Which is better, Efficy CRM or Second CRM?

Second CRM edges out Efficy CRM based on user ratings across 2 reviews. That said, the best pick depends on your workflow — Efficy CRM may be a stronger fit for specific team sizes or use cases. Review the full comparison to decide.

What are the main differences between Efficy CRM and Second CRM?

Key differences between Efficy CRM and Second CRM include pricing (Efficy CRM starts at undisclosed vs Second CRM at $4.25); target audience (Efficy CRM targets Freelancers / Consultants while Second CRM serves Large Enterprises); free trial availability (Efficy CRM offers one, Second CRM does not). Use the Spotsaas comparison table to evaluate each dimension before deciding.

Do both Efficy CRM and Second CRM offer a Free trial?

Efficy CRM offers Free Trial, but Second CRM does not.

Who are the typical users of Second CRM?

Second CRM is designed for Large Enterprises, Medium Business, Small Business.

What is the starting price of Efficy CRM and Second CRM?

The starting price of Second CRM is $4.25/User/Month. Pricing for Efficy CRM is unavailable.

What are the best alternatives to Efficy CRM?

Some top alternatives to Efficy CRM include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Salesforce.

What are the best alternatives to Second CRM?

Some top alternatives to Second CRM include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Salesforce.

Efficy CRM vs Second CRM vs Bigin by Zoho CRM Comparison

Last updated: May 19, 2026

Efficy CRM

Starting at Contact for pricing

Free Trial
Freelancers / Consultants
Large Enterprises

Efficy CRM Software provides you with everything you need to increase sales and boost productivity. With seamless integration to the Efficy e-commerce solution, this user-friendly CRM system includes all the features you…

View Pricing Read Reviews

Second CRM

3.5(2 reviews)

Starting at $4.25 /User/Month

Large Enterprises
Medium Business

Second CRM is a customer relationship management platform for multi-channel businesses that need a single unified view of customer data across sales, support, and e-commerce touchpoints. It gives teams one-click access t…

View Pricing Read Reviews

Bigin by Zoho CRM

4.6(294 reviews)

Starting at $7 /User/Month

Free Trial
Small Business

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to get productive within a day wi…

View Pricing Read Reviews

Second CRM leads on user satisfaction with a 3.5-star rating across 2 reviews.

Efficy CRM vs Second CRM vs Bigin by Zoho CRM — at a glance

Feature	Efficy CRM	Second CRM	Bigin by Zoho CRM
Rating	—	3.5 / 5	4.6 / 5
Reviews	—	2	294
Starting price	Contact for pricing	$4.25 /User/Month	$7 /User/Month
Free trial	Yes	No	Yes
Free version	No	No	No
Best for	Freelancers / Consultants, Large Enterprises, Medium Business	Large Enterprises, Medium Business, Small Business	Small Business
Category	CRM Software	CRM Software	CRM Software
Platforms	SaaS/Web/Cloud, Mobile - Android, Mobile - iOS	SaaS/Web/Cloud	SaaS/Web/Cloud, Mobile - Android, Mobile - iOS
API	Available	—	Available
Support modes	Business Hours, Online	Online	Business Hours, Online
Certifications	—	SOC 2	—
Data residency	Global	US	Global

Key differences between Efficy CRM and Second CRM

Pricing: Second CRM starts at $4.25 /User/Month. Efficy CRM pricing is not publicly listed.
Free trial: Efficy CRM offers a free trial; Second CRM does not.
Target audience: Efficy CRM is built for Freelancers / Consultants and Large Enterprises, while Second CRM targets Large Enterprises and Medium Business.
Deployment: Efficy CRM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Second CRM supports SaaS/Web/Cloud.

Compare Efficy CRM vs Second CRM vs Bigin by Zoho CRM — and walk away knowing which one fits.

Which tool fits your team best

Which is actually cheaper for your team size

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Biggest differences

Features

Pricing

Buying details

Security

Buyer feedback

Integrations

Product tour

Other options

	Efficy CRM Talk to an expert Talk to an expert	Second CRM (2) Talk to an expert Talk to an expert

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Biggest differences

Affiliate Disclosure

Start here before you go deeper into features.

Efficy CRM

Best for

Freelancers / Consultants, Large Enterprises, Medium Business

Second CRM

Best for

Large Enterprises, Medium Business, Small Business

Bigin by Zoho CRM

Best for

Small Business

Efficy CRM typically suits Freelancers / Consultants and Large Enterprises. Second CRM tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description	Efficy CRM Software provides you with everything you need to increase sales and boost productivity. With seamless integration to the Efficy e-commerce solution, this user-friendly CRM ... Read More about Efficy CRM	Second CRM is a customer relationship management platform for multi-channel businesses that need a single unified view of customer data across sales, support, and e-commerce touchpoints. It ... Read More about Second CRM	Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to ... Read More about Bigin by Zoho CRM
Entry Level Pricing	Not Available	Starts from $4.25 , Billed Yearly	Starts from $7 , Billed Yearly
Free Trial Availability	Get Free Trial	No free trial	Get Free Trial
Spotsaas Score What's this? ↗	8.7/10	8.5/10	9.0/10
User Ratings Based on verified Spotsaas reviews		3.5 (2)	4.57 (294)
	Get pricing help	Get pricing help	Visit website

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How do Efficy CRM, Second CRM and Bigin by Zoho CRM Compare on Features?

Total Features	8 Features	9 Features	10 Features
Unique Features	No unique features	No unique features	No unique features
	Get Quote	Get Quote	Visit website

Compare Efficy CRM, Second CRM and Bigin by Zoho CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option
Starting From	Not Available	$4.25 , Billed Yearly	$7 , Billed Yearly
Pricing Plans	Not Available	Second CRM Foundation Get Started Centralize Customer Database Plan and Track Customer interactions Calendaring and Reminders Show more +	Free Get Started Single Pipeline 500 Records Instant Workflows (3) Show more + Express Get Started Includes features of Free plan, plus Team Pipelines (3) 50,000 Records Show more + Premier Get Started Includes features of Express Edition plan. plus Team Pipelines (5) 100,000 Records Show more +
Pricing Page
	View detailed pricing	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Not Available	Available
	Get help choosing	Get help choosing	Visit Website

Security & Compliance

Certifications, data handling, and security controls for IT and compliance evaluators.

SOC 2	—	✓ Yes
HIPAA	✗ No	✗ No
Single Sign-On (SSO)	—	✓ Yes
Multi-Factor Auth (MFA)	—	✓ Yes
Audit Logs	—	✓ Yes
Data Residency	🌐 Global	🇺🇸 US

Efficy CRM vs Second CRM User Reviews & Rating Comparison

User Ratings	No reviews available for the product	3.5 (based on 2 reviews)	4.57 (based on 294 reviews)
Rating Distribution	43 10 2 0 0	0 2 0 0 0	204 66 7 1 1
Spotsaas Editor’s POV generated by AI	What buyers like Accessible across devices, usable by staff with varying technical expertise. High degree of customization to fit specific business needs. Centralized customer data management improves tracking and workflows. Common complaints The learning curve can be steep for new users due to the abundance of features and complex interface, often requiring additional training or support to onboard. The web interface and UI/UX design can feel outdated or overwhelming for newcomers, leading to initial usability challenges. Page loading times and occasional glitches disrupt smooth operation, with some reporting frequent errors or delays.	Buyer sentiment Buyer sentiment is mixed to positive across 2 reviews, with clear strengths and a few common watchouts. What buyers like Second CRM provides a single view of all customer data, improving decision-making and workflow. Teams can work with a common language, enhancing collaboration and efficiency. Quick access to contextually relevant information makes it easier to serve customers. Common complaints Initial setup may be time-consuming for larger teams or businesses with complex workflows. New users may experience a learning curve when first getting started with the platform. While useful, advanced customization might be limited without technical expertise.	Buyer sentiment Buyer sentiment is very strong across 279 reviews, with consistently positive feedback. What buyers like Simple design with a short learning curve — accessible for non-technical users. Pricing targets startups and small businesses with core CRM features at low cost. Pipeline management and workflow automation reduce manual steps in sales processes. Common complaints Limited integrations with social media apps and LinkedIn or Facebook ad platforms. Lacks advanced features needed by larger enterprises or complex workflows. Customer support availability is inconsistent, affecting issue resolution during critical moments.
Pros and Cons	Efficient integration with e-commerce platforms enhances sales. User-friendly design makes it accessible for all team members. Comprehensive features streamline various business operations. Customization may be limited for specific needs. Initial setup might require some training.	Offers a comprehensive view of customer interactions. Facilitates better communication among team members. Contextual insights drive informed decision-making. Customization may be limited for specific needs. New users might find it complex initially.	Real-time updates keep teams informed. Integration with email and calendar enhances productivity. User-friendly interface simplifies navigation. Customization options may not meet all needs. New users may find the interface complex.
Positive Reviews	No reviews available for the product	No reviews available for the product	No reviews available for the product
		Read reviews	Read reviews

List of Customers

Customers	Volkswagen Vivest Vanbreda	McDonald's Malaysiakini MDEC	Antech Microsystem Pvt.Ltd Investacc Hire

Media and Screenshots

Screenshots	3 Screenshots	No screenshots available.
Videos	2 Videos	1 Videos

Alternatives

Alternatives	Bigin by Zoho CRM 4.57 ClickUp 4.4 Zoho CRM 4.07	Bigin by Zoho CRM 4.57 ClickUp 4.4 Zoho CRM 4.07	ClickUp 4.4 Zoho CRM 4.07 Freshsales 4.67

Frequently asked questions

Which is better, Efficy CRM or Second CRM?: Second CRM edges out the other on user ratings (3.5 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
Do Efficy CRM and Second CRM offer a free trial?: Efficy CRM offers a free trial. Second CRM does not.
What is the starting price of Efficy CRM vs Second CRM?: Efficy CRM starts at Contact for pricing. Second CRM starts at $4.25 /User/Month.
What are the top alternatives to Efficy CRM?: Top alternatives to Efficy CRM include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Salesforce.
What are the top alternatives to Second CRM?: Top alternatives to Second CRM include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Salesforce.

Efficy CRM vs Second CRM vs Bigin by Zoho CRM Comparison

Efficy CRM

Second CRM

Bigin by Zoho CRM

Efficy CRM vs Second CRM vs Bigin by Zoho CRM — at a glance

Key differences between Efficy CRM and Second CRM

Compare Efficy CRM vs Second CRM vs Bigin by Zoho CRM — and walk away knowing which one fits.

Efficy CRM

Second CRM

Download this Efficy CRM vs Second CRM vs Bigin by Zoho CRM comparison

Biggest differences

Description

Entry Level Pricing

Free Trial Availability

Spotsaas Score

User Ratings

Software Demo

Demo

Get shortlist help from a software advisor

How big is your team?

How do Efficy CRM, Second CRM and Bigin by Zoho CRM Compare on Features?

Compare Efficy CRM, Second CRM and Bigin by Zoho CRM on pricing

Other Details

Organization Types supported

Platforms Supported

Modes of support

API Support

Security & Compliance

Efficy CRM vs Second CRM User Reviews & Rating Comparison

List of Customers

Customers

Media and Screenshots

Screenshots

Videos

Alternatives

Related Blogs and Articles for Crm Software

Frequently asked questions