8.2
SpotScore
Revamp CRM Review: Is It The Right CRM Software For Your Team?
Best for SMB teams · Mid-market
Free Trial & Free Plan Available
SOC 2Starts from $19 / User / Month, also offers free forever plan
Overview
Pricing
Features
Buyer feedback
Alternatives
Media
Security & Compliance
Support
FAQ
Blogs
What is Revamp CRM?
Revamp CRM is a CRM for small to mid-market ecommerce businesses, with native integrations for Shopify, WooCommerce, and BigCommerce that automatically pull customer purchase data into contact records. It lets sales and marketing teams run segmented email campaigns from the same platform where they view order history, without manually syncing data between tools. The automation builder is less capable than HubSpot or Pipedrive, and social media channels are not currently integrated — both worth testing in a trial.
Pricing
Starts from $19 / User / Month
Free Trial available
Best For
Built for growing teams, from small businesses to mid-market
Security & Compliance
SOC 2Data residency:Global
Platform
Web + mobile app (iOS & Android)
Revamp CRM Software Demo
Revamp CRM was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider Revamp CRM
- Team types
- Freelancers / Consultants, Medium Business
Why teams choose Revamp CRM
Offers a comprehensive set of CRM features suitable for various business sizes.
Cloud-based access allows for flexibility and remote work.
Scalable solutions cater to both new and experienced users.
Is Revamp CRM right for you?
What buyers should know before shortlisting Revamp CRM
Revamp CRM is built for small to mid-market businesses that need sales, marketing, and customer data in one place. Users consistently report that the interface is visual and easy to learn, even for first-time CRM users.
It integrates directly with BigCommerce, Shopify, and WooCommerce—letting you pull customer interactions and sales data into a single dashboard for campaign execution. Pricing starts at $29/month for the core plan, which includes email marketing and basic automation.
Before shortlisting, verify three things in a demo: (1) whether the automation rules match your workflow—users report the automation builder is limited compared to HubSpot or Pipedrive, so test your specific use case; (2) social media integration, which is currently absent, so if you need Facebook or Instagram lead capture, you'll need a third-party tool like Zapier; (3) onboarding time, as several users noted setup took 2–3 weeks with their data migration, so budget time for CSV imports and field mapping. Check whether Revamp's API supports your other tools.
The platform works well with e-commerce but has fewer pre-built connectors for accounting software (QuickBooks, Xero) than competitors—you may need custom integration or manual syncing. Pricing is transparent with no per-contact overage fees, but confirm whether add-ons like advanced reporting or extra user seats fit your budget before committing to annual billing.
Revamp CRM pros and cons
- Revamp CRM pros
Offers a comprehensive set of CRM features suitable for various business sizes.
Cloud-based access allows for flexibility and remote work.
Scalable solutions cater to both new and experienced users.
- Revamp CRM cons
Customization may be limited for specific business needs.
Advanced features may require additional training.
Ready to try it?
Get started with Revamp CRM
Start your free trial — no credit card required.
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Compare Revamp CRM side-by-side with top CRM Software alternatives.
What is the pricing of Revamp CRM?
Revamp CRM Pricing Plans
Basic
Real-time sync with Shopify, BigCommerce or WooCommerce
Track Customers Profiles
Track Sales reps
In-depth Analytics
Customer Segmentation
Show more +
Pro
$19
/User/Month
Real-time sync with Shopify, BigCommerce or WooCommerce
Track Customers Profiles
Track Sales reps
In-depth Analytics
Customer Segmentation
Show more +
Enterprise
$29
/User/Month
Includes features of Pro plan, plus
Designed to grow with teams of 5+ members
Unlimited customers
Concierge onboarding services
Custom development applies to connect to your eCommerce platform or backend (separate fees)
Weighing your options?
Not sure if Revamp CRM fits your budget?
Revamp CRM reviews and ratings
Buyer sentiment
Buyer sentiment is positive across 17 reviews, with strong overall satisfaction.
What buyers like
- Combines sales and marketing tools into one product, reducing costs.
- Easy-to-use interface with intuitive navigation, enabling quick onboarding for non-technical users and new employees.
- Integrates with ecommerce platforms like BigCommerce, improving customer monitoring and sales tracking.
Common complaints
- Lack of or unreliable automation features, a critical need for some users to improve productivity.
- Limited social media integration and lack of quotes/proposal features, which restrict some advanced sales and marketing capabilities.
- Occasional UX inconsistencies and buggy features, such as issues with moving deals into specific categories.
Are you using Revamp CRM?
What users are saying
AI
Administrator in Real Estate
05/17/20
Revamp is a great CrM for us to manage everything
What do you like best? Tracking customers was extremely easy, segmenting Is another easy task with revamp. I found that it was much more intuitive ...
Read more
MB
Mohammed B
12/02/19
user friendly and good tool
What do you like best? All-in-one CRM for Sales, Marketing and trade What do you dislike? Social media integration. Lacks of Quotes/Proposals ...
Read more
AW
austin w
12/01/19
It contains really good features for our e-commerce.
What do you like best? What I like most is that it integrates completely with our ecommerce system, Bigcommerce, and allows customer monitoring and ...
Read more
A
Anonymous
07/12/19
Using Revamp CRM in B2B business
What do you like best? The application interface is intuitive and does not assume any knowledge to use it. The sellers will find it really ...
Read more
AS
Abdelwahab Salah A
07/12/19
Using Revamp CRM in B2B business
What do you like best? The application interface is intuitive and does not assume any knowledge to use it. The sellers will find it really ...
Read more
A
Anonymous
07/08/19
RevampCRM combines everything that I need
What do you like best? I was looking for something that integrates sales and marketing tools in the same product. Once I found RevampCRM I was ...
Read more
- See if Revamp CRM fits your business
- Real pricing — no sales pressure
- A demo or quick answers, your call
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What are the features of Revamp CRM?
Analytics (ROI Tracking) is a method of calculating the return on investment from a company's marketing expenditures. Return on marketing in…
Marketers frequently use demographic information such as age, gender, residency, or region and a variety of other predetermined attributes t…
An organization creates and controls marketing and sales processes, people, policies, and platforms to offer goods and services indirectly t…
Contact management refers to keeping, organizing, and managing information about your customers, prospects, and sales leads. In its most bas…
Drip emails are a sequence of automated emails sent to people who complete a specific action. You may specify the number of emails to send a…
The lead management process is a series of activities in which businesses engage with leads and convert them into customers. It entails gath…
lead nurturing creates and reinforces relationships with customers, at every point of the sales funnel. A good lead nurturing plan concentra…
Lead scoring is a sales and marketing tool for determining the sales readiness of leads. You score leads based on their level of interest in…
Publishing data cards and boosting sales through promotional efforts are part of list management. Processing orders, organizing approvals wi…
Marketing automation is a technology used to assist marketing departments, and businesses promote more effectively across different internet…
A product catalog is a marketing tool that contains vital product information to assist buyers in making a purchasing choice. Product charac…
Project management is used to supervise a team's efforts to meet all project objectives while staying within budget. The information is desc…
Revamp CRM security and data handling
Key compliance certifications and security features for IT and security teams evaluating Revamp CRM.
Certifications
Developer & data
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Frequently Asked Questions About Revamp CRM
Common questions buyers ask before choosing Revamp CRM.
Revamp CRM is a CRM Software. Revamp CRM offers List Management, Marketing Automation, Project Management, Lead Scoring, Product Catalog and many more functionalities.
Buyers commonly note the following limitations of Revamp CRM: Customization may be limited for specific business needs.; Advanced features may require additional training.; Reporting tools could be more robust..
Some top alternatives to Revamp CRM includes Bigin by Zoho CRM, ClickUp, Zoho CRM, Salesforce and CRM.io by 500apps.
Revamp CRM offers Free Trial, Freemium, Subscription pricing models
The starting price of Revamp CRM is $19/User/Month
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About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].