9.5
SpotScore
Freshchat Pricing Plans & Top Alternatives in 2026
Upgrade your customer service with intelligent messaging.
Main Features
- Agent Scheduling
- Co-Browsing
- Knowledge Database
- Offline Form
Pricing
Starts from $15/User/Month when Billed Yearly, also offers free forever plan
Free Trial available
Freshchat Pricing
Free Trial
✓ Available
Starting Price
$15 / /User/Month
when Billed Yearly
Free Plan
✓ Free forever
Pricing Model
No credit card required · Cancel anytime · Free trial included
Freshchat Pricing Plans Explained
Need a plan for 50+ users?
Get volume pricing, dedicated onboarding, and a custom contract. Switching from another tool? Freshchat supports data import to get you set up quickly.
Pricing sourced from Freshchat's official website as of May 2026. For the latest pricing, visit their website.
Best Freshchat Alternatives (Free & Paid)
Frequently Asked Questions (FAQs)
Stuck on something? We're here to help with all the questions and answers in one place.
Yes, Freshchat offers a free trial — no credit card required. You can test core features before committing to a paid plan.
Freshchat offers Free Trial, Freemium, Subscription pricing. Plans start from $15//User/Month.
The starting price of Freshchat is $15/User/Month when Billed Yearly
Yes, Freshchat offers a free plan (Freemium) so you can start using core features at no cost. Paid plans unlock advanced functionality.
Most subscription-based tools including Freshchat offer a discount when you choose annual billing over monthly. Annual plans typically save 15–40% compared to paying month-to-month. Check Freshchat's for exact savings.
Most SaaS products including Freshchat allow you to cancel your subscription at any time. For monthly plans, cancellation typically takes effect at the end of the current billing cycle. For annual plans, refund policies vary — check Freshchat's terms or contact their support team for details.
Freshchat offers a free tier or trial that works well for small teams and startups just getting started. As you grow, paid plans provide more capacity and advanced features.
Free pricing comparison
Get the live chat software pricing comparison
Side-by-side pricing for the top live chat software tools so you can sanity-check Freshchat's cost before you buy.
- Plan-by-plan price breakdown
- Per-seat vs flat-rate at a glance
- Hidden-cost and annual-discount notes
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Freshchat Support Options
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
