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Exotel - Call Center Software

Exotel Pricing Plans & Top Alternatives in 2026

Elevate your contact center's efficiency

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User Ratings

Trusted by 2M+ software buyers annually.

Main Features

  • Auto Call Recording
  • Call Monitoring
  • Concurrency Support
  • IVR Support

Pricing

  • Starts from $200

  • Free Trial available

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Exotel Pricing

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"User-friendly interface that is easy to navigate and use, catering to both beginners and experienced users."

Free Trial

✓ Available

Try it free →

Starting Price

$200

Pricing Model

Free TrialSubscriptionQuotation Based

No credit card required · Cancel anytime · Free trial included

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Exotel Pricing Plans Explained

Dabbler

Individuals & small teams
  • $80 Rental

  • $120 Credits

  • 0 Exophone

  • 3 Agents

  • Unlimited Channels

  • Multilevel IVR

  • Missed call services

  • Dynamic call flows

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Influencer

Growing teams (10–50 people)
  • $150 Rental

  • $850 Credits

  • 1 Exophones

  • Unlimited agents

  • Unlimited Channels

  • Multilevel IVR

  • Includes features of all plan

Enterprise

Large teams & enterprises
  • Missed call services

  • Dynamic call flows

  • Call & SMS campaigns

  • Call recordings

  • Call & SMS APIs

  • Daily email reports

  • Reports and analytics

  • Real-time notifications

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Need a plan for 50+ users?

Get volume pricing, dedicated onboarding, and a custom contract. Switching from another tool? Exotel supports data import to get you set up quickly.

Talk to Sales →

Pricing sourced from Exotel's official website as of May 2026. For the latest pricing, visit their website.

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Why buyers keep looking beyond Exotel

  • Users may seek alternatives to Exotel due to pricing concerns, as some businesses find more cost-effective options that provide similar features, enabling them to maintain budgets while still accessing essential communication tools.

  • Companies with specific integration needs might look for alternatives if Exotel lacks compatibility with their existing systems or software, prompting a search for solutions that offer seamless integration capabilities.

  • Businesses experiencing rapid growth may require scalable solutions beyond what Exotel can provide, leading them to explore options that can easily adapt to increasing communication demands without compromising performance.

  • Organizations focused on customer support might consider alternatives if they find Exotel's customer service or technical support lacking, prioritizing providers that offer robust assistance and quicker response times for troubleshooting.

  • Users may explore alternatives due to unique feature requirements not met by Exotel, such as advanced analytics or specialized messaging capabilities, driving the search for tailored solutions that align better with their operational needs.

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, Exotel offers a free trial — no credit card required. You can test core features before committing to a paid plan. Start your free trial →

Exotel offers Free Trial, Subscription, Quotation Based pricing. Plans start from $200. View all Exotel pricing plans →

The starting price of Exotel is $200

Exotel does not have a permanently free plan, but it does offer a free trial so you can evaluate the product before committing to a paid subscription.

Most subscription-based tools including Exotel offer a discount when you choose annual billing over monthly. Annual plans typically save 15–40% compared to paying month-to-month. Check Exotel's pricing page for exact savings.

Most SaaS products including Exotel allow you to cancel your subscription at any time. For monthly plans, cancellation typically takes effect at the end of the current billing cycle. For annual plans, refund policies vary — check Exotel's terms or contact their support team for details.

Exotel offers a free tier or trial that works well for small teams and startups just getting started. As you grow, paid plans provide more capacity and advanced features. See all plans to find the best fit.

Free pricing comparison

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Help & Contact

Exotel Support Options

Customer Service24/7 (Live rep)
LocationBangalore, India

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].