Which is better, InTouchCRM or Bigin by Zoho CRM?

Bigin by Zoho CRM edges out InTouchCRM based on user ratings across 119 reviews. That said, the best pick depends on your workflow — InTouchCRM may be a stronger fit for specific team sizes or use cases. Review the full comparison to decide.

What are the main differences between InTouchCRM and Bigin by Zoho CRM?

Key differences between InTouchCRM and Bigin by Zoho CRM include pricing (InTouchCRM starts at undisclosed vs Bigin by Zoho CRM at $7); target audience (InTouchCRM targets Freelancers / Consultants while Bigin by Zoho CRM serves Small Business). Use the Spotsaas comparison table to evaluate each dimension before deciding.

Do both InTouchCRM and Bigin by Zoho CRM offer a Free trial?

Yes, both InTouchCRM and Bigin by Zoho CRM offer a Free Trial.

Who are the typical users of InTouchCRM?

InTouchCRM is designed for Freelancers / Consultants, Medium Business, Small Business.

Who are the typical users of Bigin by Zoho CRM?

Bigin by Zoho CRM is designed for Small Business.

What is the starting price of InTouchCRM and Bigin by Zoho CRM?

The starting price of Bigin by Zoho CRM is $7/User/Month. Pricing for InTouchCRM is unavailable.

What are the best alternatives to InTouchCRM?

Some top alternatives to InTouchCRM include Bigin by Zoho CRM, ClickUp, Zoho CRM, Salesforce, Thryv.

What are the best alternatives to Bigin by Zoho CRM?

Some top alternatives to Bigin by Zoho CRM include ClickUp, Zoho CRM, Freshsales, Salesforce, Funnel CRM.

InTouchCRM vs Bigin by Zoho CRM Comparison

Last updated: May 19, 2026

InTouchCRM

Starting at Contact for pricing

Free Trial
Freelancers / Consultants
Medium Business

InTouch CRM is leading CRM software, the solution for businesses that need to make customer interaction simple and efficient. With real-time insights and features that are intuitive to use, we enable businesses of all si…

View Pricing Read Reviews

Bigin by Zoho CRM

4.3(119 reviews)

Starting at $7 /User/Month

Free Trial
Small Business

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, tasks and more. It can be accessed…

View Pricing Read Reviews

Bigin by Zoho CRM leads on user satisfaction with a 4.3-star rating across 119 reviews.

InTouchCRM vs Bigin by Zoho CRM — at a glance

Feature	InTouchCRM	Bigin by Zoho CRM
Rating	—	4.3 / 5
Reviews	—	119
Starting price	Contact for pricing	$7 /User/Month
Free trial	Yes	Yes
Free version	No	No
Best for	Freelancers / Consultants, Medium Business, Small Business	Small Business
Category	CRM Software	CRM Software
Platforms	SaaS/Web/Cloud	SaaS/Web/Cloud, Mobile - Android, Mobile - iOS
API	Available	Available
Support modes	Online	Business Hours, Online
Certifications	—	—
Data residency	US	Global

Key differences between InTouchCRM and Bigin by Zoho CRM

Pricing: Bigin by Zoho CRM starts at $7 /User/Month. InTouchCRM pricing is not publicly listed.
Target audience: InTouchCRM is built for Freelancers / Consultants and Medium Business, while Bigin by Zoho CRM targets Small Business.
Deployment: InTouchCRM supports SaaS/Web/Cloud; Bigin by Zoho CRM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

InTouchCRM vs Bigin by Zoho CRM — find the better fit before you commit.

Which tool fits your team best

Which is actually cheaper for your team size

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Biggest differences

Features

Pricing

Buying details

Security

Buyer feedback

Integrations

Product tour

Other options

	InTouchCRM Talk to an expert Talk to an expert	Bigin by Zoho CRM (279) Visit website Visit Website *sponsored

Biggest differences

Affiliate Disclosure

Start here before you go deeper into features.

InTouchCRM

Best for

Freelancers / Consultants, Medium Business, Small Business

Bigin by Zoho CRM

Best for

Small Business

InTouchCRM typically suits Freelancers / Consultants and Medium Business. Bigin by Zoho CRM tends to fit Small Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description	InTouch CRM is leading CRM software, the solution for businesses that need to make customer interaction simple and efficient. With real-time insights and features that are intuitive to use, ... Read More about InTouchCRM	Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, ... Read More about Bigin by Zoho CRM
Entry Level Pricing	Not Available	Starts from $7 , Billed Yearly
Free Trial Availability	Free Trial available	Get Free Trial
Spotsaas Score What's this? ↗	8.4/10	9.0/10
User Ratings Based on verified Spotsaas reviews		4.3 (119)
	Get pricing help	Visit website

Software Demo

Demo

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Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

How do InTouchCRM and Bigin by Zoho CRM Compare on Features?

Total Features	7 Features	10 Features
Unique Features	No unique features	No unique features
	Get Quote	Visit website

Compare InTouchCRM and Bigin by Zoho CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option
Starting From	Not Available	$7 , Billed Yearly
Pricing Plans	Not Available	Free Get Started Single Pipeline 500 Records Instant Workflows (3) Show more + Express Get Started Includes features of Free plan, plus Team Pipelines (3) 50,000 Records Show more + Premier Get Started Includes features of Express Edition plan. plus Team Pipelines (5) 100,000 Records Show more +
Pricing Page
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get help choosing	Visit Website

Security & Compliance

Certifications, data handling, and security controls for IT and compliance evaluators.

HIPAA	✗ No	✗ No
Data Residency	🇺🇸 US	🌐 Global

InTouchCRM User Reviews & Rating Comparison

User Ratings	No reviews available for the product	4.3 (based on 119 reviews)
Rating Distribution	6 8 0 0 0	204 66 7 1 1
Spotsaas Editor’s POV generated by AI	What buyers like Easy to use system with minimal technical expertise required, making it user-friendly for beginners and non-technical individuals. Cost-effective and flexible solution, catering especially to small and medium-sized organizations. Powerful automation features like drip campaigns, email marketing, reminders, and customer follow-up, simplifying task management for businesses. Common complaints The system interface can feel cluttered or less intuitive for some users, requiring a learning curve. Many advanced features require higher-tier paid plans, which could be restrictive for smaller teams or budgets. Occasional software freezes reported, particularly on Mac devices, causing inconvenience to users.	Buyer sentiment Buyer sentiment is positive across 279 reviews, with strong overall satisfaction. What buyers like Simple, intuitive design with a short learning curve, making it easy to use and implement, even for non-technical users. Affordable pricing tailored for startups and small businesses, offering great value for core CRM functionalities. Effective pipeline management and workflow automation, enabling businesses to streamline sales processes. Common complaints Limited integrations with third-party tools (e.g., social media apps, direct LinkedIn or Facebook ad imports), making data syncing challenging. Lack of advanced features and scalability, restricting use for larger enterprises or complex workflows. Inconsistent customer support with restricted availability, affecting issue resolution during critical times.
Pros and Cons	Real-time insights drive informed decision-making. Intuitive design enhances user experience. Effective lead generation tools boost sales. Customization may be limited for specific needs. New users might find the interface complex.	Real-time updates keep teams informed. Integration with email and calendar enhances productivity. User-friendly interface simplifies navigation. Customization options may not meet all needs. New users may find the interface complex.
Positive Reviews	No reviews available for the product	No reviews available for the product
		Read reviews

List of Customers

Customers	NHS Warrior Laundry Efficiency	Antech Microsystem Pvt.Ltd Investacc Hire

Media and Screenshots

Screenshots	No screenshots available.	1 Screenshots
Videos	1 Videos	2 Videos

Top Alternatives to InTouchCRM and Bigin by Zoho CRM in 2026

Alternatives	Bigin by Zoho CRM 4.3 ClickUp 4.4 Zoho CRM 4.1	ClickUp 4.4 Zoho CRM 4.1 Freshsales 4.6

Frequently asked questions

Which is better, InTouchCRM or Bigin by Zoho CRM?: Bigin by Zoho CRM edges out the other on user ratings (4.3 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
Do InTouchCRM and Bigin by Zoho CRM offer a free trial?: Yes, both InTouchCRM and Bigin by Zoho CRM offer a free trial.
What is the starting price of InTouchCRM vs Bigin by Zoho CRM?: InTouchCRM starts at Contact for pricing. Bigin by Zoho CRM starts at $7 /User/Month.
What are the top alternatives to InTouchCRM?: Top alternatives to InTouchCRM include Bigin by Zoho CRM, ClickUp, Zoho CRM, Salesforce, Thryv.
What are the top alternatives to Bigin by Zoho CRM?: Top alternatives to Bigin by Zoho CRM include ClickUp, Zoho CRM, Freshsales, Salesforce, Funnel CRM.

InTouchCRM vs Bigin by Zoho CRM Comparison

InTouchCRM

Bigin by Zoho CRM

InTouchCRM vs Bigin by Zoho CRM — at a glance

Key differences between InTouchCRM and Bigin by Zoho CRM

InTouchCRM vs Bigin by Zoho CRM — find the better fit before you commit.

InTouchCRM

Bigin by Zoho CRM

Biggest differences

Description

Entry Level Pricing

Free Trial Availability

Spotsaas Score

User Ratings

Software Demo

Demo

Get shortlist help from a software advisor

How do InTouchCRM and Bigin by Zoho CRM Compare on Features?

Compare InTouchCRM and Bigin by Zoho CRM on pricing

Other Details

Organization Types supported

Platforms Supported

Modes of support

API Support

Security & Compliance

InTouchCRM User Reviews & Rating Comparison

List of Customers

Customers

Media and Screenshots

Screenshots

Videos

Top Alternatives to InTouchCRM and Bigin by Zoho CRM in 2026

Related Blogs and Articles for Crm Software

Frequently asked questions