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Freshchat vs REVE Chat vs ZoomInfo Chat - Which Tool Fits Your Business?

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REVE Chat - Live Chat Software
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TL;DR - Quick Comparison Summary

Description

Freshchat is an intelligent messaging system designed for a digital audience. It enhances customer service with a seamless blend of human and AI-driven assistance along many different ... Read More

Introducing REVE Chat, a comprehensive online live chat solution designed for websites. It is a cloud-based software that offers multiple channels, including co-browsing, voice/video chat, ... Read More

Entry Level Pricing

  • Starts from $15 , Billed Yearly
  • Starts from $13.50 , Billed Yearly

Free Trial Availability

  • Free Trial available
  • Free Trial available

Spotsaas Score

9.5/10

9.1/10

User Ratings

3.4

(35)
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Software Demo

Demo

How do Freshchat, REVE Chat and ZoomInfo Chat Compare on Features?

Total Features

8 Features

9 Features

Unique Features

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      What Do Freshchat, REVE Chat and ZoomInfo Chat Cost?

      Pricing Option

          Starting From

          • $15 , Billed Yearly
          • $13.50 , Billed Yearly

          Pricing Plans

          • Free (Messaging)

            • Chatbots (Freddy)

            • Chatbot Analytics (Freddy)

            • Inbox Views

            Show more +

          • Growth (Messaging)

            • Includes features of Free plan, plus

            • Up to 2000 bot sessions/month (Free)

            • Assignment Rules

            Show more +

          • Pro (Messaging)

            • Includes features of Growth plan, plus

            • Up to 3000 bot sessions/month (Free)

            • WhatsApp Business (Popular)

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          • Browse all pricing plans
          • Standard

            • Facebook Messenger

            • Department Management

            • Auto Triggers

            Show more +

          • Advanced

            • Includes features of Standard plan, plus

            • Video & Voice Chat

            • Viber Messenger

            Show more +

          • Enterprise

            • Includes features of Advanced plan, plus

            • Custom Development

            • Screen Sharing

            Show more +

          Pricing Page

          freshchat pricingreve-chat pricing

          Other Details

          Organization Types supported

          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals

          Platforms Supported

          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)

          Modes of support

          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online

          API Support

          • Available
          • Available
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          Freshchat vs REVE Chat User Reviews & Rating Comparison

          User Ratings

          Rating Distribution

          Excellent

          338

          Very Good

          271

          Good

          12

          Poor

          3

          Terible

          6

          Excellent

          20

          Very Good

          0

          Good

          0

          Poor

          0

          Terible

          3

          Expert's Review generated by AI

          Freshchat has garnered high praise in the past year for its user-friendly interface and seamless customer communication capabilities. Users appreciate its easy integration with CRM systems and ...Read more

          REVE Chat has garnered positive feedback for its ability to enhance customer satisfaction through live chat, automation, and analytics features, ultimately boosting businesses by improving ...Read more

          Pros and Cons

          Pros and Cons of Freshchat

          • Seamless and user-friendly interface for smooth customer interactions.

          • Easy integration with CRM and other tools.

          • Real-time chat assistance and omnichannel support.

          • Comprehensive view of support needs.

          • Occasional glitches may disrupt the system flow.

          • Limited marketplace for additional apps and connectors.

          Pros and Cons of REVE Chat

          • User-friendly interface that integrates all chats in one window, enhancing convenience.

          • Advanced features such as screen sharing, joint navigation, and department management for effective customization and interaction.

          • Quick and error-free installation process, improving client communication and satisfaction.

          • Comprehensive features like customized themes, video calling, and visitor analytics, making it a valuable customer support tool.

          • Reports of basic features working effectively, but lacking in advanced capabilities.

          • Complaints about customer support quality, with issues regarding linguistic communication and assistance reliability.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          No Integration information available.

          No Integration information available.

          List of Customers

          Customers

          Dunzo

          Dunzo

          Delivery Hero

          Delivery Hero

          klarna

          klarna

          No Customers information available.

          Media and Screenshots

          Screenshots

          Freshchat Analytics screenshot

          5 Screenshots

          Capterra : REVE Chat screenshot

          5 Screenshots

          Videos

          video-0

          5 Videos

          video-0

          1 Videos

          Add to Compare

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Freshchat and REVE Chat offer a Free Trial.

          Freshchat is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          REVE Chat is designed for Large Enterprises, Medium Business and Small Business.

          Pricing for Freshchat Starts at $15/User/Month when Billed Yearly whereas for REVE Chat Starts at $13.50/Month when Billed Yearly.

          Some top alternatives to Freshchat includes ZoomInfo Chat, ClickDesk, LiveAgent, LiveChat, Tidio Chat, DeskMoz, Zendesk Chat, Intercom, Comm100 Live Chat, Smartchat and Tiledesk.

          Some top alternatives to REVE Chat includes ZoomInfo Chat, LiveAgent, LiveChat, Crisp, LiveEngage, MyLiveChat, Zendesk Chat, Smartchat, raychat, ChatFlow247 and 13chats.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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