Hitsteps vs GoSquared vs Bigin by Zoho CRM Comparison
Hitsteps
Starting at $4.99 /Month
- Large Enterprises
- Medium Business
Hitsteps is widely known for providing the most affordable and easy-to-use professional grade web analytics software. This software provides marketers with a single, consolidated view across their websites and digital pr…
GoSquared
Starting at $29 /Month
- Large Enterprises
- Medium Business
GoSquared is an analytics and CRM platform for small to medium-sized digital businesses that want real-time visitor tracking, live chat, and customer data consolidated in one tool instead of managing separate subscriptio…
Bigin by Zoho CRM
Starting at $7 /User/Month
- Free Trial
- Small Business
Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to get productive within a day wi…
GoSquared leads on user satisfaction with a 4.5-star rating across 67 reviews.
Hitsteps vs GoSquared vs Bigin by Zoho CRM — at a glance
| Feature | Hitsteps | GoSquared | Bigin by Zoho CRM |
|---|---|---|---|
| Rating | 4.3 / 5 | 4.5 / 5 | 4.6 / 5 |
| Reviews | 40 | 67 | 243 |
| Starting price | $4.99 /Month | $29 /Month | $7 /User/Month |
| Free trial | No | No | Yes |
| Free version | No | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business | Small Business |
| Category | Web Analytics Software | CRM Software | CRM Software |
| Platforms | SaaS/Web/Cloud | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Mac | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | Available | Available | Available |
| Support modes | Online | Business Hours, Online | Business Hours, Online |
| Certifications | GDPR | GDPR | — |
| Data residency | US | Global | Global |
Key differences between Hitsteps and GoSquared
- Pricing: Hitsteps starts at $4.99 /Month, while GoSquared starts at $29 /Month.
- User satisfaction: GoSquared scores higher with a 4.5-star average.
- Deployment: Hitsteps supports SaaS/Web/Cloud; GoSquared supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Mac.
Compare Hitsteps vs GoSquared vs Bigin by Zoho CRM — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Web Analytics Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
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Biggest differences
Start here before you go deeper into features.
Affordable, real-time web analytics ideal for medium-sized marketing teams.
- You need instant visitor insights with real-time graphics and alerts.
- Your team prefers a simple, user-friendly interface with low setup complexity.
- You want comprehensive, customizable reports without high costs.
- Your company requires extensive third-party integrations or marketplace apps.
- You need strong multilingual support for non-English speaking teams.
Large Enterprises, Medium Business, Small Business
Small Business
Hitsteps typically suits Large Enterprises and Medium Business. GoSquared tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | Hitsteps is widely known for providing the most affordable and easy-to-use professional grade web analytics software. This software provides marketers with a single, consolidated view ... Read More about Hitsteps | GoSquared is an analytics and CRM platform for small to medium-sized digital businesses that want real-time visitor tracking, live chat, and customer data consolidated in one tool instead ... Read More about GoSquared | Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to ... Read More about Bigin by Zoho CRM |
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SpotScoreWhat's this? ↗ | 8.7/10 | 8.7/10 | 9.0/10 |
User RatingsBased on verified Spotsaas reviews | |||
Best Company Size | 50 to 500 employeesMedium Business | 50 to 500 employees | — |
Get pricing help | Get pricing help |
Where each option fits best
See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.
Based on buyer reviews and verified product data collected by Spotsaas.
Key strengths
- Analytics: Hitsteps provides a complete suite of analytics tools that let managers track and understand user behavior on their websites. With real-time data, you can make informed decisions that improve user experience and optimize conversion rates.
- User-Friendly Interface: Hitsteps is built for simplicity, so people without technical skills can work through its features easily. Your team can focus on insights rather than struggling with complex software.
- Customizable Reports: Every business has unique needs. Hitsteps lets administrators generate reports built for your organization, so you can highlight the metrics that matter most and share these insights with stakeholders.
- Real-Time Analytics: GoSquared provides real-time insights into user behavior, letting managers make informed decisions quickly. You can track visitors as they work through your site, identifying trends and improving user experiences on-the-fly.
- Customer Engagement Tools: With built-in live chat and messaging features, GoSquared lets teams engage with customers directly. This means you can address inquiries instantly, improving customer satisfaction and building stronger relationships.
- Comprehensive Dashboard: The intuitive dashboard consolidates key metrics in one place, making it easy for administrators to monitor performance at a glance. You’ll appreciate how quickly you can access critical data without sifting through multiple reports.
No key benefits available yet.
Best fit
- 50 to 500 employees
- Martech, Revtech, SaaS, and Consulting
- Sales Managers, Account Executives, Business Development Representatives, and CRM Administrators
- 50 to 500 employees
- Martech, SaaS, eCommerce, Digital Marketing, and Analytics
- roles such as Marketing Managers, Product Managers, Data Analysts, and Customer Success Managers
No best-fit guidance available yet.
Reasons buyers look elsewhere
- Lacks advanced analytics and custom reporting — teams needing deeper data segmentation typically add tools like Google Analytics or Mixpanel
- Navigation is unintuitive for new users — teams with limited analytics experience report slower onboarding than competitors like Hotjar or Crazy Egg
- Pricing scales poorly for high-traffic sites — companies tracking 10M+ monthly events often find cheaper alternatives in Plausible or Fathom
- Users may seek alternatives to GoSquared if they find its pricing model not aligning with their budget, especially for startups or small businesses that require cost-effective analytics solutions without compromising on essential features.
- Some users might prefer alternatives that offer more advanced features like AI-driven insights or predictive analytics, which can provide deeper data analysis and enhance decision-making processes beyond what GoSquared offers.
- Businesses looking for seamless integration with other tools or platforms may explore alternatives that provide better compatibility with their existing software ecosystem, ensuring a smoother workflow and data transfer.
No alternatives guidance available yet.
Software Demo
Demo |  Hitsteps has not given any software demo yet If you're the owner of this profile, add your demo.Contact us |
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How do Hitsteps, GoSquared and Bigin by Zoho CRM Compare on Features?
Total Features | 10 Features | 28 Features | 10 Features |
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Unique Features | No unique features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Hitsteps, GoSquared and Bigin by Zoho CRM on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
HIPAA | ✗ No | ✗ No |
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GDPR | ✓ Yes | ✓ Yes |
Data Encryption | — | ✓ Yes |
Data Residency | 🇺🇸 US | 🌐 Global |
Hitsteps vs GoSquared User Reviews & Rating Comparison
User Ratings | |||
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Rating Distribution | |||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Overall positive sentiment highlights ease of use and real-time analytics, tempered by concerns over limited advanced features and onboarding challenges. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is very strong across 67 reviews, with consistently positive feedback. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is very strong across 279 reviews, with consistently positive feedback. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
List of Customers
Customers | No Customers information available. |  Contentstudio  Pharmaseal  Proply |  Antech Microsystem Pvt.Ltd  Investacc  Hire |
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Media and Screenshots
Screenshots |  3 Screenshots |  3 Screenshots |
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Videos | No videos available. |  3 Videos |
Alternatives
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Hitsteps or GoSquared?
- GoSquared edges out the other on user ratings (4.5 vs 4.3). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Hitsteps and GoSquared offer a free trial?
- Neither Hitsteps nor GoSquared currently lists a free trial.
- What is the starting price of Hitsteps vs GoSquared?
- Hitsteps starts at $4.99 /Month. GoSquared starts at $29 /Month.
- What are the top alternatives to Hitsteps?
- Top alternatives to Hitsteps include SimilarWeb Pro, Google Analytics, Matomo, Visitor Analytics, UserSurge.
- What are the top alternatives to GoSquared?
- Top alternatives to GoSquared include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Thryv.