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JivoChat vs Let's Connect vs ZoomInfo Chat Comparison

Last updated:

JivoChat

4.2(106 reviews)

Starting at $13 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

JivoChat, a must-have for any e-commerce company, is a powerful communication tool that allows businesses to generate revenue by connecting with clients from anywhere. Through its intuitive interface, JivoChat seamlessly…

Let's Connect

Starting at $1,648

  • Free Trial
  • Large Enterprises
  • Medium Business

Let’s Connect is the perfect solution for businesses who want to increase their customer conversions. Improve your engagement rate with real-time communication methods such as live chat, phone, and video calls. Maximize…

ZoomInfo Chat

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. With personalized AI-driven exp…

JivoChat leads on user satisfaction with a 4.2-star rating across 106 reviews.

JivoChat vs Let's Connect vs ZoomInfo Chat — at a glance

FeatureJivoChatLet's ConnectZoomInfo Chat
Rating4.2 / 5
Reviews106
Starting price$13 /User/Month$1,648Contact for pricing
Free trial Yes Yes No
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryLive Chat SoftwareLive Chat SoftwareLive Chat Software
Integrations1+ apps
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/CloudSaaS/Web/Cloud
APIAvailableAvailable
Support modes24/7 (Live rep), OnlineOnlineBusiness Hours, Online
CertificationsGDPRSOC 2
Data residencyUSUSUS

Key differences between JivoChat and Let's Connect

  • Pricing: JivoChat starts at $13 /User/Month, while Let's Connect starts at $1,648.
  • Deployment: JivoChat supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; Let's Connect supports SaaS/Web/Cloud.

Compare JivoChat vs Let's Connect vs ZoomInfo Chat — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Live Chat Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

JivoChat - Live Chat Software
Talk to an expert
Talk to an expert
Let's Connect - Live Chat Software
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

JivoChat

Best for small to mid-sized e-commerce teams needing multi-channel live chat.

Choose if
  • You run a small or medium e-commerce business seeking easy multi-channel communication.
  • Your team values a simple, low-complexity setup with a modern, customizable interface.
  • You need cost-effective live chat combined with email, Facebook messaging, and call features.
Consider alternatives if
  • Your enterprise requires advanced security, compliance, and extensive platform integrations.
  • You depend heavily on robust customer support and advanced features like voicemail.

Let's Connect

Best for

Large Enterprises, Medium Business, Small Business

ZoomInfo Chat

Best for

Large Enterprises, Medium Business, Small Business

JivoChat typically suits Large Enterprises and Medium Business. Let's Connect tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

JivoChat, a must-have for any e-commerce company, is a powerful communication tool that allows businesses to generate revenue by connecting with clients from anywhere. Through its intuitive ... Read More about JivoChat

Let’s Connect is the perfect solution for businesses who want to increase their customer conversions. Improve your engagement rate with real-time communication methods such as live chat, ... Read More about Let's Connect

Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. ... Read More about ZoomInfo Chat

Entry Level Pricing

  • Starts from $13 , Billed Yearly
  • Starts from $1,648 , Billed Monthly
  • Not Available

Free Trial Availability

  • Free Trial available
  • Free Trial available
  • No free trial

Spotsaas Score

What's this? ↗

9.6/10

8.2/10

8.2/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

1-50 employees51-500 employees
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

Let's Connect has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

How do JivoChat, Let's Connect and ZoomInfo Chat Compare on Features?

Total Features

9 Features

8 Features

7 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare JivoChat, Let's Connect and ZoomInfo Chat on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $13 , Billed Yearly
        • $1,648 , Billed Monthly
        • Not Available

        Pricing Plans

        • Basic

          • Unlimited chats and websites

          • Customizable chat in 25 languages

          • Desktop, mobile and browser agent apps

          Show more +

        • Professional

          • All the benefits of Basic version, and:

          • Unlimited chat history storage

          • Proactively start chats and catch leads using Smart Triggers

          Show more +

        • Basic

          • Live Contact Widget

          • Email support

        • Pro

          • Live Contact Widget

          • Full stack calendar

          • Online Meeting

          Show more +

        • Enterprise

          • Includes features of Pro plan, plus

          • Routing

          • Expert Analytics

        • Not Available

        Pricing Page

        JivoChat pricing
        Let's Connect pricing
        ZoomInfo Chat pricing

        Other Details

        Organization Types supported

        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Not Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        HIPAA

        ✗ No
        ✗ No

        GDPR

        ✓ Yes

        Data Encryption

        ✓ Yes

        Data Residency

        🇺🇸 US
        🇺🇸 US

        JivoChat vs Let's Connect User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        No reviews available for the product

        Rating Distribution

        61

        6

        3

        1

        21

        9

        0

        0

        0

        0

        No reviews available for this product

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Overall positive sentiment highlights ease of use, affordability, and effective customer communication, tempered by concerns over customer support and feature limitations.

        What buyers like

        • Ease of use
        • Affordable pricing
        • Modern interface and customization

        Common complaints

        • Customer support delays
        • Lack of advanced features

        What buyers like

        • Real-time communication
        • Multi-channel support
        • Increased conversion rates

        Common complaints

        • Limited advanced features
        • May require integration setup
        • Not suitable for all business types

        What buyers like

        • AI-driven experiences
        • Seamless prospect routing
        • Instant alerts

        Common complaints

        • May require technical setup
        • Limited offline capabilities
        • Not ideal for small teams

        Pros and Cons

        • Easy to use and integrate with various systems

        • Cost-effective solution for improving customer relations and sales

        • Modern interface design with simple setup and customization

        • Poor customer support with delayed responses and unresolved issues

        • Lack of advanced features such as voicemail

        • Real-time communication enhances customer engagement.

        • Multi-channel support allows for diverse interactions.

        • User-friendly interface simplifies usage for teams.

        • Limited advanced features may not meet all needs.

        • Integration setup could be required for optimal use.

        • AI capabilities provide personalized interactions with leads.

        • Efficient routing of prospects accelerates sales processes.

        • May require a learning curve for setup.

        • Not suitable for teams with limited resources.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Integrations

        Integration with other apps

        No Integration information available.

        No Integration information available.

        List of Customers

        Customers

        No Customers information available.

        YvoneeDEBark

        YvoneeDEBark

        OTTO

        OTTO

        Samina

        Samina

        No Customers information available.

        Media and Screenshots

        Screenshots

        Compressed Email

        1 Screenshots

        screenshot

        1 Screenshots

        Videos

        video-0

        2 Videos

        No videos available.

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, JivoChat or Let's Connect?
        JivoChat edges out the other on user ratings (4.2 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do JivoChat and Let's Connect offer a free trial?
        Yes, both JivoChat and Let's Connect offer a free trial.
        What is the starting price of JivoChat vs Let's Connect?
        JivoChat starts at $13 /User/Month. Let's Connect starts at $1,648.
        What are the top alternatives to JivoChat?
        Top alternatives to JivoChat include ZoomInfo Chat, LiveAgent, LiveChat, Tidio Chat, MyLiveChat.
        What are the top alternatives to Let's Connect?
        Top alternatives to Let's Connect include ZoomInfo Chat, LiveChat, Crisp, LiveEngage, MyLiveChat.

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