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monday.com vs Insightly vs Bigin by Zoho CRM vs Creatio CRM Comparison

Last updated:

monday.com

4.6(1,531 reviews)

Starting at $9 seat/month

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

Monday.com is a flexible work operating system designed to help teams plan, execute, and track all types of projects and workflows in one place. Ideal for marketing teams, product managers, sales professionals, developer…

Insightly

4.3(717 reviews)

Starting at $29 /User/Month

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

Insightly is CRM software for growing B2B sales and marketing teams that need pipeline tracking, contact management, and task automation without enterprise-level complexity. It integrates with Gmail and Outlook so reps c…

Bigin by Zoho CRM

4.6(243 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to get productive within a day wi…

Creatio CRM

Starting at $40 /user/month

  • Large Enterprises
  • Medium Business

Creatio is an AI-native, no-code CRM and workflow automation platform designed to help organizations manage customer relationships and business processes on a single unified system. It brings together sales, marketing, c…

monday.com leads on user satisfaction with a 4.6-star rating across 1,531 reviews.

monday.com vs Insightly vs Bigin by Zoho CRM vs Creatio CRM — at a glance

Featuremonday.comInsightlyBigin by Zoho CRMCreatio CRM
Rating4.6 / 54.3 / 54.6 / 5
Reviews1,531717243
Starting price$9 seat/month$29 /User/Month$7 /User/Month$40 /user/month
Free trial Yes Yes Yes No
Free version No No No No
Best forFreelancers / Consultants, Large Enterprises, Medium BusinessFreelancers / Consultants, Large Enterprises, Medium BusinessSmall BusinessLarge Enterprises, Medium Business
CategoryProject Management SoftwareCRM SoftwareCRM SoftwareCRM Software
Integrations5+ apps
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac, Browser Based (Cloud), Mobile - Windows
APIAvailableAvailableAvailableAvailable
Support modes24/7 (Live rep), OnlineBusiness Hours, OnlineBusiness Hours, OnlineOnline
CertificationsSOC 2, HIPAA, GDPR, ISO 27001SOC 2, HIPAA, GDPRSOC 2, HIPAA, GDPR, ISO 27001
Data residencyGlobalUSGlobalUnited States, United Kingdom, Australia, European Union

Key differences between monday.com and Insightly

  • Pricing: monday.com starts at $9 seat/month, while Insightly starts at $29 /User/Month.
  • User satisfaction: monday.com scores higher with a 4.6-star average.
  • Deployment: monday.com supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; Insightly supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Compare monday.com vs Insightly vs Bigin by Zoho CRM vs Creatio CRM — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Project Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

monday.com - Project Management Software
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Insightly - CRM Software
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monday.com, Insightly, Bigin by Zoho CRM vs Creatio CRM: Biggest differences

Start here before you go deeper into features.

monday.com

Best for medium to large teams needing flexible, customizable project management.

Choose if
  • You require a highly configurable platform adaptable to diverse workflows and industries.
  • Your team benefits from automation of repetitive tasks to boost productivity and reduce errors.
  • You need comprehensive real-time collaboration features to keep cross-department teams aligned.
Consider alternatives if
  • You are a freelancer or very small team with limited budget and simpler needs.
  • Your workflows depend heavily on deep native integrations with tools like Google Drive.

Insightly

Best for mid-sized teams needing flexible CRM with strong email integration.

Choose if
  • You want a unified platform managing contacts, leads, deals, and opportunities.
  • Your team values built-in real-time messaging for seamless collaboration.
  • You require syncing capabilities with Outlook and Gmail for streamlined workflows.
Consider alternatives if
  • You need advanced reporting and analytics beyond basic CRM capabilities.
  • You rely heavily on mobile app features with full desktop parity.

Bigin by Zoho CRM

Best for

Small Business

Creatio CRM

Best for

Large Enterprises, Medium Business

monday.com: Best for medium to large teams needing flexible, customizable project management. Insightly: Best for mid-sized teams needing flexible CRM with strong email integration.

Description

Monday.com is a flexible work operating system designed to help teams plan, execute, and track all types of projects and workflows in one place. Ideal for marketing teams, product managers, ... Read More about monday.com

Insightly is CRM software for growing B2B sales and marketing teams that need pipeline tracking, contact management, and task automation without enterprise-level complexity. It integrates ... Read More about Insightly

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to ... Read More about Bigin by Zoho CRM

Creatio is an AI-native, no-code CRM and workflow automation platform designed to help organizations manage customer relationships and business processes on a single unified system. It ... Read More about Creatio CRM

Entry Level Pricing

  • Starts from $9 , yearly
  • Starts from $29
  • Starts from $7 , Billed Yearly
  • Starts from $40 , Billed Yearly

Free Trial Availability

  • Free Trial available
  • No free trial

SpotScore

What's this? ↗

9.7/10

9.3/10

9.0/10

Not Available

User Ratings

Based on verified Spotsaas reviews

4.59

(1531)

4.26

(717)

Best Company Size

50-1,000 employeesMedium to large businesses
1-50 employees51-500 employees
50–10,000+ employees
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

monday.com

  • Project Management: With monday.com, you can easily organize tasks and projects in a clear, visual format, letting your teams prioritize effectively. I've seen managers turn chaotic workflows into structured plans that deliver results.
  • Customizable Workflows: The platform’s flexibility lets us tailor workflows to fit our specific needs, whether we’re managing marketing campaigns or product launches. This adaptability means every team can work in a way that feels natural and efficient.
  • Real-Time Collaboration: Communication is key, and monday.com lets teams collaborate effectively. Team members can share updates, tag each other, and provide feedback instantly, which keeps everyone aligned and improves overall productivity.

Insightly

  • Project Management: With Insightly, teams can easily manage projects from initiation to completion. Tasks, deadlines, and milestones are organized in one intuitive platform, keeping everyone aligned and focused.
  • Reliable CRM Capabilities: Insightly offers a powerful customer relationship management system that helps you maintain meaningful connections with clients. You'll find it easy to track interactions, manage leads, and build stronger relationships that drive sales.
  • Customizable Workflows: Design workflows that fit your unique business needs. Administrators can automate repetitive tasks and maintain consistent processes across teams.

Creatio CRM

  • Advanced Workflow Automation: Creatio supports end-to-end workflow automation through triggers, rules, approvals, and task orchestration. Repetitive actions such as follow-ups, lead routing, and status updates can run automatically. This reduces manual effort, minimizes errors, and keeps processes following defined standards, improving efficiency across departments.
  • AI-Driven Insights and Analytics: Creatio uses AI-driven analytics to surface trends, predict outcomes, and recommend next actions. Teams can monitor performance, forecast revenue, and identify bottlenecks using real-time dashboards. These insights help decision-makers prioritize tasks, improve planning accuracy, and adjust strategies based on actual operational data rather than assumptions.
  • Scalable for Growing Organizations: Creatio is designed to support growing teams, complex workflows, and increasing data volumes. Organizations can expand usage across departments, regions, and business units without changing platforms. Its modular structure allows teams to add features, integrations, and automation gradually as operational needs become more advanced.
Best fit

Best fit

monday.com

  • 50 to 1,000 employees
  • Martech, SaaS, Consulting, Project Management, Marketing Agencies, and Tech Startups
  • Typical users encompass Project Managers, Team Leaders, Marketing Coordinators, Product Managers, and Operations Managers

Insightly

  • 1 to 500 employees
  • SaaS, Consulting, Marketing Technology (Martech), and Sales Automation
  • roles such as Sales Managers, Account Executives, Business Development Representatives, and CRM Administrators

Creatio CRM

  • 50–10,000+ employees
  • Banking & Financial Services, Insurance, Telecommunications, Healthcare, Manufacturing, Real Estate, Professional Services, IT Services, Public Sector, Education
  • Sales Manager, CRM Manager, Revenue Operations Manager, Marketing Operations Manager, Customer Service Manager, Business Process Manager, Digital Transformation Lead, CIO
Watchouts

Reasons buyers look elsewhere

monday.com

  • Users may seek alternatives due to specific project management needs that monday.com doesn't fully address, such as advanced reporting features or specialized integrations that better suit their workflow requirements.
  • Cost considerations can drive users to explore alternatives, especially if they find similar functionalities in other platforms at a lower price point, making budgeting for tools more manageable.
  • Teams looking for a more intuitive user interface or simpler onboarding experience might consider options that offer a more straightforward setup process and user-friendly design to enhance team adoption.

Insightly

  • Users may seek alternatives if they require more advanced customization options for workflows and dashboards, as Insightly's flexibility might not meet specific business needs or unique processes.
  • Businesses looking for enhanced reporting capabilities may explore other CRM solutions that offer more robust analytics tools, which can provide deeper insights into customer interactions and sales performance.
  • Companies with larger teams might consider alternatives that support more extensive user management features, as Insightly's user limits and pricing tiers could be restrictive for growing organizations.

Creatio CRM

  • While Creatio has integrations and a marketplace, users who require deep connectivity with certain niche tools or large ecosystems (e.g., extensive third-party apps) may choose alternatives with broader out-of-the-box integrations.
  • Creatio’s pricing and feature tiers are structured for mid-sized to larger businesses. Smaller teams or budget-constrained startups may opt for alternatives offering essential CRM capabilities at lower costs without advanced automation overhead.
  • Though no-code, Creatio’s workflow builder and extensive features can feel overwhelming without training. Teams with limited CRM experience might gravitate toward platforms with more intuitive interfaces or guided onboarding to reduce ramp-up time.

Software Demo

Demo

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How do monday.com, Insightly, Bigin by Zoho CRM and Creatio CRM Compare on Features?

Total Features

41 Features

30 Features

10 Features

78 Features

Unique Features

No unique features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare monday.com, Insightly, Bigin by Zoho CRM and Creatio CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

          Starting From

          • $9 , yearly
          • $29
          • $7 , Billed Yearly
          • $40 , Billed Yearly

          Pricing Plans

          • Free

            Free

            • Free includes:

            • Up to 2 seats

            • Up to 3 boards

            Show more +

          • Basic

            $12

            seat/month

            • Includes free; plus:

            • Unlimited free viewers

            • Unlimited items

            Show more +

          • Standard

            $14

            /month

            • Includes basic; plus:

            • Timeline & Gantt views

            • Calendar View

            Show more +

          • Browse all pricing plans
          • Not Available
          • Free

            • Single Pipeline

            • 500 Records

            • Instant Workflows (3)

            Show more +

          • Express

            • Includes features of Free plan, plus

            • Team Pipelines (3)

            • 50,000 Records

            Show more +

          • Premier

            • Includes features of Express Edition plan. plus

            • Team Pipelines (5)

            • 100,000 Records

            Show more +

          • Growth

            $40

            /user/month

            • Provide automation to SMB clients

            • No-code user interface designer

            • No-code workflow designers

            Show more +

          • Enterprise

            $75

            /user/month

            • Enable full-scale automation for corporate and enterprise needs

            • No-code user interface designer

            • No-code workflow designers

            Show more +

          • Unlimited

            Custom

            /user/month

            • Access the full platform, all CRM products, and AI with no per-user limits

          Pricing Page

          monday.com pricing
          Insightly pricing
          Bigin by Zoho CRM pricingCreatio CRM pricing

          monday.com, Insightly, Bigin by Zoho CRM vs Creatio CRM: Other Details

          Organization Types supported

          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals

          Platforms Supported

          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)

          Modes of support

          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online

          API Support

          • Available
          • Available
          • Available
          • Available
          Get help choosing
          Get help choosing

          monday.com, Insightly, Bigin by Zoho CRM vs Creatio CRM Security & Compliance

          Certifications, data handling, and security controls for IT and compliance evaluators.

          SOC 2

          ✓ Yes
          ✓ Yes

          HIPAA

          ✓ Yes
          ✓ Yes

          GDPR

          ✓ Yes
          ✓ Yes

          ISO 27001

          ✓ Yes

          Single Sign-On (SSO)

          ✓ Yes
          ✓ Yes

          Multi-Factor Auth (MFA)

          ✓ Yes
          ✓ Yes

          Data Encryption

          ✓ Yes
          ✓ Yes

          Audit Logs

          ✓ Yes
          ✓ Yes

          Data Residency

          🌐 Global
          🇺🇸 US

          monday.com vs Insightly vs Bigin by Zoho CRM User Reviews & Rating Comparison

          User Ratings

          No reviews available for the product

          Rating Distribution

          1266

          223

          39

          21

          26

          502

          253

          72

          40

          10

          204

          66

          7

          1

          1

          No reviews available for this product

          Spotsaas Editor’s POV generated by AI

          Buyer sentiment

          Overall, buyers appreciate monday.com’s flexibility, ease of use, and collaboration features but note a learning curve and pricing concerns for smaller teams.

          What buyers like

          • Ease of use
          • Customizability
          • Collaboration capabilities

          Common complaints

          • Complexity for new users
          • Pricing for small businesses

          Buyer sentiment

          Overall positive sentiment highlights ease of use, collaboration features, and integration capabilities, with some concerns about mobile functionality and pricing.

          What buyers like

          • Ease of use
          • Collaboration features
          • Integration with email platforms

          Common complaints

          • Limited mobile app functionality
          • Insufficient advanced reporting

          Buyer sentiment

          Buyer sentiment is very strong across 279 reviews, with consistently positive feedback.

          What buyers like

          • Simple design with a short learning curve — accessible for non-technical users.
          • Pricing targets startups and small businesses with core CRM features at low cost.
          • Pipeline management and workflow automation reduce manual steps in sales processes.

          Common complaints

          • Limited integrations with social media apps and LinkedIn or Facebook ad platforms.
          • Lacks advanced features needed by larger enterprises or complex workflows.
          • Customer support availability is inconsistent, affecting issue resolution during critical moments.

          What buyers like

          • Handles large datasets, complex hierarchies, and multi-department workflows as organizations grow.
          • Supports complex process automation, triggers, and AI-driven insights for more controlled and efficient operations.
          • Combines sales, marketing, service, and operations in one system, reducing tool fragmentation across teams.

          Common complaints

          • Initial implementation often needs careful planning to fully align processes with business requirements.
          • Advanced workflow design and configuration may require time and training for new users.

          Pros and Cons

          • Customizable and user-friendly interface that streamlines workflows

          • Automation of repetitive tasks to enhance productivity and reduce errors

          • Comprehensive real-time collaboration features that keep teams aligned

          • Steep learning curve due to the vast range of features, especially for new users

          • Limited native integrations with some popular tools requiring third-party workarounds

          • Unified platform for managing contacts, leads, deals, and opportunities

          • Built-in real-time messaging for team collaboration

          • Seamless syncing with Outlook and Gmail

          • Reporting tools lack robustness for advanced analytics

          • Mobile app has limited features compared to desktop

          • Real-time updates keep teams informed.

          • Integration with email and calendar enhances productivity.

          • User-friendly interface simplifies navigation.

          • Customization options may not meet all needs.

          • New users may find the interface complex.

          • Handles large datasets, complex hierarchies, and multi-department workflows as organizations grow.

          • Supports complex process automation, triggers, and AI-driven insights for more controlled and efficient operations.

          • Combines sales, marketing, service, and operations in one system, reducing tool fragmentation across teams.

          • Initial implementation often needs careful planning to fully align processes with business requirements.

          • Advanced workflow design and configuration may require time and training for new users.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          No reviews available for the product

          No reviews available for the product

          Used monday.com, Insightly, Bigin by Zoho CRM, or Creatio CRM? Tell buyers what actually differs.

          Integrations

          Integration with other apps

          No Integration information available.

          No Integration information available.

          No Integration information available.

          monday.com, Insightly, Bigin by Zoho CRM and Creatio CRM Customers

          Customers

          Walmart

          Walmart

          Uber

          Uber

          Adobe

          Adobe

          4over LLC

          4over LLC

          Savanta

          Savanta

          Atlanta Eats

          Atlanta Eats

          Antech Microsystem Pvt.Ltd

          Antech Microsystem Pvt.Ltd

          Investacc

          Investacc

          Hire

          Hire

          Nasdaq

          Nasdaq

          Colgate-Palmolive

          Colgate-Palmolive

          ENT Credit Union

          ENT Credit Union

          Media and Screenshots

          Screenshots

          Columns

          17 Screenshots

          Marketing

          9 Screenshots

          Videos

          video-0

          4 Videos

          video-0

          5 Videos

          Alternatives to monday.com, Insightly, Bigin by Zoho CRM, Creatio CRM

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          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

          Frequently asked questions

          Which is better, monday.com or Insightly?
          monday.com edges out the other on user ratings (4.6 vs 4.3). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
          Do monday.com and Insightly offer a free trial?
          Yes, both monday.com and Insightly offer a free trial.
          What is the starting price of monday.com vs Insightly?
          monday.com starts at $9 seat/month. Insightly starts at $29 /User/Month.
          What are the top alternatives to monday.com?
          Top alternatives to monday.com include Quickbase, monday Work Management, Smartsheet, ClickUp, Basecamp.
          What are the top alternatives to Insightly?
          Top alternatives to Insightly include Bigin by Zoho CRM, Creatio CRM, Hubspot Marketing Hub, ClickUp, Zoho CRM.