JivoChat vs Callbell vs ZoomInfo Chat Comparison
JivoChat
Starting at $13 /User/Month
- Free Trial
- Large Enterprises
- Medium Business
JivoChat, a must-have for any e-commerce company, is a powerful communication tool that allows businesses to generate revenue by connecting with clients from anywhere. Through its intuitive interface, JivoChat seamlessly…
Callbell
Starting at Contact for pricing
- Free Trial
- Large Enterprises
- Medium Business
Callbell is a support management platform that empowers companies to provide exceptional customer assistance through their preferred communication channels such as Messenger, WhatsApp, Telegram, and Instagram. Users can…
ZoomInfo Chat
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. With personalized AI-driven exp…
Callbell leads on user satisfaction with a 4.2-star rating across 20 reviews.
JivoChat vs Callbell vs ZoomInfo Chat — at a glance
| Feature | JivoChat | Callbell | ZoomInfo Chat |
|---|---|---|---|
| Rating | 3.9 / 5 | 4.2 / 5 | — |
| Reviews | 91 | 20 | — |
| Starting price | $13 /User/Month | Contact for pricing | Contact for pricing |
| Free trial | Yes | Yes | No |
| Free version | No | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Live Chat Software | Live Chat Software | Live Chat Software |
| Integrations | — | — | 1+ apps |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud |
| API | Available | — | Available |
| Support modes | 24/7 (Live rep), Online | 24/7 (Live rep), Online | Business Hours, Online |
| Certifications | GDPR | — | SOC 2 |
| Data residency | US | Global | US |
Key differences between JivoChat and Callbell
- Pricing: JivoChat starts at $13 /User/Month. Callbell pricing is not publicly listed.
- User satisfaction: Callbell scores higher with a 4.2-star average.
- Deployment: JivoChat supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; Callbell supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
Compare JivoChat vs Callbell vs ZoomInfo Chat — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Live Chat Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
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JivoChat, Callbell vs ZoomInfo Chat: Biggest differences
Start here before you go deeper into features.
Best for small to mid-sized e-commerce teams needing multi-channel live chat.
- You run a small or medium e-commerce business seeking easy multi-channel communication.
- Your team values a simple, low-complexity setup with a modern, customizable interface.
- You need cost-effective live chat combined with email, Facebook messaging, and call features.
- Your enterprise requires advanced security, compliance, and extensive platform integrations.
- You depend heavily on robust customer support and advanced features like voicemail.
Large Enterprises, Medium Business, Small Business
Large Enterprises, Medium Business, Small Business
JivoChat typically suits Large Enterprises and Medium Business. Callbell tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | JivoChat, a must-have for any e-commerce company, is a powerful communication tool that allows businesses to generate revenue by connecting with clients from anywhere. Through its intuitive ... Read More about JivoChat | Callbell is a support management platform that empowers companies to provide exceptional customer assistance through their preferred communication channels such as Messenger, WhatsApp, ... Read More about Callbell | Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. ... Read More about ZoomInfo Chat |
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SpotScoreWhat's this? ↗ | 9.6/10 | 8.8/10 | 8.2/10 |
User RatingsBased on verified Spotsaas reviews | |||
Best Company Size | 1-50 employees51-500 employees | — | — |
Get pricing help | Get pricing help |
Software Demo
Demo |
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How do JivoChat, Callbell and ZoomInfo Chat Compare on Features?
Total Features | 9 Features | 7 Features | 7 Features |
|---|---|---|---|
Unique Features | No unique features | No unique features | No unique features |
Get Quote | Get Quote |
Compare JivoChat, Callbell and ZoomInfo Chat on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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JivoChat, Callbell vs ZoomInfo Chat: Other Details
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API Support |
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Get help choosing | Get help choosing |
JivoChat, Callbell vs ZoomInfo Chat Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | — | — |
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HIPAA | ✗ No | ✗ No |
GDPR | ✓ Yes | — |
Data Encryption | ✓ Yes | — |
Data Residency | 🇺🇸 US | 🌐 Global |
JivoChat vs Callbell User Reviews & Rating Comparison
User Ratings | No reviews available for the product | ||
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Rating Distribution | No reviews available for this product | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Overall positive sentiment highlights ease of use, affordability, and effective customer communication, tempered by concerns over customer support and feature limitations. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is positive across 20 reviews, with strong overall satisfaction. What buyers like
Common complaints
| What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
| Negative Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
Integrations
Integration with other apps | No Integration information available. | No Integration information available. |
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JivoChat, Callbell and ZoomInfo Chat Customers
Customers | No Customers information available. |  LG  Hugo Boss  Herman Miller | No Customers information available. |
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Media and Screenshots
Screenshots |  1 Screenshots | No screenshots available. |
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Videos |  2 Videos |  1 Videos |
Alternatives to JivoChat, Callbell, ZoomInfo Chat
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, JivoChat or Callbell?
- Callbell edges out the other on user ratings (4.2 vs 3.9). That said, the best pick depends on your use case, so use the comparison tables above to evaluate each dimension.
- Do JivoChat and Callbell offer a free trial?
- Yes, both JivoChat and Callbell offer a free trial.
- What is the starting price of JivoChat vs Callbell?
- JivoChat starts at $13 /User/Month. Callbell starts at Contact for pricing.
- What are the top alternatives to JivoChat?
- Top alternatives to JivoChat include ZoomInfo Chat, WebsiteAlive, Freshdesk Messaging (Formerly Freshchat), Zoho SalesIQ, Talkative.
- What are the top alternatives to Callbell?
- Top alternatives to Callbell include ZoomInfo Chat, Userlike, Provide Support, Comm100 Live Chat, Chatra.