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HelpDesk offers Free Trial, but Issuetrak does not.
HelpDesk is designed for Large Enterprises, Medium Business and Small Business.
Issuetrak is designed for Freelancers, Large Enterprises, Medium Business and Small Business.
Pricing for HelpDesk Starts at $29/User/Month when Billed Yearly whereas for Issuetrak Starts at $69/User/Month.
Some top alternatives to HelpDesk includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, SupportBee, Teamwork Desk, SysAid, Jitbit Helpdesk, Snappy, Helpspot, ReadyDesk, HelpdeskEddy, Help Desk Premier, Support.cc by 500apps and BoldDesk.
Some top alternatives to Issuetrak includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, ManageEngine ServiceDesk Plus, Jira Service Desk, Freshdesk, Teamwork Desk, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, ReadyDesk, Sitehelpdesk, HESK, Support.cc by 500apps and BoldDesk.