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Compare Insightly vs WebEngage vs Kapture CRM vs Thryv

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Overview

Description

Insightly is a sales and marketing software that will help you manage your contacts, leads, deals and opportunities. You can organize your contacts into lists, collaborate with teammates ... Read More

WebEngage is a cloud based Enterprise Marketing Automation and Personalization platform that helps you to engage with your website visitors, increase conversion rate, reduce bounce rate, ... Read More

Kapture is a helpful customer relationship management (CRM) software application that helps you to manage your business. Kapture manages accounts, contacts, leads, and helps you to keep ... Read More

Entry Level Pricing
  • Starts from $29
  • Not Available
  • Starts from $15 , Billed Yearly
Free Trial Availability
  • Free Trial available
  • No free trial
Spotsaas Score

9.3/10

9.2/10

9.0/10

User Ratings

4.4

(24)
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Software Demo

Demo

Features

Total Features

30 Features

40 Features

34 Features

Unique Features
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        Pricing

        Pricing Option
              Starting From
              • $29
              • Not Available
              • $15 , Billed Yearly
              Pricing Plans
              • Not Available
              • Not Available
              • Special

                • Unlimited Tickets

                • Custom Dashboard

                • Omnichannel Ticketing

                Show more +

              • Essential

                • Omnichannel Ticketing

                • Auto-assign Tickets

                • SLA Management

                Show more +

              • Professional

                • Includes features of Essential plan, plus

                • Custom API

                • Ecommerce Integrations

                Show more +

              • Browse all pricing plans

              Other Details

              Organization Types supported
              • Large Enterprises
              • Medium Business
              • Small Business
              • Freelancers
              • Individuals
              • Large Enterprises
              • Medium Business
              • Small Business
              • Freelancers
              • Individuals
              • Large Enterprises
              • Medium Business
              • Small Business
              • Freelancers
              • Individuals
              Platforms Supported
              • Browser Based (Cloud)
              • Mobile - Android
              • Mobile - iOS
              • Installed - Windows
              • Installed - Mac
              • Browser Based (Cloud)
              • Browser Based (Cloud)
              • Mobile - Android
              • Mobile - iOS
              • Installed - Windows
              • Installed - Mac
              • Browser Based (Cloud)
              • Browser Based (Cloud)
              • Mobile - Android
              • Mobile - iOS
              • Installed - Windows
              • Installed - Mac
              • Browser Based (Cloud)
              Modes of support
              • 24/7 (Live rep)
              • Business Hours
              • Online
              • 24/7 (Live rep)
              • Business Hours
              • Online
              • 24/7 (Live rep)
              • Business Hours
              • Online
              API Support
              • Available
              • Available
              • Available
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              User Reviews

              User Ratings
              Rating Distribution

              Excellent

              501

              Very Good

              253

              Good

              72

              Poor

              40

              Terible

              10

              Excellent

              214

              Very Good

              31

              Good

              0

              Poor

              0

              Terible

              1

              Excellent

              46

              Very Good

              0

              Good

              0

              Poor

              0

              Terible

              1

              Expert's Review generated by AI

              Insightly CRM stands out as a user-friendly and customizable platform for businesses aiming to improve sales processes and centralize customer data. Its strengths lie in its adaptability to ...Read more

              WebEngage is a versatile and well-regarded customer engagement and marketing automation platform that excels in helping businesses connect with their audiences across multiple channels. Its ...Read more

              Kapture CX has gained substantial recognition for its user-friendly design and robust functionality, making it a popular choice for businesses looking to streamline customer support and ...Read more

              Pros and Cons
              • Insightly helps manage contacts, leads, deals, and opportunities, offering a unified platform for sales and marketing teams.

              • The built-in real-time messaging feature makes collaboration easy, keeping teams aligned on deals and client communications.

              • Insightly syncs with Outlook and Gmail, simplifying the process of organizing contacts and tracking communications.

              • The intuitive interface makes it easy for teams to adapt quickly and start using the platform effectively.

              • While useful for basic CRM tasks, Insightly's reporting tools could be more robust for advanced analytics.

              • The mobile app doesn't offer the same range of features as the desktop version, which could limit productivity on the go.

              • Simplifies campaign creation and automates customer journeys, making engagement seamless and efficient.

              • Highly user-friendly interface, suitable for both beginners and experts, with easy integration and minimal technical challenges.

              • Advanced analytics and real-time tracking provide actionable insights to optimize strategies and improve conversions.

              • Offers robust multi-channel communication tools, including email, SMS, push notifications, and web messages, catering to diverse marketing needs.

              • Some users report occasional complexity in managing the feature-rich platform, especially without prior guidance.

              • Limited documentation can hinder optimal utilization of advanced functionalities for certain use cases.

              • User-friendly interface and intuitive design, making it accessible for all skill levels.

              • Excellent customer support and proactive assistance in resolving queries and technical issues.

              • Effective ticketing system facilitating faster query resolution and improved productivity.

              • Comprehensive reporting and analytics capabilities for tracking performance and insights.

              • Occasional lags and latency issues affecting system performance during peak usage.

              • Limited reporting and analytics access, such as only 30-day reports or lack of visual enhancements.

              Positive Reviews

              No reviews available for the product

              No reviews available for the product

              No reviews available for the product

              Negative Reviews

              No reviews available for the product

              No reviews available for the product

              No reviews available for the product

              Customers

              Customers
              4over LLC

              4over LLC

              Savanta

              Savanta

              Atlanta Eats

              Atlanta Eats

              Edelweiss

              Edelweiss

              Wego

              Wego

              EazyDiner

              EazyDiner

              Treebo

              Treebo

              SOS Children's Village

              SOS Children's Village

              FCM Travel Solutions

              FCM Travel Solutions

              Media and Screenshots

              Screenshots
              Marketing

              9 Screenshots

              Webengage accounts

              3 Screenshots

              Dashboard

              5 Screenshots

              Videos
              video-0

              5 Videos

              video-0

              3 Videos

              video-0

              4 Videos

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              Frequently Asked Questions (FAQs)

              Stuck on something? We're here to help with all the questions and answers in one place.

              Insightly offers Free Trial, but WebEngage does not.

              Insightly is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

              WebEngage is designed for Large Enterprises, Medium Business and Small Business.

              The starting price of Insightly begins at $29/User/Month, while pricing details for WebEngage are unavailable.

              Some top alternatives to Insightly includes Thryv, monday sales CRM by monday.com, Pipedrive, Zoho CRM, Vendasta, Hubspot Marketing Hub, ClickUp, Salesforce, HubSpot CRM, Onpipeline, Pipeliner CRM, Keap, SalesCRM, DigitalCRM.com, Pipeline CRM and Zoho Marketing Automation.

              Some top alternatives to WebEngage includes Outgrow, ActiveCampaign, CleverTap, Moosend, Omnisend, MoEngage, ActiveTrail, SALESmanago, EngageBay, Hubspot Marketing Hub, Emma, MarketingPlatform, Elite Campaign, Contactspot and Ackwire.

              Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].