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Compare JivoChat vs HelpCrunch vs ZoomInfo Chat

JivoChat - Live Chat Software
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Overview

Description

JivoChat, a must-have for any e-commerce company, is a powerful communication tool that allows businesses to generate revenue by connecting with clients from anywhere. Through its intuitive ... Read More

Introducing HelpCrunch, an intelligent platform designed for efficient customer communication. With its modern live chat and in-app messenger, it offers a rich toolbox of tools to convert ... Read More

Entry Level Pricing
  • Starts from $13 , Billed Yearly
  • Starts from $12 , Billed Yearly
Free Trial Availability
  • Free Trial available
  • Free Trial available
Spotsaas Score

9.6/10

9.2/10

User Ratings
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Software Demo

Demo

Features

Total Features

9 Features

21 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $13 , Billed Yearly
          • $12 , Billed Yearly
          Pricing Plans
          • Basic

            • Unlimited chats and websites

            • Customizable chat in 25 languages

            • Desktop, mobile and browser agent apps

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          • Professional

            • All the benefits of Basic version, and:

            • Unlimited chat history storage

            • Proactively start chats and catch leads using Smart Triggers

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          • Standard (Live chat)

            • 1 chat widget

            • 3 chat auto messages

            • 3 popups

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          • Premium(Live chat)

            • 5 chat widgets

            • Unlimited chat auto messages

            • Unlimited popups

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          • Enterprise(Live Chat)

            • Includes features of Premium plan, plus

            • 5+ chat widgets

            • 20+ team members

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          • Browse all pricing plans

          Other Details

          Organization Types supported
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          61

          Very Good

          6

          Good

          3

          Poor

          1

          Terible

          21

          Excellent

          210

          Very Good

          22

          Good

          2

          Poor

          1

          Terible

          8

          Expert's Review generated by AI

          Having analyzed a variety of reviews over the past year, there are notable strengths to JivoChat that stand out. Users appreciate the affordable pricing, making it an accessible tool for ...Read more

          HelpCrunch has been receiving positive feedback over the past year, mainly highlighting its functionality and ease of use. Users appreciate the platform's all-in-one capabilities, combining ...Read more

          Pros and Cons
          • Easy to use and integrate with various systems, making it convenient for businesses to connect with customers.

          • Provides cost-effective solutions for establishing customer relations and increasing sales rates efficiently.

          • Offers modern interface design, simple setup, and customization options, enhancing the user experience.

          • Poor customer support with delayed responses and unresolved issues, impacting user satisfaction and experience.

          • Lack of advanced features like voicemail, limited integration with major platforms, and potential concerns about security and fraudulent activities associated with the product.

          • Offers a wide range of functionality for organizing chats with customers, including AI integration and internal system integration.

          • Saves time by consolidating multiple tools into one with great functionality.

          • Clean and intuitive tool that works out of the box.

          • Affordable pricing with all the necessary features.

          • Occasional issues with basic features breaking, requiring time to fix.

          • Support responsiveness can vary, leading to frustrations with critical functionality failures.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Customers

          Customers

          No Customers information available.

          ESB

          ESB

          Halebop

          Halebop

          Seranking

          Seranking

          Media and Screenshots

          Screenshots
          Compressed Email

          1 Screenshots

          No screenshots available.

          Videos
          video-0

          2 Videos

          video-0

          3 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both JivoChat and HelpCrunch offer a Free Trial.

          JivoChat is designed for Large Enterprises, Medium Business and Small Business.

          HelpCrunch is designed for Large Enterprises, Medium Business and Small Business.

          Pricing for JivoChat Starts at $13/User/Month when Billed Yearly whereas for HelpCrunch Starts at $12/User/Month when Billed Yearly.

          Some top alternatives to JivoChat includes ZoomInfo Chat, LiveAgent, LiveChat, Tidio Chat, MyLiveChat, HelpOnClick, Smartchat, tawk.to, ChatFlow247, Let's Connect and txt.me.

          Some top alternatives to HelpCrunch includes ZoomInfo Chat, ClickDesk, LiveAgent, LiveChat, DeskMoz, Zendesk Chat, Intercom, LiveHelpNow, Comm100 Live Chat, HelpOnClick and Smartchat.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].