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Hitsteps vs GoSquared vs Bigin by Zoho CRM Comparison

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Hitsteps

4.4(33 reviews)

Starting at $4.99 /Month

  • Large Enterprises
  • Medium Business

Hitsteps is widely known for providing the most affordable and easy-to-use professional grade web analytics software. This software provides marketers with a single, consolidated view across their websites and digital pr…

GoSquared

4.5(95 reviews)

Starting at $29 /Month

  • Large Enterprises
  • Medium Business

GoSquared is a customer relationship management (CRM) application that helps businesses to understand and grow their online audience. GoSquared in Browser adds real-time visitor monitoring to your website, helping you to…

Bigin by Zoho CRM

4.6(294 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, tasks and more. It can be accessed…

GoSquared leads on user satisfaction with a 4.5-star rating across 95 reviews.

Hitsteps vs GoSquared vs Bigin by Zoho CRM — at a glance

FeatureHitstepsGoSquaredBigin by Zoho CRM
Rating4.4 / 54.5 / 54.6 / 5
Reviews3395294
Starting price$4.99 /Month$29 /Month$7 /User/Month
Free trial No No Yes
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessSmall Business
CategoryWeb Analytics SoftwareCRM SoftwareCRM Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - MacSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailableAvailable
Support modesOnlineBusiness Hours, OnlineBusiness Hours, Online
CertificationsGDPRGDPR
Data residencyUSGlobalGlobal

Key differences between Hitsteps and GoSquared

  • Pricing: Hitsteps starts at $4.99 /Month, while GoSquared starts at $29 /Month.
  • User satisfaction: GoSquared scores higher with a 4.5-star average.
  • Deployment: Hitsteps supports SaaS/Web/Cloud; GoSquared supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Mac.

Compare Hitsteps vs GoSquared vs Bigin by Zoho CRM — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Web Analytics Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Hitsteps - Web Analytics Software
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Talk to an expert
GoSquared - CRM Software
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Talk to an expert

Free PDF comparison

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Biggest differences

Start here before you go deeper into features.

Hitsteps

Affordable, real-time web analytics ideal for medium-sized marketing teams.

Choose if
  • You need instant visitor insights with real-time graphics and alerts.
  • Your team prefers a simple, user-friendly interface with low setup complexity.
  • You want comprehensive, customizable reports without high costs.
Consider alternatives if
  • Your company requires extensive third-party integrations or marketplace apps.
  • You need strong multilingual support for non-English speaking teams.

GoSquared

Best for

Large Enterprises, Medium Business, Small Business

Bigin by Zoho CRM

Best for

Small Business

Hitsteps typically suits Large Enterprises and Medium Business. GoSquared tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Hitsteps is widely known for providing the most affordable and easy-to-use professional grade web analytics software. This software provides marketers with a single, consolidated view ... Read More about Hitsteps

GoSquared is a customer relationship management (CRM) application that helps businesses to understand and grow their online audience. GoSquared in Browser adds real-time visitor monitoring ... Read More about GoSquared

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, ... Read More about Bigin by Zoho CRM

Entry Level Pricing

  • Starts from $4.99
  • Starts from $29
  • Starts from $7 , Billed Yearly

Free Trial Availability

  • No free trial
  • No free trial

Spotsaas Score

What's this? ↗

8.7/10

8.7/10

9.0/10

User Ratings

Based on verified Spotsaas reviews

4.4

(33)

4.5

(95)

4.57

(294)

Best Company Size

50 to 500 employeesMedium Business
50 to 500 employees
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

Hitsteps

  • Comprehensive Analytics: Hitsteps provides a robust suite of analytics tools that empower managers to track and understand user behavior on their websites. By leveraging real-time data, you can make informed decisions that enhance user experience and optimize conversion rates.
  • User-Friendly Interface: Designed with simplicity in mind, Hitsteps ensures that even those without a technical background can navigate its features effortlessly. This means your team can focus on insights rather than struggling with complex software.
  • Customizable Reports: We understand that every business has unique needs. Hitsteps allows administrators to generate tailored reports, making it easy to highlight the metrics that matter most to your organization and share these insights with stakeholders.

GoSquared

  • Real-Time Analytics: GoSquared provides real-time insights into user behavior, allowing managers to make informed decisions quickly. You can track visitors as they navigate your site, identifying trends and optimizing user experiences on-the-fly.
  • Customer Engagement Tools: With built-in live chat and messaging features, GoSquared empowers teams to engage with customers directly. This means you can address inquiries instantly, improving customer satisfaction and building stronger relationships.
  • Comprehensive Dashboard: The intuitive dashboard consolidates key metrics in one place, making it easy for administrators to monitor performance at a glance. You’ll appreciate how quickly you can access critical data without sifting through multiple reports.
Best fit

Best fit

Hitsteps

  • 50 to 500 employees
  • Martech, Revtech, SaaS, and Consulting
  • Sales Managers, Account Executives, Business Development Representatives, and CRM Administrators

GoSquared

  • 50 to 500 employees
  • Martech, SaaS, eCommerce, Digital Marketing, and Analytics
  • roles such as Marketing Managers, Product Managers, Data Analysts, and Customer Success Managers
Watchouts

Reasons buyers look elsewhere

Hitsteps

  • Users may seek alternatives to Hitsteps if they require more advanced analytics features, as some competitors offer deeper insights and more customizable reporting options tailored to specific business needs.
  • Those looking for a more user-friendly interface might consider alternatives, especially if they find Hitsteps’ navigation complex or unintuitive, impacting their overall experience and efficiency.
  • Businesses with budget constraints may explore other options that provide similar functionalities at a lower cost, ensuring they stay within their financial limits while still achieving their tracking goals.

GoSquared

  • Users may seek alternatives to GoSquared if they find its pricing model not aligning with their budget, especially for startups or small businesses that require cost-effective analytics solutions without compromising on essential features.
  • Some users might prefer alternatives that offer more advanced features like AI-driven insights or predictive analytics, which can provide deeper data analysis and enhance decision-making processes beyond what GoSquared offers.
  • Businesses looking for seamless integration with other tools or platforms may explore alternatives that provide better compatibility with their existing software ecosystem, ensuring a smoother workflow and data transfer.

Software Demo

Demo

No software demo available

Hitsteps has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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Step 1 of 4

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How do Hitsteps, GoSquared and Bigin by Zoho CRM Compare on Features?

Total Features

10 Features

28 Features

10 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare Hitsteps, GoSquared and Bigin by Zoho CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $4.99
        • $29
        • $7 , Billed Yearly

        Pricing Plans

        • Not Available
        • Not Available
        • Free

          • Single Pipeline

          • 500 Records

          • Instant Workflows (3)

          Show more +

        • Express

          • Includes features of Free plan, plus

          • Team Pipelines (3)

          • 50,000 Records

          Show more +

        • Premier

          • Includes features of Express Edition plan. plus

          • Team Pipelines (5)

          • 100,000 Records

          Show more +

        Pricing Page

        Hitsteps pricing
        GoSquared pricing
        Bigin by Zoho CRM pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        HIPAA

        ✗ No
        ✗ No

        GDPR

        ✓ Yes
        ✓ Yes

        Data Encryption

        ✓ Yes

        Data Residency

        🇺🇸 US
        🌐 Global

        Hitsteps vs GoSquared User Reviews & Rating Comparison

        User Ratings

        Rating Distribution

        25

        12

        2

        0

        1

        54

        10

        2

        1

        0

        204

        66

        7

        1

        1

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Overall positive sentiment highlights ease of use and real-time analytics, tempered by concerns over limited advanced features and onboarding challenges.

        What buyers like

        • Ease of use
        • Real-time visitor monitoring
        • Comprehensive analytics

        Common complaints

        • Limited integrations and marketplace options
        • Complexity for new users

        Buyer sentiment

        Buyer sentiment is very strong across 67 reviews, with consistently positive feedback.

        What buyers like

        • Intuitive and user-friendly interface, making it easy for both beginners and advanced users to navigate and customize.
        • Real-time analytics and detailed reporting, offering actionable insights and helping track customer behavior effectively.
        • Integration with popular platforms like WordPress and Zapier, enhancing its utility and compatibility.

        Common complaints

        • Mobile application performance is inconsistent and less effective than the desktop version, needing improvements.
        • Limited scalability for larger enterprises, with features better suited for small to medium-sized businesses.
        • Pricing becomes steep as businesses scale, especially for advanced plans or eCommerce features.

        Buyer sentiment

        Buyer sentiment is very strong across 279 reviews, with consistently positive feedback.

        What buyers like

        • Simple, intuitive design with a short learning curve, making it easy to use and implement, even for non-technical users.
        • Affordable pricing tailored for startups and small businesses, offering great value for core CRM functionalities.
        • Effective pipeline management and workflow automation, enabling businesses to streamline sales processes.

        Common complaints

        • Limited integrations with third-party tools (e.g., social media apps, direct LinkedIn or Facebook ad imports), making data syncing challenging.
        • Lack of advanced features and scalability, restricting use for larger enterprises or complex workflows.
        • Inconsistent customer support with restricted availability, affecting issue resolution during critical times.

        Pros and Cons

        • Real-time monitoring of site visitors and traffic sources

        • User-friendly interface accessible to non-technical users

        • Comprehensive analytics with customizable reports

        • Limited marketplace offerings restricting advanced feature expansion

        • Some users find the feature set overwhelming without better onboarding

        • Intuitive and user-friendly interface, making it easy for both beginners and advanced users to navigate and customize.

        • Real-time analytics and detailed reporting, offering actionable insights and helping track customer behavior effectively.

        • Integration with popular platforms like WordPress and Zapier, enhancing its utility and compatibility.

        • Mobile application performance is inconsistent and less effective than the desktop version, needing improvements.

        • Limited scalability for larger enterprises, with features better suited for small to medium-sized businesses.

        • Real-time updates keep teams informed.

        • Integration with email and calendar enhances productivity.

        • User-friendly interface simplifies navigation.

        • Customization options may not meet all needs.

        • New users may find the interface complex.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        List of Customers

        Customers

        No Customers information available.

        Contentstudio

        Contentstudio

        Pharmaseal

        Pharmaseal

        Proply

        Proply

        Antech Microsystem Pvt.Ltd

        Antech Microsystem Pvt.Ltd

        Investacc

        Investacc

        Hire

        Hire

        Media and Screenshots

        Screenshots

        Heat map

        3 Screenshots

        People Everyone

        3 Screenshots

        Videos

        No videos available.

        video-0

        3 Videos

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Hitsteps or GoSquared?
        GoSquared edges out the other on user ratings (4.5 vs 4.4). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Hitsteps and GoSquared offer a free trial?
        Neither Hitsteps nor GoSquared currently lists a free trial.
        What is the starting price of Hitsteps vs GoSquared?
        Hitsteps starts at $4.99 /Month. GoSquared starts at $29 /Month.
        What are the top alternatives to Hitsteps?
        Top alternatives to Hitsteps include SimilarWeb Pro, Google Analytics, Matomo, Visitor Analytics, UserSurge.
        What are the top alternatives to GoSquared?
        Top alternatives to GoSquared include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Thryv.

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