NEWJoin 1M+ SaaS Professionals|Get Weekly Insights, Trends & Expert PicksSubscribe Free →

Spotsaas logo

Freshsales vs NetHunt CRM vs Bigin by Zoho CRM Comparison

Last updated:

Freshsales

4.6(1,395 reviews)

Starting at $9 /user/month

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

Freshsales is a complete Sales & CRM solution that will help you make your sales team much more productive by getting rid of their chronic information overload and improve hiring with an easy online application. The USP…

NetHunt CRM

4.6(245 reviews)

Starting at $24 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

NetHunt CRM is a customer relationship management software for small businesses and enterprise level sales organizations. NetHunt CRM has built in features to manage opportunities, leads, and customers. The software is e…

Bigin by Zoho CRM

4.3(119 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, tasks and more. It can be accessed…

SpotSaaS Analysis

FreshsalesNetHunt CRMBigin by Zoho CRM

The core difference between Freshsales and NetHunt CRM lies in Freshsales' focus on automation and user-friendliness for mid-sized teams, while NetHunt CRM excels in customization and integration specifically for Gmail-centric teams. Freshsales is ideal for sales teams in the 11-500 employee range, whereas NetHunt CRM is best suited for small to medium businesses that heavily utilize Gmail.

- Best for mid-sized sales teams - Strong automation features - User-friendly interface - Integrated communication tools - Suitable for various industries - Price: $9

- Best for Gmail-centric sales teams - Highly customizable workflows - Seamless integration with Google Workspace - Ideal for small to medium businesses - Focus on ease of use - Price: $24

Freshsales vs NetHunt CRM vs Bigin by Zoho CRM — at a glance

FeatureFreshsalesNetHunt CRMBigin by Zoho CRM
Rating4.6 / 54.6 / 54.3 / 5
Reviews1,395245119
Starting price$9 /user/month$24 /User/Month$7 /User/Month
Free trial Yes Yes Yes
Free version No No No
Best forFreelancers / Consultants, Large Enterprises, Medium BusinessLarge Enterprises, Medium Business, Small BusinessSmall Business
CategoryCRM SoftwareCRM SoftwareCRM Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailableAvailable
Support modes24/7 (Live rep), Business HoursBusiness Hours, OnlineBusiness Hours, Online
CertificationsSOC 2, GDPRGDPR
Data residencyGlobalGlobalGlobal

Key differences between Freshsales and NetHunt CRM

  • Pricing: Freshsales starts at $9 /user/month, while NetHunt CRM starts at $24 /User/Month.
  • Target audience: Freshsales is built for Freelancers / Consultants and Large Enterprises, while NetHunt CRM targets Large Enterprises and Medium Business.
  • Deployment: Freshsales supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; NetHunt CRM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Compare Freshsales vs NetHunt CRM vs Bigin by Zoho CRM — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Freshsales - CRM Software
Talk to an expert
Talk to an expert
NetHunt CRM - CRM Software
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

Freshsales

Best for mid-sized sales teams needing intuitive CRM with strong automation.

Choose if
  • You want a user-friendly CRM that requires minimal technical expertise.
  • Your sales team benefits from integrated communication tools like email and calls.
  • You need intelligent lead scoring to prioritize high-potential prospects efficiently.
Consider alternatives if
  • Your company requires advanced web form automation capabilities.
  • You depend heavily on highly customizable, graphical reporting features.

NetHunt CRM

Best CRM for Gmail-centric sales teams needing easy customization.

Choose if
  • You want seamless, native integration with Gmail and Google Workspace.
  • Your sales or marketing team needs a highly customizable CRM workflow.
  • You prefer an intuitive, wizard-driven interface requiring minimal training.
Consider alternatives if
  • Your organization requires advanced reporting and analytics capabilities.
  • You need extensive third-party integrations beyond the Google ecosystem.

Bigin by Zoho CRM

Best for

Small Business

Freshsales: Best for mid-sized sales teams needing intuitive CRM with strong automation. NetHunt CRM: Best CRM for Gmail-centric sales teams needing easy customization.

Description

Freshsales is a complete Sales & CRM solution that will help you make your sales team much more productive by getting rid of their chronic information overload and improve hiring with an ... Read More about Freshsales

NetHunt CRM is a customer relationship management software for small businesses and enterprise level sales organizations. NetHunt CRM has built in features to manage opportunities, leads, ... Read More about NetHunt CRM

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, ... Read More about Bigin by Zoho CRM

Entry Level Pricing

  • Starts from $9 , yearly
  • Starts from $24 , Billed Yearly
  • Starts from $7 , Billed Yearly

Free Trial Availability

Spotsaas Score

What's this? ↗

9.3/10

9.1/10

9.0/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

11-50 employees51-500 employees
Small businessesMedium businesses
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

Freshsales

  • Streamlined Sales Processes: Freshsales simplifies your sales workflow, enabling teams to track leads, manage customer interactions, and close deals faster. You’ll appreciate how easy it is to navigate through the sales pipeline, ensuring nothing slips through the cracks.
  • Intelligent Lead Scoring: With Freshsales, you can prioritize your leads based on their engagement and likelihood to convert. This feature allows you and your team to focus efforts where they matter most, driving efficiency and improving conversion rates.
  • Built-in Communication Tools: Freshsales integrates email, phone calls, and chat features directly into the platform. This means you can engage with prospects without switching between tools—saving valuable time for you and your team.
Best fit

Best fit

Freshsales

  • 11 to 500 employees
  • Sales Automation, SaaS, Martech, Fintech, and Consulting
  • Sales Managers, Account Executives, Business Development Representatives, and CRM Administrators
Watchouts

Reasons buyers look elsewhere

Freshsales

  • Users might consider alternatives to Freshsales due to specific needs or preferences that may not be fully addressed by the platform.
  • Some businesses may require more advanced automation features or customization options that Freshsales does not offer, prompting them to explore alternatives.
  • Companies with budget constraints may seek more cost-effective CRM solutions that provide similar functionalities at a lower price point than Freshsales.

Software Demo

Demo

Need a second opinion?

Get shortlist help from a software advisor

Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

How do Freshsales, NetHunt CRM and Bigin by Zoho CRM Compare on Features?

Total Features

10 Features

9 Features

10 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare Freshsales, NetHunt CRM and Bigin by Zoho CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $9 , yearly
        • $24 , Billed Yearly
        • $7 , Billed Yearly

        Pricing Plans

        • Growth

          $11

          /user/month

          • Tailored for startups and SMBs seeking efficient pipeline management and engagement across channels

          • Kanban View for Contacts, Accounts, and Deals

          • Contact Lifecycle Stages

          Show more +

        • Pro

          $39

          /user/month

          • Ideal for growing & mid-sized businesses requiring advanced capabilities and AI assistance

          • Everything in Growth, plus

          • Contact Scoring by Freddy AI

          Show more +

        • Enterprise

          $71

          /user/month

          • Designed for mid to large-sized businesses needing advanced customization and governance capabilities

          • Everything in Pro, plus

          • Field-level Permissions

          Show more +

        • Basic

          • NetHunt Web App

          • Contact Management

          • Deals & Opportunities Management

          Show more +

        • Business

          • Includes features of Basic plan, plus

          • Integrations LinkedIn Integration Looker Studio (former Google Data Studio) Integration Intercom Integration Facebook Messenger Integration Stream Telecom Integration Ringostat Integration Telegram Integration Slack Integration

          • LinkedIn Integration

          Show more +

        • Advanced

          • Includes features of Business plan, plus

          • Google Contacts Sync -hourly sync

          • Automation Actions and Emails - 10,000 actions/mo

          Show more +

        • Browse all pricing plans
        • Free

          • Single Pipeline

          • 500 Records

          • Instant Workflows (3)

          Show more +

        • Express

          • Includes features of Free plan, plus

          • Team Pipelines (3)

          • 50,000 Records

          Show more +

        • Premier

          • Includes features of Express Edition plan. plus

          • Team Pipelines (5)

          • 100,000 Records

          Show more +

        Pricing Page

        Freshsales pricing
        NetHunt CRM pricing
        Bigin by Zoho CRM pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes

        HIPAA

        ✗ No

        GDPR

        ✓ Yes
        ✓ Yes

        Single Sign-On (SSO)

        ✓ Yes
        ✓ Yes

        Multi-Factor Auth (MFA)

        ✓ Yes
        ✓ Yes

        Data Encryption

        ✓ Yes
        ✓ Yes

        Audit Logs

        ✓ Yes
        ✓ Yes

        Data Residency

        🌐 Global
        🌐 Global

        Freshsales vs NetHunt CRM User Reviews & Rating Comparison

        User Ratings

        Rating Distribution

        447

        73

        6

        2

        5

        182

        25

        0

        0

        1

        204

        66

        7

        1

        1

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Overall positive sentiment highlights ease of use, strong customer support, and effective sales process automation, tempered by occasional performance issues and feature limitations.

        What buyers like

        • Ease of use
        • Customer support
        • Automation capabilities

        Common complaints

        • System performance issues
        • Limited advanced features

        Buyer sentiment

        Users appreciate NetHunt CRM’s ease of use and Gmail integration but note limitations in reporting and third-party integrations.

        What buyers like

        • Ease of use
        • Gmail integration
        • Customizability

        Common complaints

        • Limited reporting features
        • Lack of some integrations

        Buyer sentiment

        Buyer sentiment is positive across 279 reviews, with strong overall satisfaction.

        What buyers like

        • Simple, intuitive design with a short learning curve, making it easy to use and implement, even for non-technical users.
        • Affordable pricing tailored for startups and small businesses, offering great value for core CRM functionalities.
        • Effective pipeline management and workflow automation, enabling businesses to streamline sales processes.

        Common complaints

        • Limited integrations with third-party tools (e.g., social media apps, direct LinkedIn or Facebook ad imports), making data syncing challenging.
        • Lack of advanced features and scalability, restricting use for larger enterprises or complex workflows.
        • Inconsistent customer support with restricted availability, affecting issue resolution during critical times.

        Pros and Cons

        • Intuitive and user-friendly interface suitable for varying technical expertise

        • Excellent customer support with quick responsiveness and dedicated onboarding

        • Highly customizable features and automation options that streamline workflows

        • Occasional system lags and delays in report generation or real-time data updates

        • Limited features in areas like web form automation and graphical reports

        • Seamless Gmail integration consolidating CRM tasks within email

        • Highly customizable fields, pipelines, and workflows

        • Intuitive, wizard-driven interface requiring minimal training

        • Limited advanced reporting and analytics capabilities

        • Lack of integrations with tools like Office 365 and WhatsApp

        • Real-time updates keep teams informed.

        • Integration with email and calendar enhances productivity.

        • User-friendly interface simplifies navigation.

        • Customization options may not meet all needs.

        • New users may find the interface complex.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        List of Customers

        Customers

        Dunzo

        Dunzo

        Dyson

        Dyson

        Grabyo

        Grabyo

        Momenzo

        Momenzo

        InSum

        InSum

        KEP CONSULT

        KEP CONSULT

        Antech Microsystem Pvt.Ltd

        Antech Microsystem Pvt.Ltd

        Investacc

        Investacc

        Hire

        Hire

        Media and Screenshots

        Screenshots

        Email Metrics screenshot

        35 Screenshots

        Update records redesign

        2 Screenshots

        Videos

        video-0

        3 Videos

        video-0

        6 Videos

        Expand your shortlist

        Add another option to compare side by side

        Search by product name to compare pricing, fit, and buyer feedback in one view.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Freshsales or NetHunt CRM?
        Freshsales and NetHunt CRM are closely matched with equal user ratings of 4.6. The right choice depends on your team size, budget, and specific CRM Software needs.
        Do Freshsales and NetHunt CRM offer a free trial?
        Yes, both Freshsales and NetHunt CRM offer a free trial.
        What is the starting price of Freshsales vs NetHunt CRM?
        Freshsales starts at $9 /user/month. NetHunt CRM starts at $24 /User/Month.
        What are the top alternatives to Freshsales?
        Top alternatives to Freshsales include Bigin by Zoho CRM, Salesforce, HubSpot CRM, Freshworks 360, Nutshell.
        What are the top alternatives to NetHunt CRM?
        Top alternatives to NetHunt CRM include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Salesforce.

        Grow your pipeline with buyers who are already looking for you

        254,000+ buyers use Spotsaas every month to evaluate and shortlist software. Get in front of them — for free, or with a managed growth plan built around your category.