺🇸 US

        monday.com vs Insightly User Reviews & Rating Comparison

        User Ratings

        Rating Distribution

        1266

        223

        39

        21

        26

        502

        253

        72

        40

        10

        204

        66

        7

        1

        1

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Overall, buyers appreciate monday.com’s flexibility, ease of use, and collaboration features but note a learning curve and pricing concerns for smaller teams.

        What buyers like

        • Ease of use
        • Customizability
        • Collaboration capabilities

        Common complaints

        • Complexity for new users
        • Pricing for small businesses

        Buyer sentiment

        Overall positive sentiment highlights ease of use, collaboration features, and integration capabilities, with some concerns about mobile functionality and pricing.

        What buyers like

        • Ease of use
        • Collaboration features
        • Integration with email platforms

        Common complaints

        • Limited mobile app functionality
        • Insufficient advanced reporting

        Buyer sentiment

        Buyer sentiment is very strong across 279 reviews, with consistently positive feedback.

        What buyers like

        • Simple design with a short learning curve — accessible for non-technical users.
        • Pricing targets startups and small businesses with core CRM features at low cost.
        • Pipeline management and workflow automation reduce manual steps in sales processes.

        Common complaints

        • Limited integrations with social media apps and LinkedIn or Facebook ad platforms.
        • Lacks advanced features needed by larger enterprises or complex workflows.
        • Customer support availability is inconsistent, affecting issue resolution during critical moments.

        Pros and Cons

        • Customizable and user-friendly interface that streamlines workflows

        • Automation of repetitive tasks to enhance productivity and reduce errors

        • Comprehensive real-time collaboration features that keep teams aligned

        • Steep learning curve due to the vast range of features, especially for new users

        • Limited native integrations with some popular tools requiring third-party workarounds

        • Unified platform for managing contacts, leads, deals, and opportunities

        • Built-in real-time messaging for team collaboration

        • Seamless syncing with Outlook and Gmail

        • Reporting tools lack robustness for advanced analytics

        • Mobile app has limited features compared to desktop

        • Real-time updates keep teams informed.

        • Integration with email and calendar enhances productivity.

        • User-friendly interface simplifies navigation.

        • Customization options may not meet all needs.

        • New users may find the interface complex.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Used monday.com, Insightly, or Bigin by Zoho CRM? Tell buyers what actually differs.

        List of Customers

        Customers

        Walmart

        Walmart

        Uber

        Uber

        Adobe

        Adobe

        4over LLC

        4over LLC

        Savanta

        Savanta

        Atlanta Eats

        Atlanta Eats

        Antech Microsystem Pvt.Ltd

        Antech Microsystem Pvt.Ltd

        Investacc

        Investacc

        Hire

        Hire

        Media and Screenshots

        Screenshots

        Columns

        17 Screenshots

        Marketing

        9 Screenshots

        Videos

        video-0

        4 Videos

        video-0

        5 Videos

        Expand your shortlist

        Add another option to compare side by side

        Search by product name to compare pricing, fit, and buyer feedback in one view.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, monday.com or Insightly?
        monday.com edges out the other on user ratings (4.6 vs 4.2). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do monday.com and Insightly offer a free trial?
        Yes, both monday.com and Insightly offer a free trial.
        What is the starting price of monday.com vs Insightly?
        monday.com starts at $9 seat/month. Insightly starts at $29 /User/Month.
        What are the top alternatives to monday.com?
        Top alternatives to monday.com include Quickbase , Smartsheet, ClickUp, Basecamp, Trello.
        What are the top alternatives to Insightly?
        Top alternatives to Insightly include Bigin by Zoho CRM, Hubspot Marketing Hub, ClickUp, Zoho CRM, Salesforce.