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EspoCRM vs SuperOffice CRM vs Bigin by Zoho CRM Comparison

Last updated:

EspoCRM

4.7(36 reviews)

Starting at $15 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

EspoCRM is a client relationship management (CRM) software that is very helpful for sales and support teams. It performs the same functions as other CRM products such as Siebel, Microsoft Dynamics, Sage CRM, Salesforce.c…

SuperOffice CRM

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

SuperOffice CRM is a web-based CRM for European sales, marketing, and customer service teams at small to mid-sized businesses. It centralizes customer activity, contact records, and deal tracking so reps spend less time…

Bigin by Zoho CRM

4.6(294 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to get productive within a day wi…

EspoCRM leads on user satisfaction with a 4.7-star rating across 36 reviews.

EspoCRM vs SuperOffice CRM vs Bigin by Zoho CRM — at a glance

FeatureEspoCRMSuperOffice CRMBigin by Zoho CRM
Rating4.7 / 54.6 / 5
Reviews36294
Starting price$15 /User/MonthContact for pricing$7 /User/Month
Free trial Yes No Yes
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessSmall Business
CategoryCRM SoftwareCRM SoftwareCRM Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailableAvailable
Support modesOnlineOnlineBusiness Hours, Online
CertificationsSOC 2
Data residencyGlobalUSGlobal

Key differences between EspoCRM and SuperOffice CRM

  • Pricing: EspoCRM starts at $15 /User/Month. SuperOffice CRM pricing is not publicly listed.
  • Free trial: EspoCRM offers a free trial; SuperOffice CRM does not.
  • Deployment: EspoCRM supports SaaS/Web/Cloud; SuperOffice CRM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Compare EspoCRM vs SuperOffice CRM vs Bigin by Zoho CRM — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

EspoCRM - CRM Software
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SuperOffice CRM - CRM Software
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Talk to an expert

Free PDF comparison

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Biggest differences

Start here before you go deeper into features.

EspoCRM

Best for

Large Enterprises, Medium Business, Small Business

SuperOffice CRM

Best for

Large Enterprises, Medium Business, Small Business

Bigin by Zoho CRM

Best for

Small Business

EspoCRM typically suits Large Enterprises and Medium Business. SuperOffice CRM tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

EspoCRM is a client relationship management (CRM) software that is very helpful for sales and support teams. It performs the same functions as other CRM products such as Siebel, Microsoft ... Read More about EspoCRM

SuperOffice CRM is a web-based CRM for European sales, marketing, and customer service teams at small to mid-sized businesses. It centralizes customer activity, contact records, and deal ... Read More about SuperOffice CRM

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to ... Read More about Bigin by Zoho CRM

Entry Level Pricing

  • Starts from $15
  • Not Available
  • Starts from $7 , Billed Yearly

Free Trial Availability

  • No free trial

SpotScore

What's this? ↗

8.8/10

9.0/10

9.0/10

User Ratings

Based on verified Spotsaas reviews

4.7

(36)

4.57

(294)
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Software Demo

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How do EspoCRM, SuperOffice CRM and Bigin by Zoho CRM Compare on Features?

Total Features

7 Features

10 Features

10 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare EspoCRM, SuperOffice CRM and Bigin by Zoho CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $15
        • Not Available
        • $7 , Billed Yearly

        Pricing Plans

        • Not Available
        • Not Available
        • Free

          • Single Pipeline

          • 500 Records

          • Instant Workflows (3)

          Show more +

        • Express

          • Includes features of Free plan, plus

          • Team Pipelines (3)

          • 50,000 Records

          Show more +

        • Premier

          • Includes features of Express Edition plan. plus

          • Team Pipelines (5)

          • 100,000 Records

          Show more +

        Pricing Page

        EspoCRM pricing
        SuperOffice CRM pricing
        Bigin by Zoho CRM pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes

        HIPAA

        ✗ No
        ✗ No

        Data Residency

        🌐 Global
        🇺🇸 US

        EspoCRM vs SuperOffice CRM User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        Rating Distribution

        14

        2

        0

        0

        0

        30

        7

        0

        0

        1

        204

        66

        7

        1

        1

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Buyer sentiment is very strong across 16 reviews, with consistently positive feedback.

        What buyers like

        • Highly customizable platform, enabling users to adapt it to their specific needs and workflows.
        • Cost-effective and a great alternative to overpriced CRM solutions, with a free open-source base system.
        • Easy to set up and use for small to medium businesses, providing scalability for larger enterprises if needed.

        Common complaints

        • Initial setup can be complex, requiring time to learn for newcomers or non-technical users.
        • Some users report inadequate documentation, with limited resources like clear guides or tutorials with visuals.
        • The small community and slower support response times can be an issue if users encounter problems.

        What buyers like

        • User-friendly interface, making it easy for new users to navigate and learn quickly.
        • Full functionality, offering CRM, project management, marketing, ticket systems, and customer support in one platform.
        • Flexible and customizable to suit specific business needs, with options to add/remove fields and integrate with third-party apps.

        Common complaints

        • Frequent cloud outages disrupt functionality, including email services, causing workflow interruptions.
        • The abundance of features can feel overwhelming or hidden for some users without adequate guidance.
        • Some users found the layout or design outdated, affecting the user experience.

        Buyer sentiment

        Buyer sentiment is very strong across 279 reviews, with consistently positive feedback.

        What buyers like

        • Simple design with a short learning curve — accessible for non-technical users.
        • Pricing targets startups and small businesses with core CRM features at low cost.
        • Pipeline management and workflow automation reduce manual steps in sales processes.

        Common complaints

        • Limited integrations with social media apps and LinkedIn or Facebook ad platforms.
        • Lacks advanced features needed by larger enterprises or complex workflows.
        • Customer support availability is inconsistent, affecting issue resolution during critical moments.

        Pros and Cons

        • Affordable compared to major competitors

        • Easy to learn and use

        • Quick implementation process

        • May lack advanced analytics

        • Customization options are limited

        • Comprehensive features cover multiple business needs.

        • Web-based access allows for flexibility and mobility.

        • Integrates project management with CRM functionalities.

        • New users may find it complex initially.

        • Higher learning curve compared to simpler CRMs.

        • Real-time updates keep teams informed.

        • Integration with email and calendar enhances productivity.

        • User-friendly interface simplifies navigation.

        • Customization options may not meet all needs.

        • New users may find the interface complex.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Used EspoCRM, SuperOffice CRM, or Bigin by Zoho CRM? Tell buyers what actually differs.

        List of Customers

        Customers

        No Customers information available.

        Kennet Equipment Leasing

        Kennet Equipment Leasing

        Printed Cup Company

        Printed Cup Company

        Knauber

        Knauber

        Antech Microsystem Pvt.Ltd

        Antech Microsystem Pvt.Ltd

        Investacc

        Investacc

        Hire

        Hire

        Media and Screenshots

        Screenshots

        Start Event

        6 Screenshots

         SuperOffice CRM screenshot

        1 Screenshots

        Videos

        video-0

        3 Videos

        video-0

        3 Videos

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, EspoCRM or SuperOffice CRM?
        EspoCRM edges out the other on user ratings (4.7 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do EspoCRM and SuperOffice CRM offer a free trial?
        EspoCRM offers a free trial. SuperOffice CRM does not.
        What is the starting price of EspoCRM vs SuperOffice CRM?
        EspoCRM starts at $15 /User/Month. SuperOffice CRM starts at Contact for pricing.
        What are the top alternatives to EspoCRM?
        Top alternatives to EspoCRM include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Vtiger.
        What are the top alternatives to SuperOffice CRM?
        Top alternatives to SuperOffice CRM include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Salesforce.