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ERPNext vs Odoo CRM vs Bigin by Zoho CRM Comparison

Last updated:

ERPNext

4.3(124 reviews)

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

Introducing ERPNext, a top-notch open source ERP software designed for businesses of all sizes. With a wide range of industry acceptance, from retail to healthcare to service-based companies, this cloud-based software si…

Odoo CRM

4.0(128 reviews)

Starting at $7.25 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

The Odoo CRM is a complete package that includes email management, social media management, task tracking, document collaboration and much more. It comes with its own set of tools to help you create leads, contact record…

Bigin by Zoho CRM

4.3(119 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, tasks and more. It can be accessed…

ERPNext leads on user satisfaction with a 4.3-star rating across 124 reviews.

ERPNext vs Odoo CRM vs Bigin by Zoho CRM — at a glance

FeatureERPNextOdoo CRMBigin by Zoho CRM
Rating4.3 / 54.0 / 54.3 / 5
Reviews124128119
Starting priceContact for pricing$7.25 /Month$7 /User/Month
Free trial Yes Yes Yes
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessSmall Business
CategoryERP SoftwareCRM SoftwareCRM Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailable
Support modesBusiness Hours, OnlineOnlineBusiness Hours, Online
CertificationsGDPRSOC 2
Data residencyGlobalGlobalGlobal

Key differences between ERPNext and Odoo CRM

  • Pricing: Odoo CRM starts at $7.25 /Month. ERPNext pricing is not publicly listed.
  • User satisfaction: ERPNext scores higher with a 4.3-star average.
  • Deployment: ERPNext supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Odoo CRM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Compare ERPNext vs Odoo CRM vs Bigin by Zoho CRM — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most ERP Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

ERPNext - ERP Software
Talk to an expert
Talk to an expert
Odoo CRM - CRM Software
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

ERPNext

Best for mid-sized businesses needing a customizable, all-in-one open-source ERP.

Choose if
  • You require deep customization without vendor lock-in via open-source software.
  • Your business needs integrated modules covering accounting, HR, CRM, and manufacturing.
  • You have technical resources to manage medium-complexity setup and ongoing maintenance.
Consider alternatives if
  • You want a turnkey ERP solution with minimal setup and configuration effort.
  • Your organization lacks technical expertise to handle customization and upgrade challenges.

Odoo CRM

Best for

Large Enterprises, Medium Business, Small Business

Bigin by Zoho CRM

Best for

Small Business

ERPNext typically suits Large Enterprises and Medium Business. Odoo CRM tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Introducing ERPNext, a top-notch open source ERP software designed for businesses of all sizes. With a wide range of industry acceptance, from retail to healthcare to service-based ... Read More about ERPNext

The Odoo CRM is a complete package that includes email management, social media management, task tracking, document collaboration and much more. It comes with its own set of tools to help ... Read More about Odoo CRM

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, ... Read More about Bigin by Zoho CRM

Entry Level Pricing

  • Not Available
  • Starts from $7.25 , Billed Yearly
  • Starts from $7 , Billed Yearly

Free Trial Availability

  • Free Trial available

Spotsaas Score

What's this? ↗

9.5/10

9.0/10

9.0/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

10-50 employees51-500 employees
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

ERPNext

  • Streamlined Operations: With ERPNext, we can integrate various business processes into a single platform, ensuring that data flows seamlessly across departments. This not only enhances collaboration but also reduces the risk of errors and miscommunication.
  • Real-Time Insights: Managers will appreciate the comprehensive reporting features that provide real-time analytics. By leveraging these insights, we can make informed decisions quickly, responding to market changes and operational challenges with agility.
  • Customization Flexibility: ERPNext allows us to tailor the system to our unique business needs. Whether it's adjusting workflows or adding custom modules, we have the freedom to modify the platform without extensive coding knowledge, ensuring it grows with our organization.
Best fit

Best fit

ERPNext

  • 10 to 500 employees
  • Consulting, SaaS, Fintech, and various sectors within the broader technology landscape
  • roles such as Operations Managers, Finance Officers, Project Managers, and Inventory Controllers

Odoo CRM

No best-fit guidance available yet.

Watchouts

Reasons buyers look elsewhere

ERPNext

  • Users may seek alternatives to ERPNext if they require industry-specific features that better align with their unique business processes, as ERPNext might not cater to niche sectors effectively.
  • Some organizations might find the user interface of ERPNext less intuitive, prompting them to explore alternatives that offer a more modern and user-friendly experience for their teams.
  • Businesses experiencing rapid growth may need a more scalable solution than ERPNext can provide, leading them to consider alternatives that offer robust performance and adaptability as their needs evolve.

Odoo CRM

No alternatives guidance available yet.

Software Demo

Demo

Need a second opinion?

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Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

How do ERPNext, Odoo CRM and Bigin by Zoho CRM Compare on Features?

Total Features

12 Features

9 Features

10 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare ERPNext, Odoo CRM and Bigin by Zoho CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • Not Available
        • $7.25 , Billed Yearly
        • $7 , Billed Yearly

        Pricing Plans

        • Not Available
        • One App

          • Get the insights to make smarter decisions

          • Design custom dashboards

          • Real-time reports and flow charts

          Show more +

        • Standard

          • Sales

          • Marketing

          • Sign

          Show more +

        • Custom

          • Sales

          • Marketing

          • Sign

          Show more +

        • Free

          • Single Pipeline

          • 500 Records

          • Instant Workflows (3)

          Show more +

        • Express

          • Includes features of Free plan, plus

          • Team Pipelines (3)

          • 50,000 Records

          Show more +

        • Premier

          • Includes features of Express Edition plan. plus

          • Team Pipelines (5)

          • 100,000 Records

          Show more +

        Pricing Page

        ERPNext pricing
        Odoo CRM pricing
        Bigin by Zoho CRM pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Not Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes

        HIPAA

        ✗ No

        GDPR

        ✓ Yes

        Single Sign-On (SSO)

        ✓ Yes

        Multi-Factor Auth (MFA)

        ✓ Yes

        Data Encryption

        ✓ Yes

        Audit Logs

        ✓ Yes

        Data Residency

        🌐 Global
        🌐 Global

        ERPNext vs Odoo CRM User Reviews & Rating Comparison

        User Ratings

        Rating Distribution

        30

        20

        0

        1

        0

        70

        31

        15

        10

        4

        204

        66

        7

        1

        1

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Overall positive sentiment highlighting ERPNext's flexibility and comprehensive features, tempered by setup and upgrade challenges.

        What buyers like

        • Customizability
        • All-in-one functionality
        • Community support

        Common complaints

        • Complex setup
        • Limited documentation

        Buyer sentiment

        Buyer sentiment is positive across 130 reviews, with strong overall satisfaction.

        What buyers like

        • Offers comprehensive features for managing sales processes, including delivery, follow-up, lead organization, and classification.
        • User-friendly interface that is easy to navigate, even for those with non-technical backgrounds.
        • Strong integration capabilities with third-party services like WhatsApp, SMS, and email, enhancing workflow automation.

        Common complaints

        • Limited marketplace for additional third-party apps or connectors, which restricts advanced functionalities.
        • Can be overwhelming for new users due to the richness of features and customization options without adequate training or support.
        • Some users report the need for minor adjustments to ensure optimal usability.

        Buyer sentiment

        Buyer sentiment is positive across 279 reviews, with strong overall satisfaction.

        What buyers like

        • Simple, intuitive design with a short learning curve, making it easy to use and implement, even for non-technical users.
        • Affordable pricing tailored for startups and small businesses, offering great value for core CRM functionalities.
        • Effective pipeline management and workflow automation, enabling businesses to streamline sales processes.

        Common complaints

        • Limited integrations with third-party tools (e.g., social media apps, direct LinkedIn or Facebook ad imports), making data syncing challenging.
        • Lack of advanced features and scalability, restricting use for larger enterprises or complex workflows.
        • Inconsistent customer support with restricted availability, affecting issue resolution during critical times.

        Pros and Cons

        • Highly customizable and open-source allowing tailored workflows

        • Comprehensive all-in-one modules covering accounting, HR, CRM, manufacturing

        • Active community support with lifetime upgrades

        • Setup and customization can be challenging for newcomers

        • Limited developer documentation and technical support

        • All-in-one solution covers various business needs.

        • Strong collaboration tools enhance team productivity.

        • Intuitive interface simplifies complex tasks.

        • Initial setup can be time-consuming.

        • May overwhelm new users with features.

        • Real-time updates keep teams informed.

        • Integration with email and calendar enhances productivity.

        • User-friendly interface simplifies navigation.

        • Customization options may not meet all needs.

        • New users may find the interface complex.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        List of Customers

        Customers

        No Customers information available.

        Creativi Quadrati

        Creativi Quadrati

        Vectis

        Vectis

        BertinChamps

        BertinChamps

        Antech Microsystem Pvt.Ltd

        Antech Microsystem Pvt.Ltd

        Investacc

        Investacc

        Hire

        Hire

        Media and Screenshots

        Screenshots

        Task

        3 Screenshots

        Odoo CRM screenshot

        3 Screenshots

        Videos

        video-0

        1 Videos

        video-0

        2 Videos

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        Add another option to compare side by side

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, ERPNext or Odoo CRM?
        ERPNext edges out the other on user ratings (4.3 vs 4.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do ERPNext and Odoo CRM offer a free trial?
        Yes, both ERPNext and Odoo CRM offer a free trial.
        What is the starting price of ERPNext vs Odoo CRM?
        ERPNext starts at Contact for pricing. Odoo CRM starts at $7.25 /Month.
        What are the top alternatives to ERPNext?
        Top alternatives to ERPNext include Dolibarr ERP CRM, Odoo CRM, abas ERP, SAP ERP, SAP Business One.
        What are the top alternatives to Odoo CRM?
        Top alternatives to Odoo CRM include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Salesforce.

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