Freshchat vs Giosg vs ZoomInfo Chat Comparison
Freshchat
Starting at $15 /User/Month
- Free Trial
- Freelancers / Consultants
- Large Enterprises
Freshchat is an intelligent messaging system designed for a digital audience. It enhances customer service with a seamless blend of human and AI-driven assistance along many different messaging platforms. Its top-notch c…
Giosg
Starting at Contact for pricing
- Free Trial
- Freelancers / Consultants
- Large Enterprises
Giosg is a dynamic live chat platform that helps businesses enhance their lead conversion rates and drive growth. By offering personalized interactions, it allows enterprises to focus on converting warm leads and retaini…
ZoomInfo Chat
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. With personalized AI-driven exp…
Freshchat vs Giosg vs ZoomInfo Chat — at a glance
| Feature | Freshchat | Giosg | ZoomInfo Chat |
|---|---|---|---|
| Rating | 4.5 / 5 | 4.5 / 5 | — |
| Reviews | 191 | 29 | — |
| Starting price | $15 /User/Month | Contact for pricing | Contact for pricing |
| Free trial | Yes | Yes | No |
| Free version | No | No | No |
| Best for | Freelancers / Consultants, Large Enterprises, Medium Business | Freelancers / Consultants, Large Enterprises, Medium Business | Large Enterprises, Medium Business, Small Business |
| Category | Live Chat Software | Live Chat Software | Live Chat Software |
| Integrations | — | — | 1+ apps |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud |
| API | Available | Available | Available |
| Support modes | 24/7 (Live rep), Business Hours, Online | 24/7 (Live rep), Online | Business Hours, Online |
| Certifications | SOC 2, GDPR | GDPR | SOC 2 |
| Data residency | US | US | US |
Key differences between Freshchat and Giosg
- Pricing: Freshchat starts at $15 /User/Month. Giosg pricing is not publicly listed.
- Deployment: Freshchat supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Giosg supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
Compare Freshchat vs Giosg vs ZoomInfo Chat — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Live Chat Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
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Biggest differences
Start here before you go deeper into features.
Best for small to medium businesses needing easy, multilingual live chat support.
- You want a simple, user-friendly interface for customer and sales team interactions.
- Your business requires seamless integration with CRM and communication tools.
- You need AI-powered chatbots supporting 33 languages for global customer engagement.
- Your company demands extensive custom app integrations beyond standard CRM tools.
- You require highly complex workflow automation for enterprise-scale operations.
Best for SMBs needing AI-driven lead conversion and team collaboration.
- You want AI-powered lead identification integrated with live chat.
- Your sales, marketing, and support teams need a unified platform.
- You require easy deployment with customizable bot creation and integrations.
- You are a freelancer needing a simple chat tool without complexity.
- You need extensive third-party app integrations beyond a limited marketplace.
Large Enterprises, Medium Business, Small Business
Freshchat: Best for small to medium businesses needing easy, multilingual live chat support. Giosg: Best for SMBs needing AI-driven lead conversion and team collaboration.
Description | Freshchat is an intelligent messaging system designed for a digital audience. It enhances customer service with a seamless blend of human and AI-driven assistance along many different ... Read More about Freshchat | Giosg is a dynamic live chat platform that helps businesses enhance their lead conversion rates and drive growth. By offering personalized interactions, it allows enterprises to focus on ... Read More about Giosg | Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. ... Read More about ZoomInfo Chat |
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Spotsaas ScoreWhat's this? ↗ | 9.5/10 | 9.2/10 | 8.2/10 |
User RatingsBased on verified Spotsaas reviews | |||
Best Company Size | Small BusinessMedium Business | Small BusinessMedium Business | — |
Get pricing help | Get pricing help |
Software Demo
Demo |
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How do Freshchat, Giosg and ZoomInfo Chat Compare on Features?
Total Features | 8 Features | 10 Features | 7 Features |
|---|---|---|---|
Unique Features | No unique features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Freshchat, Giosg and ZoomInfo Chat on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | — |
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HIPAA | ✗ No | ✗ No |
GDPR | ✓ Yes | ✓ Yes |
ISO 27001 | ✗ No | — |
Single Sign-On (SSO) | ✓ Yes | — |
Multi-Factor Auth (MFA) | ✓ Yes | — |
Data Encryption | ✓ Yes | ✓ Yes |
Audit Logs | ✓ Yes | — |
Data Residency | 🇺🇸 US | 🇺🇸 US |
Freshchat vs Giosg User Reviews & Rating Comparison
User Ratings | No reviews available for the product | ||
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Rating Distribution | No reviews available for this product | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Overall positive sentiment highlights Freshchat's ease of use, integration capabilities, and real-time support, tempered by some concerns about glitches and interface speed. What buyers like
Common complaints
| Buyer sentiment Users generally praise Giosg for its ease of use, strong customer support, and integration capabilities, while noting some complexity for new users and limited marketplace options. What buyers like
Common complaints
| What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
Integrations
Integration with other apps | No Integration information available. | No Integration information available. |
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List of Customers
Customers |  Dunzo  Delivery Hero  klarna |  Santander  DNA  Staples | No Customers information available. |
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Media and Screenshots
Screenshots |  5 Screenshots | No screenshots available. |
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Videos |  5 Videos |  3 Videos |
Alternatives
Alternatives |
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Related Blogs and Articles for Live Chat Software
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Freshchat or Giosg?
- Freshchat and Giosg are closely matched with equal user ratings of 4.5. The right choice depends on your team size, budget, and specific Live Chat Software needs.
- Do Freshchat and Giosg offer a free trial?
- Yes, both Freshchat and Giosg offer a free trial.
- What is the starting price of Freshchat vs Giosg?
- Freshchat starts at $15 /User/Month. Giosg starts at Contact for pricing.
- What are the top alternatives to Freshchat?
- Top alternatives to Freshchat include ZoomInfo Chat, ClickDesk, LiveAgent, LiveChat, Tidio Chat.
- What are the top alternatives to Giosg?
- Top alternatives to Giosg include ZoomInfo Chat, LiveAgent, LiveChat, Crisp, LiveEngage.