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JivoChat vs Now4real vs ZoomInfo Chat Comparison

Last updated:

JivoChat

3.9(91 reviews)

Starting at $13 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

JivoChat, a must-have for any e-commerce company, is a powerful communication tool that allows businesses to generate revenue by connecting with clients from anywhere. Through its intuitive interface, JivoChat seamlessly…

Now4real

Starting at $6.99 /Month

  • Large Enterprises
  • Medium Business

Engage your website visitors like never before with Now4real – an innovative communication platform designed to create interactive communities on your website. With the power of Now4real, you can increase visitor retenti…

ZoomInfo Chat

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. With personalized AI-driven exp…

JivoChat leads on user satisfaction with a 3.9-star rating across 91 reviews.

JivoChat vs Now4real vs ZoomInfo Chat — at a glance

FeatureJivoChatNow4realZoomInfo Chat
Rating3.9 / 5
Reviews91
Starting price$13 /User/Month$6.99 /MonthContact for pricing
Free trial Yes No No
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryLive Chat SoftwareLive Chat SoftwareLive Chat Software
Integrations1+ apps
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/CloudSaaS/Web/Cloud
APIAvailableAvailableAvailable
Support modes24/7 (Live rep), OnlineOnlineBusiness Hours, Online
CertificationsGDPRSOC 2
Data residencyUSGlobalUS

Key differences between JivoChat and Now4real

  • Pricing: JivoChat starts at $13 /User/Month, while Now4real starts at $6.99 /Month.
  • Free trial: JivoChat offers a free trial; Now4real does not.
  • Deployment: JivoChat supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; Now4real supports SaaS/Web/Cloud.

Compare JivoChat vs Now4real vs ZoomInfo Chat — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Live Chat Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

JivoChat - Live Chat Software
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Talk to an expert
Now4real - Live Chat Software
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Talk to an expert

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JivoChat, Now4real vs ZoomInfo Chat: Biggest differences

Start here before you go deeper into features.

JivoChat

Best for small to mid-sized e-commerce teams needing multi-channel live chat.

Choose if
  • You run a small or medium e-commerce business seeking easy multi-channel communication.
  • Your team values a simple, low-complexity setup with a modern, customizable interface.
  • You need cost-effective live chat combined with email, Facebook messaging, and call features.
Consider alternatives if
  • Your enterprise requires advanced security, compliance, and extensive platform integrations.
  • You depend heavily on robust customer support and advanced features like voicemail.

Now4real

Best for

Large Enterprises, Medium Business, Small Business

ZoomInfo Chat

Best for

Large Enterprises, Medium Business, Small Business

JivoChat typically suits Large Enterprises and Medium Business. Now4real tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

JivoChat, a must-have for any e-commerce company, is a powerful communication tool that allows businesses to generate revenue by connecting with clients from anywhere. Through its intuitive ... Read More about JivoChat

Engage your website visitors like never before with Now4real – an innovative communication platform designed to create interactive communities on your website. With the power of Now4real, ... Read More about Now4real

Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. ... Read More about ZoomInfo Chat

Entry Level Pricing

  • Starts from $13 , Billed Yearly
  • Starts from $6.99
  • Not Available

Free Trial Availability

  • Free Trial available
  • No free trial
  • No free trial

SpotScore

What's this? ↗

9.6/10

8.1/10

8.2/10

User Ratings

Based on verified Spotsaas reviews

3.93

(91)

Best Company Size

1-50 employees51-500 employees
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Software Demo

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How do JivoChat, Now4real and ZoomInfo Chat Compare on Features?

Total Features

9 Features

6 Features

7 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare JivoChat, Now4real and ZoomInfo Chat on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $13 , Billed Yearly
        • $6.99
        • Not Available

        Pricing Plans

        • Basic

          • Unlimited chats and websites

          • Customizable chat in 25 languages

          • Desktop, mobile and browser agent apps

          Show more +

        • Professional

          • All the benefits of Basic version, and:

          • Unlimited chat history storage

          • Proactively start chats and catch leads using Smart Triggers

          Show more +

        • Not Available
        • Not Available

        Pricing Page

        JivoChat pricing
        Now4real pricing
        ZoomInfo Chat pricing

        JivoChat, Now4real vs ZoomInfo Chat: Other Details

        Organization Types supported

        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        JivoChat, Now4real vs ZoomInfo Chat Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        HIPAA

        ✗ No
        ✗ No

        GDPR

        ✓ Yes

        Data Encryption

        ✓ Yes

        Data Residency

        🇺🇸 US
        🌐 Global

        JivoChat vs Now4real User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        No reviews available for the product

        Rating Distribution

        61

        6

        3

        1

        21

        No reviews available for this product

        No reviews available for this product

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Overall positive sentiment highlights ease of use, affordability, and effective customer communication, tempered by concerns over customer support and feature limitations.

        What buyers like

        • Ease of use
        • Affordable pricing
        • Modern interface and customization

        Common complaints

        • Customer support delays
        • Lack of advanced features

        What buyers like

        • Interactive community features
        • High visitor retention
        • Boosts conversion rates

        Common complaints

        • Limited analytics tools
        • Requires website integration
        • May not suit all industries

        What buyers like

        • AI-driven experiences
        • Seamless prospect routing
        • Instant alerts

        Common complaints

        • May require technical setup
        • Limited offline capabilities
        • Not ideal for small teams

        Pros and Cons

        • Easy to use and integrate with various systems

        • Cost-effective solution for improving customer relations and sales

        • Modern interface design with simple setup and customization

        • Poor customer support with delayed responses and unresolved issues

        • Lack of advanced features such as voicemail

        • Increases visitor retention significantly.

        • Enhances user experience through interactive chats.

        • Boosts conversion rates effectively.

        • Limited analytics may hinder performance tracking.

        • Integration with existing websites may be complex.

        • AI capabilities provide personalized interactions with leads.

        • Efficient routing of prospects accelerates sales processes.

        • May require a learning curve for setup.

        • Not suitable for teams with limited resources.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Used JivoChat, Now4real, or ZoomInfo Chat? Tell buyers what actually differs.

        Integrations

        Integration with other apps

        No Integration information available.

        No Integration information available.

        Media and Screenshots

        Screenshots

        Compressed Email

        1 Screenshots

        Now4real screenshot

        3 Screenshots

        Videos

        video-0

        2 Videos

        video-0

        1 Videos

        Alternatives to JivoChat, Now4real, ZoomInfo Chat

        Expand your comparison

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        Search by product name to compare pricing, fit, and buyer feedback in one view.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, JivoChat or Now4real?
        JivoChat edges out the other on user ratings (3.9 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do JivoChat and Now4real offer a free trial?
        JivoChat offers a free trial. Now4real does not.
        What is the starting price of JivoChat vs Now4real?
        JivoChat starts at $13 /User/Month. Now4real starts at $6.99 /Month.
        What are the top alternatives to JivoChat?
        Top alternatives to JivoChat include ZoomInfo Chat, WebsiteAlive, Freshdesk Messaging (Formerly Freshchat), Zoho SalesIQ, Talkative.
        What are the top alternatives to Now4real?
        Top alternatives to Now4real include ZoomInfo Chat, Userlike, Comm100 Live Chat, SnapEngage, WhosOn.