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eSalesTrack vs EspoCRM vs Bigin by Zoho CRM Comparison

Last updated:

eSalesTrack

Starting at $40 /User/Month

  • Free Trial
  • Medium Business
  • Small Business

eSalesTrack is the industry's leading Customer Relationship Management (CRM) software for eCommerce sites and eBay Sellers. It offers merchants comprehensive tools that help to streamline sales, marketing, and customer s…

EspoCRM

4.7(36 reviews)

Starting at $15 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

EspoCRM is a client relationship management (CRM) software that is very helpful for sales and support teams. It performs the same functions as other CRM products such as Siebel, Microsoft Dynamics, Sage CRM, Salesforce.c…

Bigin by Zoho CRM

4.3(119 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, tasks and more. It can be accessed…

EspoCRM leads on user satisfaction with a 4.7-star rating across 36 reviews.

eSalesTrack vs EspoCRM vs Bigin by Zoho CRM — at a glance

FeatureeSalesTrackEspoCRMBigin by Zoho CRM
Rating4.7 / 54.3 / 5
Reviews36119
Starting price$40 /User/Month$15 /User/Month$7 /User/Month
Free trial Yes Yes Yes
Free version No No No
Best forMedium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessSmall Business
CategoryCRM SoftwareCRM SoftwareCRM Software
PlatformsSaaS/Web/CloudSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailableAvailable
Support modesOnlineOnlineBusiness Hours, Online
CertificationsSOC 2
Data residencyUSGlobalGlobal

Key differences between eSalesTrack and EspoCRM

  • Pricing: eSalesTrack starts at $40 /User/Month, while EspoCRM starts at $15 /User/Month.
  • Target audience: eSalesTrack is built for Medium Business and Small Business, while EspoCRM targets Large Enterprises and Medium Business.
  • Deployment: eSalesTrack supports SaaS/Web/Cloud; EspoCRM supports SaaS/Web/Cloud.

Compare eSalesTrack vs EspoCRM vs Bigin by Zoho CRM — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

eSalesTrack - CRM Software
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EspoCRM - CRM Software
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Biggest differences

Start here before you go deeper into features.

eSalesTrack

Best for

Medium Business, Small Business

EspoCRM

Best for

Large Enterprises, Medium Business, Small Business

Bigin by Zoho CRM

Best for

Small Business

eSalesTrack typically suits Medium Business and Small Business. EspoCRM tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

eSalesTrack is the industry's leading Customer Relationship Management (CRM) software for eCommerce sites and eBay Sellers. It offers merchants comprehensive tools that help to streamline ... Read More about eSalesTrack

EspoCRM is a client relationship management (CRM) software that is very helpful for sales and support teams. It performs the same functions as other CRM products such as Siebel, Microsoft ... Read More about EspoCRM

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, ... Read More about Bigin by Zoho CRM

Entry Level Pricing

  • Starts from $40
  • Starts from $15
  • Starts from $7 , Billed Yearly

Free Trial Availability

  • Free Trial available

Spotsaas Score

What's this? ↗

8.3/10

8.8/10

9.0/10

User Ratings

Based on verified Spotsaas reviews

4.7

(36)
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Software Demo

Demo

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How do eSalesTrack, EspoCRM and Bigin by Zoho CRM Compare on Features?

Total Features

8 Features

7 Features

10 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare eSalesTrack, EspoCRM and Bigin by Zoho CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $40
        • $15
        • $7 , Billed Yearly

        Pricing Plans

        • Not Available
        • Not Available
        • Free

          • Single Pipeline

          • 500 Records

          • Instant Workflows (3)

          Show more +

        • Express

          • Includes features of Free plan, plus

          • Team Pipelines (3)

          • 50,000 Records

          Show more +

        • Premier

          • Includes features of Express Edition plan. plus

          • Team Pipelines (5)

          • 100,000 Records

          Show more +

        Pricing Page

        eSalesTrack pricing
        EspoCRM pricing
        Bigin by Zoho CRM pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes

        HIPAA

        ✗ No
        ✗ No

        Data Residency

        🇺🇸 US
        🌐 Global

        eSalesTrack vs EspoCRM User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        Rating Distribution

        9

        0

        0

        0

        0

        14

        2

        0

        0

        0

        204

        66

        7

        1

        1

        Spotsaas Editor’s POV generated by AI

        What buyers like

        • Comprehensive eCommerce tools
        • Streamlines sales and marketing
        • Customer support features

        Common complaints

        • Limited to eCommerce focus
        • May lack advanced analytics
        • Not suitable for non-eCommerce businesses

        Buyer sentiment

        Buyer sentiment is very strong across 16 reviews, with consistently positive feedback.

        What buyers like

        • Highly customizable platform, enabling users to adapt it to their specific needs and workflows.
        • Cost-effective and a great alternative to overpriced CRM solutions, with a free open-source base system.
        • Easy to set up and use for small to medium businesses, providing scalability for larger enterprises if needed.

        Common complaints

        • Initial setup can be complex, requiring time to learn for newcomers or non-technical users.
        • Some users report inadequate documentation, with limited resources like clear guides or tutorials with visuals.
        • The small community and slower support response times can be an issue if users encounter problems.

        Buyer sentiment

        Buyer sentiment is positive across 279 reviews, with strong overall satisfaction.

        What buyers like

        • Simple, intuitive design with a short learning curve, making it easy to use and implement, even for non-technical users.
        • Affordable pricing tailored for startups and small businesses, offering great value for core CRM functionalities.
        • Effective pipeline management and workflow automation, enabling businesses to streamline sales processes.

        Common complaints

        • Limited integrations with third-party tools (e.g., social media apps, direct LinkedIn or Facebook ad imports), making data syncing challenging.
        • Lack of advanced features and scalability, restricting use for larger enterprises or complex workflows.
        • Inconsistent customer support with restricted availability, affecting issue resolution during critical times.

        Pros and Cons

        • Offers specialized tools for eCommerce operations.

        • Streamlines sales and marketing efforts effectively.

        • User-friendly interface enhances usability.

        • Not suitable for businesses outside eCommerce.

        • Limited advanced analytics capabilities.

        • Affordable compared to major competitors

        • Easy to learn and use

        • Quick implementation process

        • May lack advanced analytics

        • Customization options are limited

        • Real-time updates keep teams informed.

        • Integration with email and calendar enhances productivity.

        • User-friendly interface simplifies navigation.

        • Customization options may not meet all needs.

        • New users may find the interface complex.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        List of Customers

        Customers

        No Customers information available.

        No Customers information available.

        Antech Microsystem Pvt.Ltd

        Antech Microsystem Pvt.Ltd

        Investacc

        Investacc

        Hire

        Hire

        Media and Screenshots

        Screenshots

        No screenshots available.

        Start Event

        6 Screenshots

        Videos

        video-0

        2 Videos

        video-0

        3 Videos

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, eSalesTrack or EspoCRM?
        EspoCRM edges out the other on user ratings (4.7 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do eSalesTrack and EspoCRM offer a free trial?
        Yes, both eSalesTrack and EspoCRM offer a free trial.
        What is the starting price of eSalesTrack vs EspoCRM?
        eSalesTrack starts at $40 /User/Month. EspoCRM starts at $15 /User/Month.
        What are the top alternatives to eSalesTrack?
        Top alternatives to eSalesTrack include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Thryv.
        What are the top alternatives to EspoCRM?
        Top alternatives to EspoCRM include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Vtiger.

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