Compare Intercom vs LivePerson vs ZoomInfo Chat

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Intercom (2496) Get Quote Get Quote	LivePerson (309) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Intercom, a sales, marketing, and support software, is designed to boost your customer acquisition and retention efforts. By utilizing its chat and bot features, you can efficiently ... Read More	LivePerson is the ultimate solution for companies looking to enhance their customer conversations and overall performance. With its cutting-edge conversation cloud, LivePerson allows users ... Read More
Entry Level Pricing	Starts from $59	Not Available
Free Trial Availability	No free trial	No free trial
Spotsaas Score	9.8/10	8.9/10
User Ratings	4.3 (2278)	3.7 (214)
	Get Quote	Get Quote

Software Demo

Demo

Features

Total Features	38 Features	38 Features
Unique Features
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Pricing

Pricing Option
Starting From	$59	Not Available
Pricing Plans	Not Available	Not Available
Pricing Page		Pricing information not available
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Medium Business Large Enterprises Small Business Freelancers Individuals	Medium Business Large Enterprises Small Business Freelancers Individuals
Platforms Supported	Mobile - Android Installed - Windows Installed - Mac Mobile - iOS Browser Based (Cloud) Mobile - Windows Browser Based (Cloud)	Mobile - Android Installed - Windows Installed - Mac Mobile - iOS Browser Based (Cloud) Mobile - Windows Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.3 (based on 2278 reviews)	3.7 (based on 214 reviews)
Rating Distribution	Excellent 1900 Very Good 470 Good 70 Poor 25 Terible 31	Excellent 182 Very Good 58 Good 12 Poor 12 Terible 45
Expert's Review generated by AI	Intercom stands out as a versatile and intuitive customer support tool according to recent user reviews. Users appreciate its user-friendly interface, ease of navigation, and efficient setup ...Read more	LivePerson has received a mix of feedback from users, but there are clear strengths highlighted in the reviews. Users appreciate the platform's ability to streamline communication channels, ...Read more
Pros and Cons	Intuitive and user-friendly interface that makes it easy to navigate and use. Efficient automation capabilities, saving time and effort for users. Rich insights and analytics features for better customer support. AI-enabled chat and knowledge base that enhances customer interactions. Some users may find the richness of features and customization options overwhelming without proper guidance. Limited selection in the Marketplace for additional apps and connectors may restrict advanced functionalities.	Allows for managing messaging channels efficiently, including social networks and WhatsApp. Customer support is approachable and responsive, providing positive experiences. Empowers businesses with AI features for automating tasks and improving efficiency. Provides tools for omnichannel messaging solutions, benefiting both businesses and customers. Some users find the reporting suite cumbersome and require more user-friendly options. Limited modularity in pricing may restrict access to all features.
Positive Reviews	No reviews available for the product	No reviews available for the product
Negative Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	No Integration information available.	Salesforce Marketing Cloud Account Engagem...

Media and Screenshots

Screenshots	4 Screenshots	2 Screenshots
Videos	2 Videos	1 Videos

Alternatives

Alternatives	ZoomInfo Chat ClickDesk 4 LiveAgent 4.7	ZoomInfo Chat LiveAgent 4.7 LiveChat 4.4

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Neither Intercom nor LivePerson offers a free trial.

Intercom is designed for Large Enterprises, Medium Business and Small Business.

LivePerson is designed for Large Enterprises, Medium Business and Small Business.

The starting price of Intercom begins at $59/Month, while pricing details for LivePerson are unavailable.

Some top alternatives to Intercom includes ZoomInfo Chat, ClickDesk, LiveAgent, LiveChat, Crisp, LiveEngage, Zendesk Chat, Smartchat, ChatFlow247, Freshchat and Let's Connect.

Some top alternatives to LivePerson includes ZoomInfo Chat, LiveAgent, LiveChat, LiveEngage, MyLiveChat, Zendesk Chat, SnapEngage, Smartchat, ChatFlow247 and Let's Connect.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Intercom vs LivePerson vs ZoomInfo Chat

Intercom

LivePerson

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure