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9.2

Spot Score

HelpCrunch - Live Chat Software

HelpCrunch In-depth Pricing Details

Revolutionize customer communication for ultimate success.

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Main Features

  • Agent Scheduling
  • Alerts (Escalation)
  • Automated Routing
  • Call Me Option

Pricing

  • Starts from $12/User/Month when Billed Yearly

  • Free Trial available

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HelpCrunch Pricing

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Free Trial

  • Yes, It's available

HelpCrunch Pricing

  • Starts from $12/User/Month when Billed Yearly

Pricing Model

  • Free trial

  • Paid Plans (Subscription /Quotation Based )

Claim a Free Trial

Pricing Plans

Standard (Live chat)

  • 1 chat widget

  • 3 chat auto messages

  • 3 popups

  • Help desk

  • Knowledge base

  • Full customization

  • HelpCrunch branding

  • Live chat support

Premium(Live chat)

  • 5 chat widgets

  • Unlimited chat auto messages

  • Unlimited popups

  • Help desk

  • Knowledge base

  • Advanced customization

  • Remove HelpCrunch branding

  • High priority live chat support

Enterprise(Live Chat)

  • Includes features of Premium plan, plus

  • 5+ chat widgets

  • 20+ team members

  • Personal onboarding assistant

Standard (Live Chat and Email)

  • 1 chat widget

  • 3 chat auto messages

  • 3 popups

  • 3 email auto messages

  • 1000 emails per team member

  • Email forwarding

  • Help desk

  • Knowledge base

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Screenshots of the HelpCrunch Pricing Page

Disclaimer: Pricing information for HelpCrunch is provided by the software vendor or sourced from publicly accessible materials. Final cost negotiations and purchasing must be handled directly with the seller. For the latest information on pricing, visit website. Pricing information was last updated on .

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Why users might consider alternative to HelpCrunch?

  • Some users may find HelpCrunch’s customization options for chat widgets and workflows less flexible compared to other platforms offering more granular controls.

  • While feature-rich, smaller businesses or startups might find HelpCrunch’s pricing less affordable compared to simpler live chat tools or free alternatives.

  • Although it supports essential integrations, users with complex tech stacks may seek platforms with broader or more specialized third-party integrations.

  • The broad set of features, while powerful, may overwhelm some teams that prefer simpler, more straightforward customer communication tools.

  • HelpCrunch offers automation but may lack advanced AI-driven features or chatbots that competitors provide for more autonomous customer interactions.

  • Some users report that the mobile experience is not as seamless or fully featured as desktop, which can hinder on-the-go support responsiveness.

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, HelpCrunch software offers Free Trial.

HelpCrunch offers Free Trial, Subscription, Quotation Based.

The starting price of HelpCrunch is $12/User/Month when Billed Yearly

HelpCrunch Support

Contact

+1 650-741-0034

Customer Service

Online

Location

Wilmington, Delaware

This software is researched and edited by

Rajat Gupta is the founder of Spotsaas, where he reviews and compares software tools that help businesses work smarter. Over the past two years, he has analyzed thousands of products across CRM, HR, AI, and finance — combining real-world research with a strong foundation in commerce and the CFA program. He's especially curious about AI, automation, and the future of work tech. Outside of SpotSaaS, you'll find him on a badminton court or tracking the stock market.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].