9.5
SpotScore
Klaviyo Reviews in July 2026: User Ratings, Pros & Cons
Effortless automation for successful marketing.
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Klaviyo Reviews & Ratings
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Spotsaas Editor’s POV
Klaviyo continues to solidify its position as a powerhouse for email and SMS marketing, especially for eCommerce businesses. With its intuitive interface and robust feature set, even those with minimal tech experience can effectively create sophisticated campaigns and automation flows. Its seamless integrations with platforms like Shopify and BigCommerce simplify ...Read more
Klaviyo pros and cons
Exceptional customer support, consistently praised for responsiveness, patience, and thorough guidance, even for complex issues.
Onboarding is straightforward, including for businesses with limited tech resources.
Interface is accessible to non-technical users.
Email and SMS automation supports personalized workflows and detailed audience segmentation.
Initial learning curve for users transitioning from previous email marketing platforms due to feature richness and platform differences.
Occasionally high-pressure tactics from the sales team during sign-up phases, causing some discomfort.
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Showing 1-10 out of 708
PN
Paul Niewczas
05/19/25
Excellent app that we used for many…
Excellent app that we used for many years now. Free trainings and easy to manage
EG
Erin Greenwood
03/18/25
Danielle M. is the BEST!
Danielle M. was AMAZING! I was really concerned regarding an issue with our most recent email campaign and I reached out to Klaviyo chat support. Danielle M. was incredibly patient, extremely knowledgeable, and made sure to answer every question I had to ensure I was feeling confident by the end of the chat. It truly was one of the BEST chat experiences I have ever had! Agents like Danielle M. are what keep me using Klaviyo. Danielle is an amazing employee! I am truly so impressed with ...
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P
Philip
03/02/25
great support
great support, everything is fine
MD
Max Davis
02/17/25
Thank you Danielle for the help!
Danielle helped me solve all my problems!
SS
Shane Siever
06/13/24
Excellent customer service
Excellent customer service. From the thorough help articles to the easy to contact customer service reps - Klaviyo has really made it seamless to make your marketing efforts easier.
TM
Tory Mpofu
06/10/24
Really great attentive customer…
Really great attentive customer service. Super helpful with any queries you may have.
TS
Teddy Savova
06/06/24
Quick to understand and help
Pete was quick to understand what I needed, and even quicker to help me out. He even recorded a video explaining the task. Thank you!!
SE
Scott Emanuel
06/06/24
Super helpful onboarding
Super helpful onboarding, the go-to for ecommerce ESP's Works seamlessly with Bigcommerce & Shopify - and integrates with all your favourite SaaS
N
Norma
06/06/24
Fast and professional support!
Date of experience: June 06, 2024
F
Ferran
06/05/24
Great
Great, it was very easy to find a solution.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].