EV Service Manager vs Ivanti Service Manager Comparison
EV Service Manager
Starting at Contact for pricing
- Large Enterprises
- Medium Business
EV Service Manager is an integrated system for managing customer support services. When a request comes in the ticket management system or customer portal, it is assigned to a technician who can log on and start working…
Ivanti Service Manager
Starting at Contact for pricing
- Free Trial
- Large Enterprises
- Medium Business
Ivanti Service Manager is a cloud-based ITIL-ready service desk solution that delivers what IT organizations most want out of their service desk—the ability to increase the effectiveness of IT service management teams. I…
EV Service Manager leads on user satisfaction with a 3.9-star rating across 84 reviews.
SpotSaaS Analysis
EV Service ManagerIvanti Service Manager
The core difference between EV Service Manager and Ivanti Service Manager is not specified, making it difficult to determine unique features or advantages. Both products are suitable for organizations seeking service management solutions, but without specific details, it's unclear which type of buyer would benefit most from each.
Who should pick which
- Core focus on electric vehicle service management:
- Aims to streamline service operations:
- Suitable for businesses in the automotive sector:
- Enhances customer service experience:
- Offers tools for tracking service requests:
- Integrates with other automotive software systems:
- Comprehensive IT service management solution:
- Designed for organizations needing robust ITSM features:
- Supports incident and problem management:
- Aims to improve IT service delivery:
- Provides automation capabilities for efficiency:
- Integrates with various IT tools and platforms:
EV Service Manager vs Ivanti Service Manager — at a glance
| Feature | EV Service Manager | Ivanti Service Manager |
|---|---|---|
| Rating | 3.9 / 5 | 3.8 / 5 |
| Reviews | 84 | 386 |
| Starting price | Contact for pricing | Contact for pricing |
| Free trial | No | Yes |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Service Desk Software | Service Desk Software |
| Platforms | SaaS/Web/Cloud, Installed - Windows | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | Available | Available |
| Support modes | Online | Online |
| Certifications | — | SOC 2 |
| Data residency | US | Global |
Key differences between EV Service Manager and Ivanti Service Manager
- Free trial: Ivanti Service Manager offers a free trial; EV Service Manager does not.
- User satisfaction: EV Service Manager scores higher with a 3.9-star average.
- Deployment: EV Service Manager supports SaaS/Web/Cloud, Installed - Windows; Ivanti Service Manager supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
EV Service Manager vs Ivanti Service Manager — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Service Desk Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
Biggest differences
Start here before you go deeper into features.
Large Enterprises, Medium Business, Small Business
Large Enterprises, Medium Business, Small Business
EV Service Manager typically suits Large Enterprises and Medium Business. Ivanti Service Manager tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | EV Service Manager is an integrated system for managing customer support services. When a request comes in the ticket management system or customer portal, it is assigned to a technician ... Read More about EV Service Manager | Ivanti Service Manager is a cloud-based ITIL-ready service desk solution that delivers what IT organizations most want out of their service desk—the ability to increase the effectiveness of ... Read More about Ivanti Service Manager |
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Free Trial Availability |
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User RatingsBased on verified Spotsaas reviews | ||
Get pricing help | Get pricing help |
Software Demo
Demo |
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Compare EV Service Manager and Ivanti Service Manager on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
Organization Types supported |
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Platforms Supported |
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Modes of support |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | — | ✓ Yes |
|---|---|---|
HIPAA | — | ✗ No |
Data Residency | 🇺🇸 US | 🌐 Global |
EV Service Manager User Reviews & Rating Comparison
User Ratings | ||
|---|---|---|
Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Buyer sentiment is mixed to positive across 82 reviews, with clear strengths and a few common watchouts. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is mixed to positive across 171 reviews, with clear strengths and a few common watchouts. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
| Negative Reviews | No reviews available for the product | No reviews available for the product |
List of Customers
Customers |  Mcdonalds  AP  American Red Cross |  Total Wine and More  SinClair Community College  AdventistHealth |
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Media and Screenshots
Screenshots |  1 Screenshots |  2 Screenshots |
|---|---|---|
Videos |  3 Videos |  2 Videos |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, EV Service Manager or Ivanti Service Manager?
- EV Service Manager edges out the other on user ratings (3.9 vs 3.8). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do EV Service Manager and Ivanti Service Manager offer a free trial?
- Ivanti Service Manager offers a free trial. EV Service Manager does not.
- What is the starting price of EV Service Manager vs Ivanti Service Manager?
- EV Service Manager starts at Contact for pricing. Ivanti Service Manager starts at Contact for pricing.
- What are the top alternatives to EV Service Manager?
- Top alternatives to EV Service Manager include Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Ivanti Service Manager, Jira Service Desk.
- What are the top alternatives to Ivanti Service Manager?
- Top alternatives to Ivanti Service Manager include Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Jira Service Desk, Vivantio.