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Compare HelpCrunch vs tawk.to vs ZoomInfo Chat

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tawk.to - Live Chat Software
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Overview

Description

Introducing HelpCrunch, an intelligent platform designed for efficient customer communication. With its modern live chat and in-app messenger, it offers a rich toolbox of tools to convert ... Read More

tawk.to, a free and user-friendly communication tool, allows businesses to engage with customers through chats and messages. It enables monitoring and responding to customer inquiries and ... Read More

Entry Level Pricing
  • Starts from $12 , Billed Yearly
  • Not Available
Free Trial Availability
  • Free Trial available
  • No free trial
Spotsaas Score

9.2/10

9.7/10

User Ratings
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Software Demo

Demo

Features

Total Features

21 Features

9 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $12 , Billed Yearly
          • Not Available
          Pricing Plans
          • Standard (Live chat)

            • 1 chat widget

            • 3 chat auto messages

            • 3 popups

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          • Premium(Live chat)

            • 5 chat widgets

            • Unlimited chat auto messages

            • Unlimited popups

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          • Enterprise(Live Chat)

            • Includes features of Premium plan, plus

            • 5+ chat widgets

            • 20+ team members

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          • Browse all pricing plans
          • Not Available
          Pricing Pagehelpcrunch pricing

          Pricing information not available

          Other Details

          Organization Types supported
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          210

          Very Good

          22

          Good

          2

          Poor

          1

          Terible

          8

          Excellent

          176

          Very Good

          48

          Good

          6

          Poor

          8

          Terible

          36

          Expert's Review generated by AI

          HelpCrunch has been receiving positive feedback over the past year, mainly highlighting its functionality and ease of use. Users appreciate the platform's all-in-one capabilities, combining ...Read more

          Tawk.to has garnered mixed reviews over the past year, showcasing a diverse range of experiences. Despite some criticisms, there are notable strengths to highlight. Users appreciate the ...Read more

          Pros and Cons
          • Offers a wide range of functionality for organizing chats with customers, including AI integration and internal system integration.

          • Saves time by consolidating multiple tools into one with great functionality.

          • Clean and intuitive tool that works out of the box.

          • Affordable pricing with all the necessary features.

          • Occasional issues with basic features breaking, requiring time to fix.

          • Support responsiveness can vary, leading to frustrations with critical functionality failures.

          • User-friendly and cost-effective, offering easy setup and customization options.

          • Provides real-time engagement with customers, valuable insights, and automation features.

          • Integrates well with multiple websites, allowing seamless communication and quick responses.

          • Offers a robust free plan with an automation bot and 24/7 support team-like functionality.

          • Inconsistent customer support and difficulty in obtaining refunds, especially after canceling services.

          • Some crashing issues reported in the Android app, while the PC version works well.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          No Integration information available.

          No Integration information available.

          Customers

          Customers
          ESB

          ESB

          Halebop

          Halebop

          Seranking

          Seranking

          No Customers information available.

          Media and Screenshots

          Screenshots

          No screenshots available.

          Dashboard

          4 Screenshots

          Videos
          video-0

          3 Videos

          video-0

          4 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          HelpCrunch offers Free Trial, but tawk.to does not.

          HelpCrunch is designed for Large Enterprises, Medium Business and Small Business.

          tawk.to is designed for Large Enterprises, Medium Business and Small Business.

          The starting price of HelpCrunch begins at $12/User/Month when Billed Yearly, while pricing details for tawk.to are unavailable.

          Some top alternatives to HelpCrunch includes ZoomInfo Chat, ClickDesk, LiveAgent, LiveChat, DeskMoz, Zendesk Chat, Intercom, LiveHelpNow, Comm100 Live Chat, HelpOnClick and Smartchat.

          Some top alternatives to tawk.to includes ZoomInfo Chat, LiveAgent, LiveChat, Tidio Chat, Crisp, MyLiveChat, Zendesk Chat, Intercom, Smartchat, JivoChat and Let's Connect.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].