Compare Desk365 vs HR365 Helpdesk

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Desk365 Get Quote Get Quote	HR365 Helpdesk (20) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Desk 365 is web based help desk software, designed to automate it for IT department. It provides all the functions of a help desk to keep track of the incidents, assign them to technicians ... Read More	HR365 Helpdesk is an effective, user-friendly task tracking system designed for SharePoint. Offering a range of features that promote seamless reporting, self service, and full ... Read More
Entry Level Pricing	Starts from $10 , Billed Yearly	Starts from $49
Free Trial Availability	No free trial	Get Free Trial
Spotsaas Score	7.5/10	Not Available
User Ratings		2.2 (2)
	Get Quote	Get Quote

Features

Total Features	5 Features	0 Features
Unique Features		No features
	Get Quote	Get Quote

Pricing

Pricing Option
Starting From	$10 , Billed Yearly	$49
Pricing Plans	STARTER Get Started Microsoft Teams Ticketing Email Ticketing Customer Management Show more + GROWTH Get Started Microsoft Teams Ticketing Email Ticketing Customer Management Show more +	Not Available
Pricing Page
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Freelancers Large Enterprises Medium Business Small Business Individuals	Freelancers Large Enterprises Medium Business Small Business Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Not Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	No reviews available for the product	2.2 (based on 2 reviews)
Rating Distribution	No reviews available for the product	Excellent 20 Very Good 0 Good 0 Poor 0 Terible 0
Expert's Review generated by AI	No Expert ai Review available for the product	Helpdesk 365 has garnered high praise in the past 12 months, and it's not surprising given its impressive array of features. Users appreciate its versatility, with multiple roles catering to all ...Read more
Pros and Cons		Provides multiple roles such as agent, supervisor, and users, accommodating different levels of employees to request help easily. Advanced ticketing system that distributes tickets based on teams' expertise, making support across various departments seamless. Simplifies communication through focused ticketing and email features, enhancing customer support. User-friendly interface and ease of raising tickets with timely resolutions, leading to widespread adoption by organizations. Newcomers may find the richness of features and customizations overwhelming without adequate support. Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.
Positive Reviews	No reviews available for the product	No reviews available for the product
		Read reviews

Customers

Customers	No Customers information available.	KPMG Apollo Bank SIEMENS

Media and Screenshots

Screenshots	No screenshots available.	5 Screenshots

Alternatives

Alternatives	Zendesk Support 4.3 Zoho Desk 4.4 Tidio Helpdesk	Freshservice 4.4 ManageEngine ServiceDesk Plus 4.2 SolarWinds Service Desk 4.4

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

HR365 Helpdesk offers Free Trial, but Desk365 does not.

Desk365 is designed for Large Enterprises, Medium Business and Small Business.

HR365 Helpdesk is designed for Large Enterprises, Medium Business and Small Business.

Pricing for Desk365 Starts at $10/User/Month when Billed Yearly whereas for HR365 Helpdesk Starts at $49/Month.

Some top alternatives to Desk365 includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, Deskero, Teamwork Desk, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, Help Scout, LabiDesk, AzureDesk, BoldDesk and HR365 Helpdesk.

Some top alternatives to HR365 Helpdesk includes Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Teamwork Desk, HelpDesk, ReadyDesk, Sitehelpdesk, Spiceworks Help Desk, Help Desk Premier, DeskXpand, TechExcel ServiceWise and Scopedesk.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Desk365 vs HR365 Helpdesk

Desk365

HR365 Helpdesk

OverviewAffiliate Disclosure

Features

Pricing

Other Details

User Reviews

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure