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LivePerson vs MyLiveChat vs ZoomInfo Chat Comparison

Last updated:

LivePerson

3.7(214 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

LivePerson is the ultimate solution for companies looking to enhance their customer conversations and overall performance. With its cutting-edge conversation cloud, LivePerson allows users to easily create activated chat…

MyLiveChat

2.6(6 reviews)

Starting at $15 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Introducing MyLiveChat – the ultimate solution to convert website visitors into loyal customers. Our platform offers a personalized and fast messaging experience, allowing businesses to engage with their clients in real-…

ZoomInfo Chat

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. With personalized AI-driven exp…

LivePerson leads on user satisfaction with a 3.7-star rating across 214 reviews.

LivePerson vs MyLiveChat vs ZoomInfo Chat — at a glance

FeatureLivePersonMyLiveChatZoomInfo Chat
Rating3.7 / 52.6 / 5
Reviews2146
Starting priceContact for pricing$15 /MonthContact for pricing
Free trial No Yes No
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryLive Chat SoftwareLive Chat SoftwareLive Chat Software
Integrations1+ apps1+ apps
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud
APIAvailableAvailableAvailable
Support modesOnline24/7 (Live rep), OnlineBusiness Hours, Online
CertificationsSOC 2
Data residencyGlobalUSUS

Key differences between LivePerson and MyLiveChat

  • Pricing: MyLiveChat starts at $15 /Month. LivePerson pricing is not publicly listed.
  • Free trial: MyLiveChat offers a free trial; LivePerson does not.
  • User satisfaction: LivePerson scores higher with a 3.7-star average.
  • Deployment: LivePerson supports SaaS/Web/Cloud; MyLiveChat supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.

Compare LivePerson vs MyLiveChat vs ZoomInfo Chat — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Live Chat Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

LivePerson - Live Chat Software
Talk to an expert
Talk to an expert
MyLiveChat - Live Chat Software
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

LivePerson

Best for

Large Enterprises, Medium Business, Small Business

MyLiveChat

Best for

Large Enterprises, Medium Business, Small Business

ZoomInfo Chat

Best for

Large Enterprises, Medium Business, Small Business

LivePerson typically suits Large Enterprises and Medium Business. MyLiveChat tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

LivePerson is the ultimate solution for companies looking to enhance their customer conversations and overall performance. With its cutting-edge conversation cloud, LivePerson allows users ... Read More about LivePerson

Introducing MyLiveChat – the ultimate solution to convert website visitors into loyal customers. Our platform offers a personalized and fast messaging experience, allowing businesses to ... Read More about MyLiveChat

Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. ... Read More about ZoomInfo Chat

Entry Level Pricing

  • Not Available
  • Starts from $15
  • Not Available

Free Trial Availability

  • No free trial
  • Free Trial available
  • No free trial

Spotsaas Score

What's this? ↗

8.9/10

8.8/10

8.2/10

User Ratings

Based on verified Spotsaas reviews

2.6

(6)
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

MyLiveChat has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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How do LivePerson, MyLiveChat and ZoomInfo Chat Compare on Features?

Total Features

38 Features

9 Features

7 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare LivePerson, MyLiveChat and ZoomInfo Chat on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • Not Available
        • $15
        • Not Available

        Pricing Plans

        • Not Available
        • Not Available
        • Not Available

        Pricing Page

        Pricing information not available

        MyLiveChat pricing
        ZoomInfo Chat pricing

        Other Details

        Organization Types supported

        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        HIPAA

        ✗ No
        ✗ No

        Data Residency

        🌐 Global
        🇺🇸 US

        LivePerson vs MyLiveChat User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        Rating Distribution

        182

        58

        12

        12

        45

        2

        0

        0

        0

        4

        No reviews available for this product

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Buyer sentiment is mixed to positive across 309 reviews, with clear strengths and a few common watchouts.

        What buyers like

        • Allows for managing messaging channels efficiently, including social networks and WhatsApp.
        • Customer support is approachable and responsive, providing positive experiences.
        • Empowers businesses with AI features for automating tasks and improving efficiency.

        Common complaints

        • Some users find the reporting suite cumbersome and require more user-friendly options.
        • Limited modularity in pricing may restrict access to all features.
        • Inconsistencies in product guidance and advice can be challenging for users.

        Buyer sentiment

        Buyer sentiment is cautious across 6 reviews, with several recurring concerns in feedback.

        What buyers like

        • Fast messaging experience
        • Unlimited chats
        • Proactive support features

        Common complaints

        • Limited integrations
        • User interface can be complex
        • Analytics features need improvement

        What buyers like

        • AI-driven experiences
        • Seamless prospect routing
        • Instant alerts

        Common complaints

        • May require technical setup
        • Limited offline capabilities
        • Not ideal for small teams

        Pros and Cons

        • Facilitates easy bot creation for enhanced engagement.

        • Real-time management aids in effective customer support.

        • User-friendly interface ensures quick adoption.

        • Customization options may be limited.

        • Training may be required for optimal use.

        • Fast messaging enhances customer engagement

        • Unlimited chats provide flexibility for businesses

        • Proactive support features improve customer satisfaction

        • Limited integrations may hinder functionality

        • User interface complexity may deter new users

        • AI capabilities provide personalized interactions with leads.

        • Efficient routing of prospects accelerates sales processes.

        • May require a learning curve for setup.

        • Not suitable for teams with limited resources.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Integrations

        Media and Screenshots

        Screenshots

        Connections

        2 Screenshots

        MyLiveChat Screenshots

        6 Screenshots

        Videos

        video-0

        1 Videos

        No videos available.

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, LivePerson or MyLiveChat?
        LivePerson edges out the other on user ratings (3.7 vs 2.6). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do LivePerson and MyLiveChat offer a free trial?
        MyLiveChat offers a free trial. LivePerson does not.
        What is the starting price of LivePerson vs MyLiveChat?
        LivePerson starts at Contact for pricing. MyLiveChat starts at $15 /Month.
        What are the top alternatives to LivePerson?
        Top alternatives to LivePerson include ZoomInfo Chat, LiveAgent, LiveChat, LiveEngage, MyLiveChat.
        What are the top alternatives to MyLiveChat?
        Top alternatives to MyLiveChat include ZoomInfo Chat, LiveAgent, LiveChat, Crisp, LiveEngage.

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