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Compare HelpCrunch vs eGain Chat vs ZoomInfo Chat

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

HelpCrunch - Live Chat Software

HelpCrunch

(243)
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eGain Chat - Live Chat Software

eGain Chat

(15)
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Overview
Affiliate Disclosure

Description

Introducing HelpCrunch, an intelligent platform designed for efficient customer communication. With its modern live chat and in-app messenger, it offers a rich toolbox of tools to convert ... Read More

Introducing eGain Chat, the ultimate customer engagement automation platform. For more than 10 years, eGain has been the top provider of cloud-based customer engagement hub software. With ... Read More

Entry Level Pricing
  • Starts from $12 , Billed Yearly
  • Not Available
Free Trial Availability
  • Free Trial available
  • No free trial
Spotsaas Score

9.2/10

8.7/10

User Ratings

4.5

(194)

2

(7)
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Software Demo

Demo

Features

Total Features

21 Features

9 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $12 , Billed Yearly
          • Not Available
          Pricing Plans

          • Standard (Live chat)

            Get Started

            • 1 chat widget

            • 3 chat auto messages

            • 3 popups

            Show more +

          • Premium(Live chat)

            Get Started

            • 5 chat widgets

            • Unlimited chat auto messages

            • Unlimited popups

            Show more +

          • Enterprise(Live Chat)

            Get Started

            • Includes features of Premium plan, plus

            • 5+ chat widgets

            • 20+ team members

            Show more +

            • Browse all pricing plans
          • Not Available
          Pricing Pagehelpcrunch pricing

          Pricing information not available

          View detailed pricing
          View detailed pricing

          Other Details

          Organization Types supported
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
          Get Quote
          Get Quote

          User Reviews

          User Ratings

          4.5

          (based on 194 reviews)

          2

          (based on 7 reviews)
          Rating Distribution

          Excellent

          210

          Very Good

          22

          Good

          2

          Poor

          1

          Terible

          8

          Excellent

          6

          Very Good

          3

          Good

          0

          Poor

          0

          Terible

          6

          Expert's Review generated by AI

          HelpCrunch has been receiving positive feedback over the past year, mainly highlighting its functionality and ease of use. Users appreciate the platform's all-in-one capabilities, combining ...Read more

          No Expert ai Review available for the product

          Pros and Cons

          • Offers a wide range of functionality for organizing chats with customers, including AI integration and internal system integration.

          • Saves time by consolidating multiple tools into one with great functionality.

          • Clean and intuitive tool that works out of the box.

          • Affordable pricing with all the necessary features.

          • Occasional issues with basic features breaking, requiring time to fix.

          • Support responsiveness can vary, leading to frustrations with critical functionality failures.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          Read reviews
          Read reviews

          Integrations

          Integration with other apps

          No Integration information available.

          No Integration information available.

          Customers

          Customers
          ESB

          ESB

          Halebop

          Halebop

          Seranking

          Seranking

          No Customers information available.

          Media and Screenshots

          Screenshots

          No screenshots available.

          No screenshots available.

          Videos
          video-0

          3 Videos

          video-0

          2 Videos

          Alternatives

          Alternatives
          ZoomInfo Chat - Live Chat Software
          ZoomInfo Chat
          ClickDesk - Live Chat Software
          ClickDesk

          4

          LiveAgent - Help Desk Software
          LiveAgent

          4.7

          ZoomInfo Chat - Live Chat Software
          ZoomInfo Chat
          LiveAgent - Help Desk Software
          LiveAgent

          4.7

          eGain Mail - Help Desk Software
          eGain Mail

          3.7

          Add to Compare

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          HelpCrunch offers Free Trial, but eGain Chat does not.

          HelpCrunch is designed for Large Enterprises, Medium Business and Small Business.

          eGain Chat is designed for Large Enterprises, Medium Business and Small Business.

          The starting price of HelpCrunch begins at $12/User/Month when Billed Yearly, while pricing details for eGain Chat are unavailable.

          Some top alternatives to HelpCrunch includes ZoomInfo Chat, ClickDesk, LiveAgent, LiveChat, DeskMoz, Zendesk Chat, Intercom, LiveHelpNow, Comm100 Live Chat, HelpOnClick and Smartchat.

          Some top alternatives to eGain Chat includes ZoomInfo Chat, LiveAgent, eGain Mail, Crisp, LiveEngage, Zendesk Chat, SnapEngage, Smartchat, ChatGen, ChatFlow247 and RingCentral Engage Digital.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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          9931 Corporate Campus Dr
          Louisville, Kentucky 40223, USA

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          9931 Corporate Campus Dr
          Louisville, Kentucky 40223, USA