NEWJoin 2M+ software buyers|Get Weekly Insights, Trends & Expert PicksSubscribe free →

Spotsaas logo
Last updated:
SolarWinds Service Desk - Service Desk Software

SolarWinds Service Desk Pricing Plans & Top Alternatives in 2026

Streamline IT service management with SolarWinds.

Start Free Trial

User Ratings

Trusted by 2M+ software buyers annually.

Main Features

  • Asset Management
  • Contract (SLA Management)
  • Incident Management
  • Knowledge Base

Pricing

  • Starts from $19/User/Month

  • Free Trial available

Start Free Trial

SolarWinds Service Desk Pricing

Claim a Free Trial
"Revolutionary self-help technology"

Free Trial

✓ Available

Try it free →

Starting Price

$19 / /User/Month

Pricing Model

Free TrialSubscription

No credit card required · Cancel anytime · Free trial included

Claim a Free Trial

SolarWinds Service Desk Pricing Plans Explained

Team

$19

/User/Month

Individuals & small teams
  • Unlimited Requestors

  • Incident Management

  • Service Portal

  • Knowledge Base

  • Support offered via email with Service Desk product experts or full community access to source answers from your peers.

Need a plan for 50+ users?

Get volume pricing, dedicated onboarding, and a custom contract. Switching from another tool? SolarWinds Service Desk supports data import to get you set up quickly.

Talk to Sales →

Pricing sourced from SolarWinds Service Desk's official website as of May 2026. For the latest pricing, visit their website.

Best SolarWinds Service Desk Alternatives (Free & Paid)

Streamline your support process ...

Excellent

Compare SolarWinds Service Desk vs Freshservice

Elevate your IT service management ...

Very Good

Compare SolarWinds Service Desk vs Ivanti Service Manager

Efficiently manage service requests ...

Very Good

Compare SolarWinds Service Desk vs Jira Service Desk

Efficiently manage customer service ...

Very Good

Compare SolarWinds Service Desk vs Symantec ServiceDesk

Streamlining service operations, ...

Excellent

Compare SolarWinds Service Desk vs InvGate Service Desk

Streamline your service desk with ...

Excellent

Compare SolarWinds Service Desk vs IBM Control Desk

Streamline customer support and ...

9.4

Excellent

Compare SolarWinds Service Desk vs HelpDesk

Streamline IT support anytime,

9.8

Excellent

Compare SolarWinds Service Desk vs SysAid

Efficient support solutions for ...

7.6

Very Good

Compare SolarWinds Service Desk vs Sitehelpdesk

Streamline your customer support ...

8.6

Excellent

Compare SolarWinds Service Desk vs HESK

Streamline your IT processes with ease.

Very Good

Compare SolarWinds Service Desk vs TechExcel ServiceWise

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, SolarWinds Service Desk offers a free trial — no credit card required. You can test core features before committing to a paid plan. Start your free trial →

SolarWinds Service Desk offers Free Trial, Subscription pricing. Plans start from $19//User/Month. View all SolarWinds Service Desk pricing plans →

The starting price of SolarWinds Service Desk is $19/User/Month

SolarWinds Service Desk does not have a permanently free plan, but it does offer a free trial so you can evaluate the product before committing to a paid subscription.

Most subscription-based tools including SolarWinds Service Desk offer a discount when you choose annual billing over monthly. Annual plans typically save 15–40% compared to paying month-to-month. Check SolarWinds Service Desk's pricing page for exact savings.

Most SaaS products including SolarWinds Service Desk allow you to cancel your subscription at any time. For monthly plans, cancellation typically takes effect at the end of the current billing cycle. For annual plans, refund policies vary — check SolarWinds Service Desk's terms or contact their support team for details.

SolarWinds Service Desk offers a free tier or trial that works well for small teams and startups just getting started. As you grow, paid plans provide more capacity and advanced features. See all plans to find the best fit.

Help & Contact

SolarWinds Service Desk Support Options

Customer Service24/7 (Live rep)Business HoursOnline
LocationCary, North Carolina

Connect with SolarWinds Service Desk

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].