NEWJoin 2M+ software buyers|Get Weekly Insights, Trends & Expert PicksSubscribe free →

Hitsteps vs GoSquared vs Bigin by Zoho CRM vs Creatio CRM Comparison

Last updated:

Hitsteps

4.3(40 reviews)

Starting at $4.99 /Month

  • Large Enterprises
  • Medium Business

Hitsteps is widely known for providing the most affordable and easy-to-use professional grade web analytics software. This software provides marketers with a single, consolidated view across their websites and digital pr…

GoSquared

4.5(67 reviews)

Starting at $29 /Month

  • Large Enterprises
  • Medium Business

GoSquared is an analytics and CRM platform for small to medium-sized digital businesses that want real-time visitor tracking, live chat, and customer data consolidated in one tool instead of managing separate subscriptio…

Bigin by Zoho CRM

4.6(243 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to get productive within a day wi…

Creatio CRM

Starting at $40 /user/month

  • Large Enterprises
  • Medium Business

Creatio is an AI-native, no-code CRM and workflow automation platform designed to help organizations manage customer relationships and business processes on a single unified system. It brings together sales, marketing, c…

GoSquared leads on user satisfaction with a 4.5-star rating across 67 reviews.

Sponsored

Consider monday CRM

Comparing Hitsteps, GoSquared, Bigin by Zoho CRM and Creatio CRM? monday CRM is another option worth a look: a visual deal pipeline, Gmail and Outlook email sync and a 14-day free trial.

Hitsteps vs GoSquared vs Bigin by Zoho CRM vs Creatio CRM — at a glance

FeatureHitstepsGoSquaredBigin by Zoho CRMCreatio CRM
Rating4.3 / 54.5 / 54.6 / 5—
Reviews4067243—
Starting price$4.99 /Month$29 /Month$7 /User/Month$40 /user/month
Free trial No No Yes No
Free version No No No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessSmall BusinessLarge Enterprises, Medium Business
CategoryWeb Analytics SoftwareCRM SoftwareCRM SoftwareCRM Software
Integrations———5+ apps
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - MacSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac, Browser Based (Cloud), Mobile - Windows
APIAvailableAvailableAvailableAvailable
Support modesOnlineBusiness Hours, OnlineBusiness Hours, OnlineOnline
CertificationsGDPRGDPR—SOC 2, HIPAA, GDPR, ISO 27001
Data residencyUSGlobalGlobalUnited States, United Kingdom, Australia, European Union

Key differences between Hitsteps and GoSquared

  • Pricing: Hitsteps starts at $4.99 /Month, while GoSquared starts at $29 /Month.
  • User satisfaction: GoSquared scores higher with a 4.5-star average.
  • Deployment: Hitsteps supports SaaS/Web/Cloud; GoSquared supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Mac.

Compare Hitsteps vs GoSquared vs Bigin by Zoho CRM vs Creatio CRM — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Web Analytics Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Hitsteps - Web Analytics Software
Talk to an expert
Talk to an expert
GoSquared - CRM Software
Talk to an expert
Talk to an expert

Free PDF comparison

Download this Hitsteps vs GoSquared vs Bigin by Zoho CRM vs Creatio CRM comparison

Get the full side-by-side as a PDF — these picks plus the top Web Analytics Software tools, with verified ratings, pricing and features.

  • Side-by-side on pricing, features & ratings
  • Plus the category top 10, scored & ranked
  • Emailed to you — no on-screen download

No file downloads on screen — we email it to you. One-click unsubscribe anytime.

Hitsteps, GoSquared, Bigin by Zoho CRM vs Creatio CRM: Biggest differences

Start here before you go deeper into features.

Hitsteps

Affordable, real-time web analytics ideal for medium-sized marketing teams.

Choose if
  • You need instant visitor insights with real-time graphics and alerts.
  • Your team prefers a simple, user-friendly interface with low setup complexity.
  • You want comprehensive, customizable reports without high costs.
Consider alternatives if
  • Your company requires extensive third-party integrations or marketplace apps.
  • You need strong multilingual support for non-English speaking teams.

GoSquared

Best for

Large Enterprises, Medium Business, Small Business

Bigin by Zoho CRM

Best for

Small Business

Creatio CRM

Best for

Large Enterprises, Medium Business

Hitsteps typically suits Large Enterprises and Medium Business. GoSquared tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Hitsteps is widely known for providing the most affordable and easy-to-use professional grade web analytics software. This software provides marketers with a single, consolidated view ... Read More about Hitsteps

GoSquared is an analytics and CRM platform for small to medium-sized digital businesses that want real-time visitor tracking, live chat, and customer data consolidated in one tool instead ... Read More about GoSquared

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to ... Read More about Bigin by Zoho CRM

Creatio is an AI-native, no-code CRM and workflow automation platform designed to help organizations manage customer relationships and business processes on a single unified system. It ... Read More about Creatio CRM

Entry Level Pricing

  • Starts from $4.99
  • Starts from $29
  • Starts from $7 , Billed Yearly
  • Starts from $40 , Billed Yearly

Free Trial Availability

  • No free trial
  • No free trial
  • No free trial

SpotScore

What's this? ↗

8.7/10

8.7/10

9.0/10

Not Available

User Ratings

Based on verified Spotsaas reviews

4.35

(40)

4.52

(67)

Best Company Size

50 to 500 employeesMedium Business
50 to 500 employees
—
50–10,000+ employees
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

Hitsteps

  • Analytics: Hitsteps provides a complete suite of analytics tools that let managers track and understand user behavior on their websites. With real-time data, you can make informed decisions that improve user experience and optimize conversion rates.
  • User-Friendly Interface: Hitsteps is built for simplicity, so people without technical skills can work through its features easily. Your team can focus on insights rather than struggling with complex software.
  • Customizable Reports: Every business has unique needs. Hitsteps lets administrators generate reports built for your organization, so you can highlight the metrics that matter most and share these insights with stakeholders.

GoSquared

  • Real-Time Analytics: GoSquared provides real-time insights into user behavior, letting managers make informed decisions quickly. You can track visitors as they work through your site, identifying trends and improving user experiences on-the-fly.
  • Customer Engagement Tools: With built-in live chat and messaging features, GoSquared lets teams engage with customers directly. This means you can address inquiries instantly, improving customer satisfaction and building stronger relationships.
  • Comprehensive Dashboard: The intuitive dashboard consolidates key metrics in one place, making it easy for administrators to monitor performance at a glance. You’ll appreciate how quickly you can access critical data without sifting through multiple reports.

Creatio CRM

  • Advanced Workflow Automation: Creatio supports end-to-end workflow automation through triggers, rules, approvals, and task orchestration. Repetitive actions such as follow-ups, lead routing, and status updates can run automatically. This reduces manual effort, minimizes errors, and keeps processes following defined standards, improving efficiency across departments.
  • AI-Driven Insights and Analytics: Creatio uses AI-driven analytics to surface trends, predict outcomes, and recommend next actions. Teams can monitor performance, forecast revenue, and identify bottlenecks using real-time dashboards. These insights help decision-makers prioritize tasks, improve planning accuracy, and adjust strategies based on actual operational data rather than assumptions.
  • Scalable for Growing Organizations: Creatio is designed to support growing teams, complex workflows, and increasing data volumes. Organizations can expand usage across departments, regions, and business units without changing platforms. Its modular structure allows teams to add features, integrations, and automation gradually as operational needs become more advanced.
Best fit

Best fit

Hitsteps

  • 50 to 500 employees
  • Martech, Revtech, SaaS, and Consulting
  • Sales Managers, Account Executives, Business Development Representatives, and CRM Administrators

GoSquared

  • 50 to 500 employees
  • Martech, SaaS, eCommerce, Digital Marketing, and Analytics
  • roles such as Marketing Managers, Product Managers, Data Analysts, and Customer Success Managers

Creatio CRM

  • 50–10,000+ employees
  • Banking & Financial Services, Insurance, Telecommunications, Healthcare, Manufacturing, Real Estate, Professional Services, IT Services, Public Sector, Education
  • Sales Manager, CRM Manager, Revenue Operations Manager, Marketing Operations Manager, Customer Service Manager, Business Process Manager, Digital Transformation Lead, CIO
Watchouts

Reasons buyers look elsewhere

Hitsteps

  • Lacks advanced analytics and custom reporting — teams needing deeper data segmentation typically add tools like Google Analytics or Mixpanel
  • Navigation is unintuitive for new users — teams with limited analytics experience report slower onboarding than competitors like Hotjar or Crazy Egg
  • Pricing scales poorly for high-traffic sites — companies tracking 10M+ monthly events often find cheaper alternatives in Plausible or Fathom

GoSquared

  • Users may seek alternatives to GoSquared if they find its pricing model not aligning with their budget, especially for startups or small businesses that require cost-effective analytics solutions without compromising on essential features.
  • Some users might prefer alternatives that offer more advanced features like AI-driven insights or predictive analytics, which can provide deeper data analysis and enhance decision-making processes beyond what GoSquared offers.
  • Businesses looking for seamless integration with other tools or platforms may explore alternatives that provide better compatibility with their existing software ecosystem, ensuring a smoother workflow and data transfer.

Creatio CRM

  • While Creatio has integrations and a marketplace, users who require deep connectivity with certain niche tools or large ecosystems (e.g., extensive third-party apps) may choose alternatives with broader out-of-the-box integrations.
  • Creatio’s pricing and feature tiers are structured for mid-sized to larger businesses. Smaller teams or budget-constrained startups may opt for alternatives offering essential CRM capabilities at lower costs without advanced automation overhead.
  • Though no-code, Creatio’s workflow builder and extensive features can feel overwhelming without training. Teams with limited CRM experience might gravitate toward platforms with more intuitive interfaces or guided onboarding to reduce ramp-up time.

Software Demo

Demo

No software demo available

Hitsteps has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

Need a second opinion?

Get decision help from a software advisor

Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

Spotsaas advisor
Get decision help from a software advisor
  • Independent advice — matched to your business
  • Understand the tradeoffs before you talk to vendors
  • Free 15-min call with a software advisor.

Step 1 of 4

How big is your team?

We tailor recommendations to companies your size.

Trusted by teams at

How do Hitsteps, GoSquared, Bigin by Zoho CRM and Creatio CRM Compare on Features?

Total Features

10 Features

28 Features

10 Features

78 Features

Unique Features

No unique features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare Hitsteps, GoSquared, Bigin by Zoho CRM and Creatio CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

          Starting From

          • $4.99
          • $29
          • $7 , Billed Yearly
          • $40 , Billed Yearly

          Pricing Plans

          • Not Available
          • Not Available
          • Free

            • Single Pipeline

            • 500 Records

            • Instant Workflows (3)

            Show more +

          • Express

            • Includes features of Free plan, plus

            • Team Pipelines (3)

            • 50,000 Records

            Show more +

          • Premier

            • Includes features of Express Edition plan. plus

            • Team Pipelines (5)

            • 100,000 Records

            Show more +

          • Growth

            $40

            /user/month

            • Provide automation to SMB clients

            • No-code user interface designer

            • No-code workflow designers

            Show more +

          • Enterprise

            $75

            /user/month

            • Enable full-scale automation for corporate and enterprise needs

            • No-code user interface designer

            • No-code workflow designers

            Show more +

          • Unlimited

            Custom

            /user/month

            • Access the full platform, all CRM products, and AI with no per-user limits

          Pricing Page

          Hitsteps pricing
          GoSquared pricing
          Bigin by Zoho CRM pricingCreatio CRM pricing

          Hitsteps, GoSquared, Bigin by Zoho CRM vs Creatio CRM: Other Details

          Organization Types supported

          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals

          Platforms Supported

          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)

          Modes of support

          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online

          API Support

          • Available
          • Available
          • Available
          • Available
          Get help choosing
          Get help choosing

          Hitsteps, GoSquared, Bigin by Zoho CRM vs Creatio CRM Security & Compliance

          Certifications, data handling, and security controls for IT and compliance evaluators.

          SOC 2

          —
          —

          HIPAA

          ✗ No
          ✗ No

          GDPR

          ✓ Yes
          ✓ Yes

          ISO 27001

          —
          —

          Data Encryption

          —
          ✓ Yes

          Data Residency

          🇺🇸 US
          🌐 Global

          Hitsteps vs GoSquared vs Bigin by Zoho CRM User Reviews & Rating Comparison

          User Ratings

          No reviews available for the product

          Rating Distribution

          25

          12

          2

          0

          1

          54

          10

          2

          1

          0

          204

          66

          7

          1

          1

          No reviews available for this product

          Spotsaas Editor’s POV generated by AI

          Buyer sentiment

          Overall positive sentiment highlights ease of use and real-time analytics, tempered by concerns over limited advanced features and onboarding challenges.

          What buyers like

          • Ease of use
          • Real-time visitor monitoring
          • Comprehensive analytics

          Common complaints

          • Limited integrations and marketplace options
          • Complexity for new users

          Buyer sentiment

          Buyer sentiment is very strong across 67 reviews, with consistently positive feedback.

          What buyers like

          • Interface is accessible for both new and experienced users to navigate and customize.
          • Real-time analytics and detailed reporting track customer behavior and surface actionable insights.
          • Integrates with WordPress and Zapier, extending compatibility with existing tools.

          Common complaints

          • Mobile app performance is inconsistent and less capable than the desktop version.
          • Feature set is better matched to small and medium businesses than larger enterprises.
          • Pricing rises steeply as businesses scale, especially for advanced or eCommerce plans.

          Buyer sentiment

          Buyer sentiment is very strong across 279 reviews, with consistently positive feedback.

          What buyers like

          • Simple design with a short learning curve — accessible for non-technical users.
          • Pricing targets startups and small businesses with core CRM features at low cost.
          • Pipeline management and workflow automation reduce manual steps in sales processes.

          Common complaints

          • Limited integrations with social media apps and LinkedIn or Facebook ad platforms.
          • Lacks advanced features needed by larger enterprises or complex workflows.
          • Customer support availability is inconsistent, affecting issue resolution during critical moments.

          What buyers like

          • Handles large datasets, complex hierarchies, and multi-department workflows as organizations grow.
          • Supports complex process automation, triggers, and AI-driven insights for more controlled and efficient operations.
          • Combines sales, marketing, service, and operations in one system, reducing tool fragmentation across teams.

          Common complaints

          • Initial implementation often needs careful planning to fully align processes with business requirements.
          • Advanced workflow design and configuration may require time and training for new users.

          Pros and Cons

          • Real-time monitoring of site visitors and traffic sources

          • User-friendly interface accessible to non-technical users

          • Comprehensive analytics with customizable reports

          • Limited marketplace offerings restricting advanced feature expansion

          • Some users find the feature set overwhelming without better onboarding

          • Intuitive and user-friendly interface, making it easy for both beginners and advanced users to navigate and customize.

          • Real-time analytics and detailed reporting, offering actionable insights and helping track customer behavior effectively.

          • Integration with popular platforms like WordPress and Zapier, enhancing its utility and compatibility.

          • Mobile application performance is inconsistent and less effective than the desktop version, needing improvements.

          • Limited scalability for larger enterprises, with features better suited for small to medium-sized businesses.

          • Real-time updates keep teams informed.

          • Integration with email and calendar enhances productivity.

          • User-friendly interface simplifies navigation.

          • Customization options may not meet all needs.

          • New users may find the interface complex.

          • Handles large datasets, complex hierarchies, and multi-department workflows as organizations grow.

          • Supports complex process automation, triggers, and AI-driven insights for more controlled and efficient operations.

          • Combines sales, marketing, service, and operations in one system, reducing tool fragmentation across teams.

          • Initial implementation often needs careful planning to fully align processes with business requirements.

          • Advanced workflow design and configuration may require time and training for new users.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          No reviews available for the product

          No reviews available for the product

          Used Hitsteps, GoSquared, Bigin by Zoho CRM, or Creatio CRM? Tell buyers what actually differs.

          Integrations

          Integration with other apps

          No Integration information available.

          No Integration information available.

          No Integration information available.

          Hitsteps, GoSquared, Bigin by Zoho CRM and Creatio CRM Customers

          Customers

          No Customers information available.

          Contentstudio

          Contentstudio

          Pharmaseal

          Pharmaseal

          Proply

          Proply

          Antech Microsystem Pvt.Ltd

          Antech Microsystem Pvt.Ltd

          Investacc

          Investacc

          Hire

          Hire

          Nasdaq

          Nasdaq

          Colgate-Palmolive

          Colgate-Palmolive

          ENT Credit Union

          ENT Credit Union

          Media and Screenshots

          Screenshots

          Heat map

          3 Screenshots

          People Everyone

          3 Screenshots

          Videos

          No videos available.

          video-0

          3 Videos

          Alternatives to Hitsteps, GoSquared, Bigin by Zoho CRM, Creatio CRM

          Expand your comparison

          Add another option to compare side by side

          Search by product name to compare pricing, fit, and buyer feedback in one view.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

          Frequently asked questions

          Which is better, Hitsteps or GoSquared?
          GoSquared edges out the other on user ratings (4.5 vs 4.3). That said, the best pick depends on your use case, so use the comparison tables above to evaluate each dimension.
          Do Hitsteps and GoSquared offer a free trial?
          Neither Hitsteps nor GoSquared currently lists a free trial.
          What is the starting price of Hitsteps vs GoSquared?
          Hitsteps starts at $4.99 /Month. GoSquared starts at $29 /Month.
          What are the top alternatives to Hitsteps?
          Top alternatives to Hitsteps include SimilarWeb Pro, Matomo, Trackboxx, WebMaxy Analyzer, Mixpanel.
          What are the top alternatives to GoSquared?
          Top alternatives to GoSquared include Bigin by Zoho CRM, Creatio CRM, Zoho CRM Plus, eWay-CRM, Zendesk Sell.