eVoice vs CallMatrix Comparison
eVoice
Starting at $6.25 /User/Month
- Free Trial
- Individuals
- Large Enterprises
eVoice is an automated call center application that uses a Salesforce.com platform to organize, streamline, and automate all of your telemarketing processes. This software is designed with state-of-the-art technology, fl…
CallMatrix
Starting at $29 /Month
- Large Enterprises
- Medium Business
CallMatrix, a powerful call management software, allows you to handle incoming calls efficiently. It simplifies the process of answering calls, converting them into paying clients. With the ability to create local and to…
eVoice leads on user satisfaction with a 3.3-star rating across 129 reviews.
eVoice vs CallMatrix — at a glance
| Feature | eVoice | CallMatrix |
|---|---|---|
| Rating | 3.3 / 5 | — |
| Reviews | 129 | — |
| Starting price | $6.25 /User/Month | $29 /Month |
| Free trial | Yes | No |
| Free version | No | No |
| Best for | Individuals, Large Enterprises, Medium Business | Large Enterprises, Medium Business, Small Business |
| Category | Call Center Software | Contact Center Operations Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud |
| API | — | — |
| Support modes | 24/7 (Live rep), Online | Online |
| Certifications | — | — |
| Data residency | Global | US |
Key differences between eVoice and CallMatrix
- Pricing: eVoice starts at $6.25 /User/Month, while CallMatrix starts at $29 /Month.
- Free trial: eVoice offers a free trial; CallMatrix does not.
- Target audience: eVoice is built for Individuals and Large Enterprises, while CallMatrix targets Large Enterprises and Medium Business.
- Deployment: eVoice supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; CallMatrix supports SaaS/Web/Cloud.
eVoice vs CallMatrix — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Call Center Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert |
Free PDF comparison
Download this eVoice vs CallMatrix comparison
Get the full side-by-side as a PDF — these picks plus the top Call Center Software tools, with verified ratings, pricing and features.
- Side-by-side on pricing, features & ratings
- Plus the category top 10, scored & ranked
- Emailed to you — no on-screen download
No file downloads on screen — we email it to you. One-click unsubscribe anytime.
Biggest differences
Start here before you go deeper into features.
Best for medium businesses needing Salesforce-integrated telemarketing automation.
- You want seamless mobile app access for remote sales and support teams.
- You need a cost-effective virtual phone system to reduce call expenses.
- You use Salesforce and want plug-and-play features with customizable action buttons.
- Your company requires advanced call recording and caller ID capabilities.
- You need highly customizable telephony workflows beyond basic configuration.
Large Enterprises, Medium Business, Small Business
eVoice typically suits Individuals and Large Enterprises. CallMatrix tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | eVoice is an automated call center application that uses a Salesforce.com platform to organize, streamline, and automate all of your telemarketing processes. This software is designed with ... Read More about eVoice | CallMatrix, a powerful call management software, allows you to handle incoming calls efficiently. It simplifies the process of answering calls, converting them into paying clients. With the ... Read More about CallMatrix |
|---|---|---|
Entry Level Pricing |
|
|
Free Trial Availability |
| |
SpotScoreWhat's this? ↗ | 9.0/10 | Not Available |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | 50-500 employeesMedium Business | — |
Get pricing help | Get pricing help |
Where each option fits best
See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.
Based on buyer reviews and verified product data collected by Spotsaas.
Key strengths
- Communication Flexibility: With eVoice, you can easily manage calls from anywhere, whether at your desk or on the go. This flexibility helps you stay connected with clients and team members without missing important calls.
- Cost-Efficient Solution: eVoice provides a reliable virtual phone system at a fraction of the cost of traditional phone services. This means managers can allocate resources more effectively while still enjoying premium features like voicemail transcription and call forwarding.
- User-Friendly Interface: Administrators will appreciate eVoice's intuitive dashboard, which simplifies call management and allows for easy customization of settings. This ease of use reduces training time for new staff, promoting quick adoption across your organization.
No key benefits available yet.
Best fit
- 50 to 500 employees
- SaaS, Consulting, Customer Support, Telecommunications, and Small Business Services
- Sales Managers, Customer Support Representatives, Business Development Representatives, and Operations Managers
No best-fit guidance available yet.
Reasons buyers look elsewhere
- Users might seek alternatives to eVoice if they require more advanced features, such as video conferencing or team collaboration tools, which eVoice may not fully support for their business needs.
- Some individuals may find eVoice’s pricing structure less competitive compared to other VoIP services that offer similar features at a lower cost, prompting them to explore budget-friendly options.
- Businesses with specific regulatory compliance requirements may look for alternatives that provide enhanced security measures or additional compliance certifications that eVoice does not offer.
No alternatives guidance available yet.
Software Demo
Demo |  CallMatrix has not given any software demo yet If you're the owner of this profile, add your demo.Contact us |
|---|
Need a second opinion?
Get shortlist help from a software advisor
Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.
- Independent advice — matched to your business
- Understand the tradeoffs before you talk to vendors
- Free 15-min call with a software advisor.
Step 1 of 4
How big is your team?
We tailor recommendations to companies your size.
How do eVoice and CallMatrix Compare on Features?
Total Features | 7 Features | 4 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare eVoice and CallMatrix on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
Pricing Option | ||
|---|---|---|
Starting From |
|
|
Pricing Plans | ||
Pricing Page |  |  |
Other Details
Organization Types supported |
|
|
|---|---|---|
Platforms Supported |
|
|
Modes of support |
|
|
API Support |
|
|
Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
HIPAA | — | ✗ No |
|---|---|---|
Data Residency | 🌐 Global | 🇺🇸 US |
eVoice User Reviews & Rating Comparison
User Ratings | No reviews available for the product | |
|---|---|---|
Rating Distribution | No reviews available for this product | |
Spotsaas Editor’s POV generated by AI | Buyer sentiment Buyers appreciate eVoice's mobile flexibility, cost efficiency, and customer support despite some frustrations with outdated features and pricing transparency. What buyers like
Common complaints
| What buyers like
Common complaints
|
Pros and Cons |
|
|
Positive Reviews | No reviews available for the product | No reviews available for the product |
| Negative Reviews | No reviews available for the product | No reviews available for the product |
List of Customers
Customers |  Forbes  Inc  PC | No Customers information available. |
|---|
Media and Screenshots
Screenshots |  1 Screenshots | No screenshots available. |
|---|---|---|
Videos |  4 Videos | No videos available. |
Add another option to compare side by side
Search by product name to compare pricing, fit, and buyer feedback in one view.Compare similar software options
Related Blogs and Articles for Contact Center Operations Software
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, eVoice or CallMatrix?
- eVoice edges out the other on user ratings (3.3 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do eVoice and CallMatrix offer a free trial?
- eVoice offers a free trial. CallMatrix does not.
- What is the starting price of eVoice vs CallMatrix?
- eVoice starts at $6.25 /User/Month. CallMatrix starts at $29 /Month.
- What are the top alternatives to eVoice?
- Top alternatives to eVoice include Nextiva, CallHippo, CloudTalk, Call Center Studio, RingCentral Office.
- What are the top alternatives to CallMatrix?
- Top alternatives to CallMatrix include uContact, Call Center Studio, UJET, VCC Live, Zultys MXIE.