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DeskMoz vs LiveChat vs ZoomInfo Chat Comparison

Last updated:

DeskMoz

4.7(5 reviews)

Starting at $199 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Introducing DeskMoz – the ultimate solution for your website. With 24x7 support and a user-friendly chat platform, DeskMoz transforms your website into an interactive hub. Our team of agents engages with your visitors, t…

LiveChat

4.4(2,017 reviews)

Starting at $16 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Introducing LiveChat, an advanced live chat software that offers a range of features to enhance communication between businesses and their customers. With a user base of over 23,000 companies across 150 countries, includ…

ZoomInfo Chat

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. With personalized AI-driven exp…

DeskMoz leads on user satisfaction with a 4.7-star rating across 5 reviews.

SpotSaaS Analysis

DeskMozLiveChatZoomInfo Chat

The core difference between DeskMoz and LiveChat lies in their target audience and pricing, with DeskMoz being a more generalized tool and LiveChat specifically catering to small and medium businesses with a focus on integrated chat support. DeskMoz is ideal for companies looking for a straightforward solution without specific size constraints, while LiveChat is best suited for smaller organizations seeking real-time customer engagement.

- Pricing at $199 - Generalized tool for various business needs - No specific company size limitations - Lacks detailed target audience information - Not focused on real-time chat support - Ideal for businesses seeking a basic solution

- Pricing at $16 - Best for small and medium businesses - Focused on integrated real-time chat support - Seamless integration with platforms like Facebook and Mailchimp - Supports real-time message monitoring - Ideal for businesses needing efficient peak support management

DeskMoz vs LiveChat vs ZoomInfo Chat — at a glance

FeatureDeskMozLiveChatZoomInfo Chat
Rating4.7 / 54.4 / 5
Reviews52,017
Starting price$199 /Month$16 /User/MonthContact for pricing
Free trial Yes Yes No
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryLive Chat SoftwareLive Chat SoftwareLive Chat Software
Integrations1+ apps
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud
APIAvailableAvailable
Support modes24/7 (Live rep), Online24/7 (Live rep), OnlineBusiness Hours, Online
CertificationsSOC 2, GDPRSOC 2
Data residencyUSGlobalUS

Key differences between DeskMoz and LiveChat

  • Pricing: DeskMoz starts at $199 /Month, while LiveChat starts at $16 /User/Month.
  • User satisfaction: DeskMoz scores higher with a 4.7-star average.
  • Deployment: DeskMoz supports SaaS/Web/Cloud; LiveChat supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.

Compare DeskMoz vs LiveChat vs ZoomInfo Chat — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Live Chat Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

DeskMoz - Live Chat Software
Talk to an expert
Talk to an expert
LiveChat - Live Chat Software
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Biggest differences

Start here before you go deeper into features.

DeskMoz

Best for

Large Enterprises, Medium Business, Small Business

LiveChat

Best for small to medium businesses needing integrated real-time customer chat support.

Choose if
  • You want seamless integration with marketing and messaging platforms like Facebook and Mailchimp.
  • Your team requires real-time customer message monitoring to manage peak support hours efficiently.
  • You need a collaborative ticketing system to track and resolve customer queries effectively.
Consider alternatives if
  • Your company requires a large number of simultaneous active chat accounts for high traffic.
  • You need highly customizable sales tracking and event analytics without investing in complex setup.

ZoomInfo Chat

Best for

Large Enterprises, Medium Business, Small Business

DeskMoz typically suits Large Enterprises and Medium Business. LiveChat tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Introducing DeskMoz – the ultimate solution for your website. With 24x7 support and a user-friendly chat platform, DeskMoz transforms your website into an interactive hub. Our team of ... Read More about DeskMoz

Introducing LiveChat, an advanced live chat software that offers a range of features to enhance communication between businesses and their customers. With a user base of over 23,000 ... Read More about LiveChat

Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. ... Read More about ZoomInfo Chat

Entry Level Pricing

  • Starts from $199
  • Starts from $16 , Billed Yearly
  • Not Available

Free Trial Availability

  • Free Trial available
  • Free Trial available
  • No free trial

Spotsaas Score

What's this? ↗

8.2/10

9.8/10

8.2/10

User Ratings

Based on verified Spotsaas reviews

4.7

(5)

Best Company Size

Small BusinessMedium Business
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Software Demo

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How do DeskMoz, LiveChat and ZoomInfo Chat Compare on Features?

Total Features

4 Features

8 Features

7 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare DeskMoz, LiveChat and ZoomInfo Chat on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $199
        • $16 , Billed Yearly
        • Not Available

        Pricing Plans

        • Not Available
        • Starter

          • 60-day chat history

          • Basic widget customization

          • Ticketing system

          Show more +

        • Team

          • Unlimited chat history

          • Full widget customization

          • Ticketing system

          Show more +

        • Business

          • Unlimited chat history

          • Full widget customization

          • Ticketing system

          Show more +

        • Browse all pricing plans
        • Not Available

        Pricing Page

        DeskMoz pricing
        LiveChat pricing
        ZoomInfo Chat pricing

        Other Details

        Organization Types supported

        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Not Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes

        HIPAA

        ✗ No
        ✗ No

        GDPR

        ✓ Yes

        Single Sign-On (SSO)

        ✓ Yes

        Multi-Factor Auth (MFA)

        ✓ Yes

        Data Encryption

        ✓ Yes

        Audit Logs

        ✓ Yes

        Data Residency

        🇺🇸 US
        🌐 Global

        DeskMoz vs LiveChat User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        Rating Distribution

        20

        0

        0

        0

        0

        525

        192

        46

        8

        20

        No reviews available for this product

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Buyer sentiment is very strong across 20 reviews, with consistently positive feedback.

        What buyers like

        • 24/7 support availability
        • User-friendly chat platform
        • Personalized dashboard

        Common complaints

        • Limited customization options
        • Analytics features need improvement
        • Pricing may be high for small businesses

        Buyer sentiment

        Overall positive sentiment highlights LiveChat's integration capabilities and real-time support features, tempered by concerns over account limits and setup complexity.

        What buyers like

        • Integration capabilities
        • Real-time customer overview
        • Ticketing system for collaboration

        Common complaints

        • Limited active accounts
        • Learning curve and setup complexity

        What buyers like

        • AI-driven experiences
        • Seamless prospect routing
        • Instant alerts

        Common complaints

        • May require technical setup
        • Limited offline capabilities
        • Not ideal for small teams

        Pros and Cons

        • 24/7 support ensures constant customer engagement

        • User-friendly interface enhances usability

        • Personalized dashboard provides valuable insights

        • Customization options may be limited

        • Analytics features could be more robust

        • Strong integration capabilities with third-party tools like Facebook, Google Analytics, and Mailchimp

        • Real-time customer message overview enabling efficient task assignment during peak hours

        • Effective ticketing system for collaborative customer support and query tracking

        • Limited number of active accounts restricts flexibility during high volume periods

        • Steep learning curve requiring time and effort to master

        • AI capabilities provide personalized interactions with leads.

        • Efficient routing of prospects accelerates sales processes.

        • May require a learning curve for setup.

        • Not suitable for teams with limited resources.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Integrations

        Integration with other apps

        No Integration information available.

        No Integration information available.

        Media and Screenshots

        Screenshots

        DeskMoz Screenshot

        4 Screenshots

        All customers

        7 Screenshots

        Videos

        video-0

        2 Videos

        video-0

        3 Videos

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, DeskMoz or LiveChat?
        DeskMoz edges out the other on user ratings (4.7 vs 4.4). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do DeskMoz and LiveChat offer a free trial?
        Yes, both DeskMoz and LiveChat offer a free trial.
        What is the starting price of DeskMoz vs LiveChat?
        DeskMoz starts at $199 /Month. LiveChat starts at $16 /User/Month.
        What are the top alternatives to DeskMoz?
        Top alternatives to DeskMoz include ZoomInfo Chat, LiveAgent, LiveChat, Crisp, LiveEngage.
        What are the top alternatives to LiveChat?
        Top alternatives to LiveChat include ZoomInfo Chat, ClickDesk, LiveAgent, Tidio Chat, LiveEngage.

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