Compare IBM Cloud Pak for Watson AIOps vs xMatters

Overview

Key features

Pricing

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User reviews

Integratons

Media & Screenshots

Alternatives

	IBM Cloud Pak for Watson AIOps (25) Get Quote Get Quote	xMatters (257) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	IBM Cloud Pak for Watson AIOps is the ultimate AI-enabled solution for IT operators looking to modernize their ITOps toolchain. It centralizes AI into the core of operations enabling ... Read More	xMatters is the agent of change for incident management software. With advanced analytics, xMatters turns incident data into business insights to improve collaboration, help prioritize ... Read More
Entry Level Pricing	Not Available	Starts from $16
Free Trial Availability	No free trial	Free Trial available
Spotsaas Score	7.9/10	9.4/10
User Ratings	4.1 (40)	4.4 (897)
	Get Quote	Get Quote

Software Demo

Demo

Features

Total Features	6 Features	9 Features
Unique Features
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Pricing

Pricing Option
Starting From	Not Available	$16
Pricing Plans	Not Available	Not Available
Pricing Page	Pricing information not available
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Individuals Freelancers	Large Enterprises Medium Business Small Business Individuals Freelancers
Platforms Supported	Browser Based (Cloud) Mobile - iOS Mobile - Android Installed - Mac Installed - Windows Browser Based (Cloud)	Browser Based (Cloud) Mobile - iOS Mobile - Android Installed - Mac Installed - Windows Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Not Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.1 (based on 40 reviews)	4.4 (based on 897 reviews)
Rating Distribution	Excellent 15 Very Good 10 Good 0 Poor 0 Terible 0	Excellent 192 Very Good 61 Good 4 Poor 0 Terible 0
Expert's Review generated by AI	IBM Cloud Pak for AIOps stands out as a comprehensive solution for organizations seeking to enhance operational efficiency and decision-making. One of its key strengths lies in its ability to ...Read more	xMatters emerges as a reliable and efficient tool for IT alerting and incident management, as highlighted by users in recent reviews. Many users appreciate its seamless integration with existing ...Read more
Pros and Cons	Comprehensive platform that can handle a variety of operational difficulties, aiding in decision-making and system management. Ability to ingest and analyze diverse data sources, providing a holistic view of the IT environment and enabling faster issue identification. Somewhat steep learning curve and expensive pricing could be challenging for newcomers. Requires expertise for implementation and configuration, limited flexibility, and complexity during deployment.	Automates workflows and alerts, saving time and ensuring timely responses to issues. Offers various integration options with existing systems, making it easy to combine and replace alerts. Provides multiple alert devices and communication channels, improving accessibility and responsiveness. User-friendly interface, easy to navigate and use, even for new users. Some users find the search function and schedule setup confusing or could be improved. Limited customization options for individual preferences like alert sounds.
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Customers

Customers	Accenture Electrolux Tmobile	Accenture Viasat Principal

Media and Screenshots

Screenshots	6 Screenshots	1 Screenshots
Videos	1 Videos	3 Videos

Alternatives

Alternatives	Freshservice 4.4 PagerDuty 4.5 BigPanda 4	Freshservice 4.4 Ivanti Service Manager 3.8 PagerDuty 4.5

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

xMatters offers Free Trial, but IBM Cloud Pak for Watson AIOps does not.

IBM Cloud Pak for Watson AIOps is designed for Large Enterprises, Medium Business and Small Business.

xMatters is designed for Large Enterprises, Medium Business and Small Business.

The starting price of xMatters begins at $16/User/Month, while pricing details for IBM Cloud Pak for Watson AIOps are unavailable.

Some top alternatives to IBM Cloud Pak for Watson AIOps includes Freshservice, PagerDuty, BigPanda, AlertOps, AIMS, Incident.io, StatusCast Incident Management, Kintaba, Motadata AIOps, Acure.io and InsightOps.

Some top alternatives to xMatters includes Freshservice, Ivanti Service Manager, PagerDuty, Opsgenie, AlertOps, Everbridge IT Alerting, Mission Manager, ServiceNow Customer Service Management, Zenduty, StatusCast Incident Management and PagerTree.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare IBM Cloud Pak for Watson AIOps vs xMatters

IBM Cloud Pak for Watson AIOps

xMatters

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure