Compare Exotel vs Truly vs ZIWO vs Nextiva

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Exotel (76) Get Quote Get Quote	Truly (150) Get Quote Get Quote	ZIWO (33) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	ExoTrack is an innovative solution for call centers and contact centers, which aims to improve the way contact center managers highlight the performance of their agents, by delivering ... Read More	Truly is real-time customer engagement software. Its architecture gives you the speed and capacity to serve thousands of customers, while delivering a consistent, consumer-grade experience. ... Read More	ZIWO is recognized as the leading Cloud Contact Center Solution, making it the ideal tool for elevating customer service experiences. It not only enhances customer interactions with ... Read More
Entry Level Pricing	Starts from $1,000	Starts from $55 , Billed Yearly	Starts from $109
Free Trial Availability	Get Free Trial	Get Free Trial	Get Free Trial
Spotsaas Score	9.0/10	8.9/10	8.9/10
User Ratings	4.4 (16)	4.6 (104)	4.7 (110)
	Get Quote	Get Quote	Get Quote

Software Demo

Demo		Truly has not given any software demo yet If you're the owner of this profile, add your demo.Contact us

Features

Total Features	8 Features	10 Features	11 Features
Unique Features
	Get Quote	Get Quote	Get Quote

Pricing

Pricing Option
Starting From	$1,000	$55 , Billed Yearly	$109
Pricing Plans	Not Available	Growth Get Started Up to 10 Users CRM Integrations Desktop & Mobile Apps (Mac, Windows, Chrome, iOS, Android) Show more + Enterprise Get Started International Numbers & Calling Call Transcription Premium Deskphone & Conference Room Integration Show more +	Not Available
Pricing Page
	View detailed pricing	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Individuals Large Enterprises Medium Business Small Business Freelancers	Individuals Large Enterprises Medium Business Small Business Freelancers	Individuals Large Enterprises Medium Business Small Business Freelancers
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available	Available
	Get Quote	Get Quote	Get Quote

User Reviews

User Ratings	4.4 (based on 16 reviews)	4.6 (based on 104 reviews)	4.7 (based on 110 reviews)
Rating Distribution	Excellent 49 Very Good 21 Good 5 Poor 0 Terible 1	Excellent 114 Very Good 26 Good 6 Poor 4 Terible 0	Excellent 28 Very Good 4 Good 1 Poor 0 Terible 0
Expert's Review generated by AI	Exotel stands out as a reliable cloud telephone service provider, offering a user-friendly interface and robust features that enhance business communication efficiency. Users appreciate the ease ...Read more	Truly stands out as a reliable and intuitive tool for call management and integration with CRM systems like Salesforce. Users appreciate its ease of use, seamless integration, and the convenience ...Read more	ZIWO has garnered positive feedback for its advanced features that enhance call center operations. Users appreciate the IVR feature, call detection by country code, and the ease of monitoring ...Read more
Pros and Cons	User-friendly interface that is easy to navigate and use, catering to both beginners and experienced users. Efficient call management with auto-saving and easy access to call data and recordings. Reliable customer support and prompt responses to queries and issues. Easy integration with CRM solutions, enhancing productivity and tracking capabilities. Limited app selection in the Marketplace, restricting access to advanced features and connectors. Inadequate post-sale service experience, as reported by some users.	Reliable metadata flow to CRM, enhancing efficiency. Desktop and mobile app availability for on-the-go usage. Easy dialing feature and user-friendly interface for seamless calls. Strong integration with Salesforce for efficient workflow and tracking. Intimidating richness of features for new users without adequate support. Limited customization options and marketplace for advanced functionalities.	Automated detection of phone number country codes enhances convenience and efficiency. Easy access and navigation through different options in the apps, improving user experience. Excellent call tracking and recording capabilities contribute to operational efficiency. User-friendly interface and design with continuous improvement efforts for better usability. Occasional system freezes causing delays in operation. Automatic logging out after page refresh affecting user experience.
Positive Reviews	No reviews available for the product	No reviews available for the product	No reviews available for the product
Negative Reviews	No reviews available for the product	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews	Read reviews

Customers

Customers	OLA BYJU'S Quikr	Uber wework Wix	No Customers information available.

Media and Screenshots

Screenshots	1 Screenshots	No screenshots available.	No screenshots available.
Videos	4 Videos	No videos available.	5 Videos

Alternatives

Alternatives	Nextiva 4.4 Knowlarity 3.7 CloudTalk 4.4	Nextiva 4.4 FIVE CRM Calabrio One 4.2	Nextiva 4.4 TalkDesk 4.4 Calabrio One 4.2

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both Exotel and Truly offer a Free Trial.

Exotel is designed for Large Enterprises, Medium Business and Small Business.

Truly is designed for Large Enterprises, Medium Business and Small Business.

Pricing for Exotel Starts at $1,000 whereas for Truly Starts at $55/User/Month when Billed Yearly.

Some top alternatives to Exotel includes Nextiva, Knowlarity, CloudTalk, Servetel, Call Center Studio, TelebuHub, CallFire, VCC Live, Ozonetel CloudAgent, VoiceIQ and Twilio Flex.

Some top alternatives to Truly includes Nextiva, FIVE CRM, Calabrio One, CallTools, Call Center Studio, TelebuHub, ImagineSales, TeleCapture, Aircall, My Hotline and Tracking Sales Calls.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Exotel vs Truly vs ZIWO vs Nextiva

Exotel

Truly

ZIWO

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure