Compare HelpCrunch vs SnapEngage vs ZoomInfo Chat

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	HelpCrunch (243) Get Quote Get Quote	SnapEngage (138) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Introducing HelpCrunch, an intelligent platform designed for efficient customer communication. With its modern live chat and in-app messenger, it offers a rich toolbox of tools to convert ... Read More	SnapEngage is an advanced chat monitoring platform ideal for streamlining customer engagement and boosting sales through live chat. With its customizable workflows, it effortlessly captures ... Read More
Entry Level Pricing	Starts from $12 , Billed Yearly	Starts from $16
Free Trial Availability	Free Trial available	Free Trial available
Spotsaas Score	9.2/10	9.3/10
User Ratings	4.5 (194)	4.5 (156)
	Get Quote	Get Quote

Software Demo

Demo

Features

Total Features	21 Features	9 Features
Unique Features
	Get Quote	Get Quote

Pricing

Pricing Option
Starting From	$12 , Billed Yearly	$16
Pricing Plans	Standard (Live chat) Get Started 1 chat widget 3 chat auto messages 3 popups Show more + Premium(Live chat) Get Started 5 chat widgets Unlimited chat auto messages Unlimited popups Show more + Enterprise(Live Chat) Get Started Includes features of Premium plan, plus 5+ chat widgets 20+ team members Show more + Browse all pricing plans	Not Available
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Medium Business Large Enterprises Small Business Freelancers Individuals	Medium Business Large Enterprises Small Business Freelancers Individuals
Platforms Supported	Mobile - Android Installed - Windows Installed - Mac Mobile - iOS Browser Based (Cloud) Mobile - Windows Browser Based (Cloud)	Mobile - Android Installed - Windows Installed - Mac Mobile - iOS Browser Based (Cloud) Mobile - Windows Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.5 (based on 194 reviews)	4.5 (based on 156 reviews)
Rating Distribution	Excellent 210 Very Good 22 Good 2 Poor 1 Terible 8	Excellent 90 Very Good 36 Good 11 Poor 0 Terible 1
Expert's Review generated by AI	HelpCrunch has been receiving positive feedback over the past year, mainly highlighting its functionality and ease of use. Users appreciate the platform's all-in-one capabilities, combining ...Read more	SnapEngage stands out as a versatile and user-friendly live chat tool, highly praised for its proactive chat features that facilitate better customer engagement and increased revenue. The ease of ...Read more
Pros and Cons	Offers a wide range of functionality for organizing chats with customers, including AI integration and internal system integration. Saves time by consolidating multiple tools into one with great functionality. Clean and intuitive tool that works out of the box. Affordable pricing with all the necessary features. Occasional issues with basic features breaking, requiring time to fix. Support responsiveness can vary, leading to frustrations with critical functionality failures.	Easy to use with proactive chat for engaging customers and boosting revenue. Comprehensive reports provide insights on visitor behavior and easy integration with Salesforce. Customizable features for forms and pages, aiding communication with customers. Efficient customer support team and useful stats summary for monitoring performance. Issues with system integrations and outdated design can affect user experience. Limits on chat disconnect time can be restrictive for ongoing conversations.
Positive Reviews	No reviews available for the product	No reviews available for the product
Negative Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	WordPress 4.1 (25641 reviews) Wix 3.2 (13774 reviews) Squarespace 4.5 (3521 reviews)	No Integration information available.

Customers

Customers	ESB Halebop Seranking	SnapEngage_customers_0 SnapEngage_customers_1 SnapEngage_customers_2

Media and Screenshots

Screenshots	No screenshots available.	3 Screenshots
Videos	3 Videos	3 Videos

Alternatives

Alternatives	ZoomInfo Chat ClickDesk 4 LiveAgent 4.7	ZoomInfo Chat LiveChat 4.4 Crisp 4.3

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both HelpCrunch and SnapEngage offer a Free Trial.

HelpCrunch is designed for Large Enterprises, Medium Business and Small Business.

SnapEngage is designed for Large Enterprises, Medium Business and Small Business.

Pricing for HelpCrunch Starts at $12/User/Month when Billed Yearly whereas for SnapEngage Starts at $16/User/Month.

Some top alternatives to HelpCrunch includes ZoomInfo Chat, ClickDesk, LiveAgent, LiveChat, DeskMoz, Zendesk Chat, Intercom, LiveHelpNow, Comm100 Live Chat, HelpOnClick and Smartchat.

Some top alternatives to SnapEngage includes ZoomInfo Chat, LiveChat, Crisp, LiveEngage, Zendesk Chat, Zoho SalesIQ, Smartchat, ChatFlow247, Freshchat, Let's Connect and Tiledesk.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare HelpCrunch vs SnapEngage vs ZoomInfo Chat

HelpCrunch

SnapEngage

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure