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HubSpot CRM vs Chargebee Comparison

Last updated:

HubSpot CRM

4.2(10,374 reviews)

Starting at $1,780

  • Free Trial
  • Individuals
  • Freelancers / Consultants

HubSpot CRM is our all-in-one sales, marketing, and customer communication software. Built from the ground up with a modern design inspired by our top-rated marketing and sales tools, HubSpot CRM provides everything you…

Chargebee

4.2(501 reviews)

Starting at Contact for pricing

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

Chargebee is a cloud based, easy to use billing and invoicing software that helps businesses from different industries charge and get paid online. It offers a flexible billing and invoicing software which allows you to c…

HubSpot CRM vs Chargebee — at a glance

FeatureHubSpot CRMChargebee
Rating4.2 / 54.2 / 5
Reviews10,374501
Starting price$1,780Contact for pricing
Free trial Yes Yes
Free version No No
Best forIndividuals, Freelancers / Consultants, Large EnterprisesFreelancers / Consultants, Large Enterprises, Medium Business
CategoryCRM SoftwareBilling and Invoicing Software
Integrations8+ apps
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud
APIAvailableAvailable
Support modes24/7 (Live rep), Business Hours, Online24/7 (Live rep), Online
CertificationsSOC 2, HIPAA, GDPR, ISO 27001SOC 2
Data residencyUSGlobal

Key differences between HubSpot CRM and Chargebee

  • Pricing: HubSpot CRM starts at $1,780. Chargebee pricing is not publicly listed.
  • Target audience: HubSpot CRM is built for Individuals and Freelancers / Consultants, while Chargebee targets Freelancers / Consultants and Large Enterprises.
  • Deployment: HubSpot CRM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; Chargebee supports SaaS/Web/Cloud.

HubSpot CRM vs Chargebee — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

HubSpot CRM - CRM Software
Talk to an expert
Talk to an expert
Chargebee
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

HubSpot CRM

Best for

Individuals, Freelancers / Consultants, Large Enterprises

Chargebee

Best for

Freelancers / Consultants, Large Enterprises, Medium Business

HubSpot CRM typically suits Individuals and Freelancers / Consultants. Chargebee tends to fit Freelancers / Consultants and Large Enterprises better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

HubSpot CRM is our all-in-one sales, marketing, and customer communication software. Built from the ground up with a modern design inspired by our top-rated marketing and sales tools, ... Read More about HubSpot CRM

Chargebee is a cloud based, easy to use billing and invoicing software that helps businesses from different industries charge and get paid online. It offers a flexible billing and invoicing ... Read More about Chargebee

Entry Level Pricing

  • Starts from $1,780 , Billed Monthly
  • Not Available

Free Trial Availability

Spotsaas Score

What's this? ↗

9.1/10

Not Available

User Ratings

Based on verified Spotsaas reviews

Best Company Size

1-1,000 employees
50–5,000+ employees
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

HubSpot CRM

  • Streamlined Communication: HubSpot CRM allows your team to centralize all customer interactions in one place, ensuring that everyone is on the same page and reducing the chances of miscommunication. You’ll find it easier to collaborate and respond to customer needs promptly.
  • User-Friendly Interface: Designed with simplicity in mind, HubSpot CRM enables users of all technical levels to navigate effortlessly. This means less training time for your staff and more focus on building relationships with clients.
  • Robust Analytics and Reporting: With its powerful analytics tools, you can gain valuable insights into sales performance and customer behavior. This data-driven approach helps you make informed decisions that can lead to increased conversions and revenue growth.

Chargebee

  • Strong integration ecosystem: Chargebee integrates with CRM, accounting, payment gateways, analytics, and support tools. These integrations help synchronize customer, billing, and revenue data, creating connected workflows across sales, finance, and customer success teams.
  • Global billing support: Chargebee enables businesses to operate globally with multi-currency pricing, region-based taxes, and localized invoices. This helps companies expand into new markets while maintaining consistent billing, tax handling, and financial reporting across regions.
  • Automated revenue recognition: The platform automates revenue recognition in line with ASC 606 and IFRS 15 standards. It allocates revenue accurately across billing periods, tracks deferred revenue, and generates audit-ready reports, reducing manual accounting work and compliance risk.
Best fit

Best fit

HubSpot CRM

  • 1-1,000 employees
  • Martech, SaaS, Consulting, Sales Automation, Revtech
  • Sales Managers, Account Executives, Business Development Representatives, CRM Administrators

Chargebee

  • 50–5,000+ employees
  • SaaS, Subscription-Based Businesses, FinTech, EdTech, Media & Streaming, E-commerce, Digital Services, B2B Software
  • Chief Financial Officer, Finance Manager, Revenue Operations Manager, Head of Billing, Subscription Operations Manager, Product Manager, SaaS Founder
Watchouts

Reasons buyers look elsewhere

HubSpot CRM

  • Users might consider alternatives to HubSpot CRM due to budget constraints, as some businesses find it expensive, especially with advanced features.
  • Customization limitations can lead users to seek alternatives that offer more tailored solutions to fit unique business processes.
  • Some users may prefer a simpler interface or fewer features, prompting them to look for more user-friendly and straightforward CRM options.

Chargebee

  • Some businesses prefer alternatives that focus more heavily on specific needs such as lightweight billing, invoicing-only workflows, or highly specialized industry use cases rather than a broad subscription management platform.
  • Teams without dedicated finance or revenue operations staff may find Chargebee’s advanced features harder to manage, leading them to consider tools with more guided or simplified workflows.
  • As transaction volume and revenue grow, Chargebee’s pricing can become a concern for businesses seeking more predictable or lower-cost billing platforms with simpler pricing models.

Software Demo

Demo

No software demo available

Chargebee has not given any software demo yet

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How do HubSpot CRM and Chargebee Compare on Features?

Total Features

38 Features

17 Features

Unique Features

No unique features

No unique features

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Get Quote

Compare HubSpot CRM and Chargebee on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $1,780 , Billed Monthly
      • Not Available

      Pricing Plans

      • Free Tools

        • Free Marketing tools

        • Free Sales tools

        • Free Service tools

        Show more +

      • Starter

        • Marketing Hub Starter

        • Includes 1,000 marketing contacts

        • Sales Hub Starter Includes 2 paid users

        Show more +

      • Professional

        • Includes features of Starter plan, plus

        • Marketing Hub Professional

        • Includes 2,000 marketing contacts

        Show more +

      • Browse all pricing plans
      • Not Available

      Pricing Page

      HubSpot CRM pricing

      Pricing information not available

      Other Details

      Organization Types supported

      • Freelancers
      • Medium Business
      • Small Business
      • Large Enterprises
      • Individuals
      • Freelancers
      • Medium Business
      • Small Business
      • Large Enterprises
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes
      ✓ Yes

      HIPAA

      ✓ Yes
      ✗ No

      GDPR

      ✓ Yes

      ISO 27001

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🇺🇸 US
      🌐 Global

      HubSpot CRM User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      2104

      679

      84

      40

      233

      396

      32

      6

      1

      15

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is positive across 3140 reviews, with strong overall satisfaction.

      What buyers like

      • Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.
      • Comprehensive integration with tools like Google Suite and seamless APIs, improving productivity and tracking.
      • Intuitive and user-friendly interface for contact and task management, even for individuals with limited technical knowledge.

      Common complaints

      • Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.
      • Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.
      • Poor accessibility for individuals with disabilities, leading to exclusion of certain user groups.

      Buyer sentiment

      Buyer sentiment is positive across 450 reviews, with strong overall satisfaction.

      What buyers like

      • User-friendly, intuitive interface that doesn’t require technical expertise.
      • Excellent customer support with quick responses and helpful guidance, including detailed help docs and videos.
      • Streamlines subscription and billing management with automation, saving time and reducing manual errors.

      Common complaints

      • Advanced customizations and workflows, such as one-time billing or unique reporting needs, can be complex and require technical expertise.
      • Limitations in the mobile interface and lack of a dedicated app for full functionality.
      • Pricing structure may appear steep for some users as subscription scales.

      Pros and Cons

      • Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.

      • Comprehensive integration with tools like Google Suite and seamless APIs, improving productivity and tracking.

      • Intuitive and user-friendly interface for contact and task management, even for individuals with limited technical knowledge.

      • Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.

      • Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.

      • User-friendly, intuitive interface that doesn’t require technical expertise.

      • Excellent customer support with quick responses and helpful guidance, including detailed help docs and videos.

      • Streamlines subscription and billing management with automation, saving time and reducing manual errors.

      • Advanced customizations and workflows, such as one-time billing or unique reporting needs, can be complex and require technical expertise.

      • Limitations in the mobile interface and lack of a dedicated app for full functionality.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      Integrations

      Integration with other apps

      No Integration information available.

      List of Customers

      Customers

      Classpass

      Classpass

      Avison Young

      Avison Young

      Crunch Fitness

      Crunch Fitness

      Hubspot

      Hubspot

      Freshworks

      Freshworks

      Invision

      Invision

      Media and Screenshots

      Screenshots

      HubSpot CRM

      13 Screenshots

      No screenshots available.

      Videos

      video-0

      2 Videos

      No videos available.

      Top Alternatives to HubSpot CRM and Chargebee in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, HubSpot CRM or Chargebee?
      HubSpot CRM and Chargebee are closely matched with equal user ratings of 4.2. The right choice depends on your team size, budget, and specific Billing and Invoicing Software needs.
      Do HubSpot CRM and Chargebee offer a free trial?
      Yes, both HubSpot CRM and Chargebee offer a free trial.
      What is the starting price of HubSpot CRM vs Chargebee?
      HubSpot CRM starts at $1,780. Chargebee starts at Contact for pricing.
      What are the top alternatives to HubSpot CRM?
      Top alternatives to HubSpot CRM include Bigin by Zoho CRM, Hubspot Marketing Hub, ClickUp, Zoho CRM, Freshsales.
      What are the top alternatives to Chargebee?
      Top alternatives to Chargebee include billwerk, Subill, Zuora Billing, Billsby, ChimpCharge.

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