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Freshdesk vs Faveo HELPDESK vs Zendesk Support vs Zoho Desk - Which Tool Fits Your Business?

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TL;DR - Quick Comparison Summary

Description

Freshdesk is a cloud-based help desk software designed to make customer support easier, more efficient and more effective. Freshdesk answers all customer support needs by making it easy for ... Read More

Faveo's Help Desk Software is designed to help IT Managers and Administrators provide exceptional Support to their customers. The Faveo Help Desk tool places the user in direct contact with ... Read More

Entry Level Pricing

  • Starts from $15 , Billed Yearly
  • Starts from $1,382

Free Trial Availability

  • No free trial

Spotsaas Score

9.5/10

8.8/10

User Ratings

4.4

(41)
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Software Demo

Demo

How do Freshdesk, Faveo HELPDESK, Zendesk Support and Zoho Desk Compare on Features?

Total Features

16 Features

12 Features

Unique Features

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      What Do Freshdesk, Faveo HELPDESK, Zendesk Support and Zoho Desk Cost?

      Pricing Option

          Starting From

          • $15 , Billed Yearly
          • $1,382

          Pricing Plans

          • Free

            • Integrated ticketing across email and social

            • Ticket Dispatch

            • Knowledge Base

            Show more +

          • Growth

            • Includes features of Free plan, plus

            • Automations

            • Collision Detection

            Show more +

          • Pro

            • Includes features of Growth plan, plus

            • Multiple products

            • Includes up to 5000 Collaborators

            Show more +

          • Browse all pricing plans
          • Not Available

          Pricing Page

          freshdesk pricingfaveo-helpdesk pricing

          Other Details

          Organization Types supported

          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals

          Platforms Supported

          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)

          Modes of support

          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online

          API Support

          • Available
          • Available
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          Freshdesk vs Faveo HELPDESK vs Zendesk Support User Reviews & Rating Comparison

          User Ratings

          Rating Distribution

          Excellent

          549

          Very Good

          99

          Good

          11

          Poor

          7

          Terible

          56

          Excellent

          11

          Very Good

          0

          Good

          0

          Poor

          1

          Terible

          0

          Expert's Review generated by AI

          No Expert ai Review available for the product

          No Expert ai Review available for the product

          Pros and Cons

          Pros and Cons of Freshdesk

          No pros or cons available for the product

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          List of Customers

          Customers

          Pearson

          Pearson

          Bridgestone

          Bridgestone

          Kern High School District

          Kern High School District

          No Customers information available.

          Media and Screenshots

          Screenshots

          Freshdesk

          6 Screenshots

          No screenshots available.

          Videos

          video-0

          3 Videos

          video-0

          2 Videos

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Freshdesk offers Free Trial, but Faveo HELPDESK does not.

          Freshdesk is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          Faveo HELPDESK is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          Pricing for Freshdesk Starts at $15/User/Month when Billed Yearly whereas for Faveo HELPDESK Starts at $1,382One-Time Payment.

          Some top alternatives to Freshdesk includes Zendesk Support, Zoho Desk, Tidio Helpdesk, SeamlessDesk, LiveAgent, HelpDesk, SysAid, HubSpot Service Hub, Salesforce Service Cloud, CRMdesk, Helpspot, Sitehelpdesk and Trakdesk.

          Some top alternatives to Faveo HELPDESK includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, ManageEngine ServiceDesk Plus, Freshdesk, Deskero, Teamwork Desk, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, Desky, ReadyDesk, Sitehelpdesk, Support.cc by 500apps and BoldDesk.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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