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Compare Faveo HELPDESK vs SolarWinds Service Desk

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Overview

Description

Faveo's Help Desk Software is designed to help IT Managers and Administrators provide exceptional Support to their customers. The Faveo Help Desk tool places the user in direct contact with ... Read More

SolarWinds Service Desk helps IT teams track, manage and resolve incidents faster. This service desk software offers revolutionary self-help technology that puts customers in control of ... Read More

Entry Level Pricing
  • Starts from $1,382
  • Starts from $19
Free Trial Availability
  • No free trial
Spotsaas Score

8.8/10

Not Available

User Ratings

4.4

(41)
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Software Demo

Demo

Features

Total Features

12 Features

0 Features

Unique Features

    No features

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    Pricing

    Pricing Option
        Starting From
        • $1,382
        • $19
        Pricing Plans
        • Not Available
        • Not Available

        Other Details

        Organization Types supported
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        Platforms Supported
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Available
        • Available
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        User Reviews

        User Ratings
        Rating Distribution

        Excellent

        11

        Very Good

        0

        Good

        0

        Poor

        1

        Terible

        0

        Excellent

        97

        Very Good

        61

        Good

        6

        Poor

        1

        Terible

        1

        Pros and Cons

        No pros or cons available for the product

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Media and Screenshots

        Screenshots

        No screenshots available.

        All Networked Devices

        6 Screenshots

        Videos
        video-0

        2 Videos

        video-0

        1 Videos

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        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        SolarWinds Service Desk offers Free Trial, but Faveo HELPDESK does not.

        Faveo HELPDESK is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

        SolarWinds Service Desk is designed for Large Enterprises, Medium Business and Small Business.

        Pricing for Faveo HELPDESK Starts at $1,382One-Time Payment whereas for SolarWinds Service Desk Starts at $19/User/Month.

        Some top alternatives to Faveo HELPDESK includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, ManageEngine ServiceDesk Plus, Freshdesk, Deskero, Teamwork Desk, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, Desky, ReadyDesk, Sitehelpdesk, Support.cc by 500apps and BoldDesk.

        Some top alternatives to SolarWinds Service Desk includes Freshservice, ManageEngine ServiceDesk Plus, Ivanti Service Manager, Jira Service Desk, Symantec ServiceDesk, InvGate Service Desk, IBM Control Desk, HelpDesk, SysAid, Sitehelpdesk, HESK and TechExcel ServiceWise.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].