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HappyFox Chat vs LiveHelpNow vs ZoomInfo Chat Comparison

Last updated:

HappyFox Chat

4.3(82 reviews)

Starting at $29 /Month

  • Free Trial
  • Medium Business
  • Small Business

Introducing HappyFox Chat - the ultimate live chat software for enhancing lead generation. With its powerful features, this tool allows you to initiate customer conversations and address complaints in a more efficient an…

LiveHelpNow

4.2(158 reviews)

Starting at $9 /Month

  • Free Trial
  • Medium Business
  • Small Business

LiveHelpNow is an exceptional customer service management software that elevates the support experience for both teams and individual customers. It enables flawless communication through chat, SMS, tickets, and FAQs, whi…

ZoomInfo Chat

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. With personalized AI-driven exp…

HappyFox Chat leads on user satisfaction with a 4.3-star rating across 82 reviews.

HappyFox Chat vs LiveHelpNow vs ZoomInfo Chat — at a glance

FeatureHappyFox ChatLiveHelpNowZoomInfo Chat
Rating4.3 / 54.2 / 5—
Reviews82158—
Starting price$29 /Month$9 /MonthContact for pricing
Free trial Yes Yes No
Free version No No No
Best forMedium Business, Small BusinessMedium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryLive Chat SoftwareLive Chat SoftwareLive Chat Software
Integrations——1+ apps
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud
APIAvailableAvailableAvailable
Support modes24/7 (Live rep), Online24/7 (Live rep), OnlineBusiness Hours, Online
CertificationsSOC 2GDPRSOC 2
Data residencyUSUSUS

Key differences between HappyFox Chat and LiveHelpNow

  • Pricing: HappyFox Chat starts at $29 /Month, while LiveHelpNow starts at $9 /Month.
  • User satisfaction: HappyFox Chat scores higher with a 4.3-star average.
  • Deployment: HappyFox Chat supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; LiveHelpNow supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.

Compare HappyFox Chat vs LiveHelpNow vs ZoomInfo Chat — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Live Chat Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

HappyFox Chat - Live Chat Software
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LiveHelpNow - Live Chat Software
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Talk to an expert

Free PDF comparison

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HappyFox Chat, LiveHelpNow vs ZoomInfo Chat: Biggest differences

Start here before you go deeper into features.

HappyFox Chat

Best for

Medium Business, Small Business

LiveHelpNow

Best for SMBs needing easy omnichannel customer support and ticketing.

Choose if
  • You run a small to mid-sized business (10-500 employees) in e-commerce, SaaS, or healthcare support.
  • You want a user-friendly, flexible platform with chat, SMS, email, and social media integration.
  • You value AI-powered chatbots and intelligent ticket routing for efficient issue resolution.
Consider alternatives if
  • Your organization requires extensive customization beyond medium complexity capabilities.
  • You depend heavily on a wide variety of third-party app integrations and marketplace apps.

ZoomInfo Chat

Best for

Large Enterprises, Medium Business, Small Business

HappyFox Chat typically suits Medium Business and Small Business. LiveHelpNow tends to fit Medium Business and Small Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Introducing HappyFox Chat - the ultimate live chat software for enhancing lead generation. With its powerful features, this tool allows you to initiate customer conversations and address ... Read More about HappyFox Chat

LiveHelpNow is an exceptional customer service management software that elevates the support experience for both teams and individual customers. It enables flawless communication through ... Read More about LiveHelpNow

Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. ... Read More about ZoomInfo Chat

Entry Level Pricing

  • Starts from $29
  • Starts from $9
  • Not Available

Free Trial Availability

  • Free Trial available
  • Free Trial available
  • No free trial

SpotScore

What's this? ↗

8.8/10

9.3/10

8.2/10

User Ratings

Based on verified Spotsaas reviews

4.34

(82)

4.21

(158)

Best Company Size

—
10-50 employees51-500 employees
—
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

LiveHelpNow

  • Omnichannel Communication: LiveHelpNow supports multiple communication channels, including live chat, SMS, email, and social media, allowing businesses to engage with customers through their preferred platforms.
  • Automation Features: The platform offers AI chatbots and intelligent routing to handle common inquiries and direct tickets to the appropriate departments, improving efficiency and response times.
  • Comprehensive Reporting and Analytics: LiveHelpNow provides detailed reporting and analytics tools to track performance metrics, identify trends, and make data-driven decisions to improve customer service operations.
Best fit

Best fit

LiveHelpNow

  • 10 – 500 employees
  • E-commerce, SaaS, Retail, Education, Healthcare, Financial Services
  • Customer Support Manager, IT Help Desk Administrator, Operations Coordinator, Sales Support Specialist, Marketing Automation Specialist
Watchouts

Reasons buyers look elsewhere

LiveHelpNow

  • While LiveHelpNow offers basic AI chatbots and intelligent routing, it may lack more advanced automation features such as AI-driven ticket categorization or predictive analytics found in other platforms.
  • Some users have reported that the platform's customization options are limited, making it challenging to fully align the interface and workflows with specific business needs.
  • Although LiveHelpNow integrates with various CRMs and third-party applications, some users have experienced difficulties in establishing seamless connections, potentially hindering workflow efficiency.

Software Demo

Demo

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  • Independent advice — matched to your business
  • Understand the tradeoffs before you talk to vendors
  • Free 15-min call with a software advisor.

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How do HappyFox Chat, LiveHelpNow and ZoomInfo Chat Compare on Features?

Total Features

7 Features

25 Features

7 Features

Unique Features

No unique features

No unique features

No unique features

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Get Quote

Compare HappyFox Chat, LiveHelpNow and ZoomInfo Chat on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $29
        • $9
        • Not Available

        Pricing Plans

        • Not Available
        • Not Available
        • Not Available

        Pricing Page

        HappyFox Chat pricing
        LiveHelpNow pricing
        ZoomInfo Chat pricing

        HappyFox Chat, LiveHelpNow vs ZoomInfo Chat: Other Details

        Organization Types supported

        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        HappyFox Chat, LiveHelpNow vs ZoomInfo Chat Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes
        —

        HIPAA

        ✗ No
        —

        GDPR

        —
        ✓ Yes

        Data Encryption

        —
        ✓ Yes

        Data Residency

        🇺🇸 US
        🇺🇸 US

        HappyFox Chat vs LiveHelpNow User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        Rating Distribution

        69

        29

        2

        1

        1

        97

        53

        13

        2

        3

        No reviews available for this product

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Buyer sentiment is positive across 102 reviews, with strong overall satisfaction.

        What buyers like

        • Lead generation enhancement
        • Integration with business apps
        • Multi-device compatibility

        Common complaints

        • Limited customization options
        • Analytics features could be better
        • Pricing may be high for small businesses

        Buyer sentiment

        Users generally praise LiveHelpNow for its excellent customer support and ease of use, while noting some limitations in customization and integrations.

        What buyers like

        • Customer support quality
        • Ease of use
        • Omnichannel communication

        Common complaints

        • Limited customization
        • Lack of marketplace variety

        What buyers like

        • AI-driven experiences
        • Seamless prospect routing
        • Instant alerts

        Common complaints

        • May require technical setup
        • Limited offline capabilities
        • Not ideal for small teams

        Pros and Cons

        • Enhances lead generation through proactive chat

        • Integrates seamlessly with various business apps

        • Compatible with multiple devices for flexibility

        • Customization options may be limited

        • Analytics features could be more comprehensive

        • Outstanding customer service with quick issue resolution

        • User-friendly and easy to navigate interface

        • Omnichannel communication including chat, SMS, email, and social media

        • Limited customization options restricting advanced use cases

        • Marketplace lacks variety in additional apps and connectors

        • AI capabilities provide personalized interactions with leads.

        • Efficient routing of prospects accelerates sales processes.

        • May require a learning curve for setup.

        • Not suitable for teams with limited resources.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Used HappyFox Chat, LiveHelpNow, or ZoomInfo Chat? Tell buyers what actually differs.

        Integrations

        Integration with other apps

        No Integration information available.

        No Integration information available.

        HappyFox Chat, LiveHelpNow and ZoomInfo Chat Customers

        Customers

        HappyFox Chat_customers_0

        HappyFox Chat_customers_0

        HappyFox Chat_customers_1

        HappyFox Chat_customers_1

        HappyFox Chat_customers_2

        HappyFox Chat_customers_2

        LiveHelpNow_customers_0

        LiveHelpNow_customers_0

        LiveHelpNow_customers_1

        LiveHelpNow_customers_1

        LiveHelpNow_customers_2

        LiveHelpNow_customers_2

        No Customers information available.

        Media and Screenshots

        Screenshots

        No screenshots available.

        No screenshots available.

        Videos

        video-0

        3 Videos

        video-0

        4 Videos

        Alternatives to HappyFox Chat, LiveHelpNow, ZoomInfo Chat

        Expand your comparison

        Add another option to compare side by side

        Search by product name to compare pricing, fit, and buyer feedback in one view.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, HappyFox Chat or LiveHelpNow?
        HappyFox Chat edges out the other on user ratings (4.3 vs 4.2). That said, the best pick depends on your use case, so use the comparison tables above to evaluate each dimension.
        Do HappyFox Chat and LiveHelpNow offer a free trial?
        Yes, both HappyFox Chat and LiveHelpNow offer a free trial.
        What is the starting price of HappyFox Chat vs LiveHelpNow?
        HappyFox Chat starts at $29 /Month. LiveHelpNow starts at $9 /Month.
        What are the top alternatives to HappyFox Chat?
        Top alternatives to HappyFox Chat include ZoomInfo Chat, Smartsupp, Subiz, SnapEngage, Respond.io.
        What are the top alternatives to LiveHelpNow?
        Top alternatives to LiveHelpNow include ZoomInfo Chat, Helpshift, HelpOnClick, HelpCrunch, Talkative.