Spot Score

Detailed Review of Freshworks 360 - CRM Software Software 2025

Revolutionize your customer engagement with Freshworks 360.

Save to Favourites

Add to compare

Freshworks 360 offers custom pricing plan

Request a Quote

Overview

Features

Pricing

Alternatives

Media

Customers

Support

FAQs

What is Freshworks 360?

Affiliate Disclosure

Freshworks is a real-time customer engagement platform that provides customers 360° product experience to answer their queries faster by integrating multiple channels like voice, email, social and others. The platform allows companies to provide personalized products experience using a fine-grain actionable analytics and guided workflows.

Pricing

Freshworks 360 offers custom pricing plan

Customer Type

Large Enterprises
Medium Business
Small Business

Platform Type

SaaS/Web/Cloud

Freshworks 360 software demo

Do you work for Freshworks 360? Take Control of this page. Click here

Freshworks 360 was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.

What are the features of Freshworks 360?

Show Feature Explanation

Features Score:

Contact Management

Customer Support

Marketing Automation

What is the pricing of Freshworks 360?

Visit website

Free Trial

Not available

Freshworks 360 Pricing

Freshworks 360 offers custom pricing plan

Pricing Model

Paid Plans (Quotation Based )

Visit website

Pricing Plans

Freshworks 360

Analytics
Neo Admin Center
Collaboration
Events and notifications
Unified Customer Record

Explore in-depth pricing

Top Alternatives to Freshworks 360 in 2025

Best CRM

Salesforce Sales Cloud

Streamline Sales and Build ...

8.6

Very Good

Visit website Compare Freshworks 360 vs Salesforce Sales Cloud

Best for SMBs

monday sales CRM by monday.com

Streamline sales and delight ...

8.3

Visit website Compare Freshworks 360 vs monday sales CRM by monday.com

Recommended

Thryv

Boost sales and build relationships ...

9.3

Very Good

Visit website Compare Freshworks 360 vs Thryv

Recommended

Zoho CRM

Powering Growth, One Lead at a Time

9.8

Very Good

Visit website Compare Freshworks 360 vs Zoho CRM

ClickUp

Effortlessly streamline your ...

9.8

Very Good

Compare Freshworks 360 vs ClickUp

Freshsales

Streamline your sales process with ...

9.3

Excellent

Compare Freshworks 360 vs Freshsales

Salesforce

Transform your business with ...

9.8

Very Good

Compare Freshworks 360 vs Salesforce

Microsoft Dynamics 365 for Sales

Streamline your sales for success.

9.0

Very Good

Compare Freshworks 360 vs Microsoft Dynamics 365 for Sales

Team365

Effortlessly manage your team, ...

8.5

Very Good

Compare Freshworks 360 vs Team365

Nutshell

Your ultimate solution for customer ...

9.3

Very Good

Compare Freshworks 360 vs Nutshell

Keap

Streamline your customer ...

9.6

Very Good

Compare Freshworks 360 vs Keap

SalesCRM

Boost sales and streamline ...

8.0

Very Good

Compare Freshworks 360 vs SalesCRM

SimpleCRM

Streamline your business with ease.

8.2

Excellent

Compare Freshworks 360 vs SimpleCRM

Simply CRM

Transforming customer connections, ...

8.6

Excellent

Compare Freshworks 360 vs Simply CRM

CRM.me

Streamline your customer ...

7.9

Compare Freshworks 360 vs CRM.me

OmniOMS Customer Communication Management Suite

Engage. Delight. Convert.

7.7

Compare Freshworks 360 vs OmniOMS Customer Communication Management Suite

View all Freshworks 360 alternatives

Freshworks 360 Customers

Grabyo

GetYourGuide

Honda

Henkel

Freshworks 360 Support Options

Contact

+1 650 513 0514

Customer Service

Business Hours

Online

Location

San Mateo, California

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Freshworks 360 is a CRM Software. Freshworks 360 offers Customer Support, Marketing Automation and many more functionalities.

Some top alternatives to Freshworks 360 includes Salesforce Sales Cloud, monday sales CRM by monday.com, Thryv, Zoho CRM and OmniOMS Customer Communication Management Suite.

No, Freshworks 360 doesn't provide API.

No, Freshworks 360 doesn't provide mobile app.

Freshworks 360 is located in San Mateo, California

Freshworks 360 offers Quotation Based pricing model

We don't have information regarding integrations of the Freshworks 360 as of now.

The starting price is not disclosed by Freshworks 360. You can visit Freshworks 360 pricing page to get the latest pricing.

This software is researched and edited by

Rajat Gupta

Rajat Gupta is the founder of Spotsaas, where he reviews and compares software tools that help businesses work smarter. Over the past two years, he has analyzed thousands of products across CRM, HR, AI, and finance — combining real-world research with a strong foundation in commerce and the CFA program. He's especially curious about AI, automation, and the future of work tech. Outside of SpotSaaS, you'll find him on a badminton court or tracking the stock market.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].