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Customerly vs Social Intents vs ZoomInfo Chat Comparison

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Customerly

4.6(16 reviews)

Starting at $24 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Introducing Customerly, the ultimate customer lifecycle software tailored specifically for client-facing businesses. This comprehensive tool streamlines customer management by offering support, collecting feedback, and a…

Social Intents

4.3(10 reviews)

Starting at $19 /Month

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

Live Chat Tool for Slack and Microsoft Teams. Boost website conversions and provide exceptional customer service with Social Intents. Seamlessly communicate with website visitors in real-time through popular web-based ch…

ZoomInfo Chat

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. With personalized AI-driven exp…

Customerly leads on user satisfaction with a 4.6-star rating across 16 reviews.

Customerly vs Social Intents vs ZoomInfo Chat — at a glance

FeatureCustomerlySocial IntentsZoomInfo Chat
Rating4.6 / 54.3 / 5—
Reviews1610—
Starting price$24 /Month$19 /MonthContact for pricing
Free trial Yes Yes No
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessFreelancers / Consultants, Large Enterprises, Medium BusinessLarge Enterprises, Medium Business, Small Business
CategoryLive Chat SoftwareLive Chat SoftwareLive Chat Software
Integrations——1+ apps
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/CloudSaaS/Web/Cloud
APIAvailable—Available
Support modes24/7 (Live rep), OnlineOnlineBusiness Hours, Online
CertificationsGDPR—SOC 2
Data residencyUSUSUS

Key differences between Customerly and Social Intents

  • Pricing: Customerly starts at $24 /Month, while Social Intents starts at $19 /Month.
  • Target audience: Customerly is built for Large Enterprises and Medium Business, while Social Intents targets Freelancers / Consultants and Large Enterprises.
  • User satisfaction: Customerly scores higher with a 4.6-star average.
  • Deployment: Customerly supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Social Intents supports SaaS/Web/Cloud.

Compare Customerly vs Social Intents vs ZoomInfo Chat — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Live Chat Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Customerly - Live Chat Software
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Social Intents - Live Chat Software
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Customerly, Social Intents vs ZoomInfo Chat: Biggest differences

Start here before you go deeper into features.

Customerly

Best for

Large Enterprises, Medium Business, Small Business

Social Intents

Best for

Freelancers / Consultants, Large Enterprises, Medium Business

ZoomInfo Chat

Best for

Large Enterprises, Medium Business, Small Business

Customerly typically suits Large Enterprises and Medium Business. Social Intents tends to fit Freelancers / Consultants and Large Enterprises better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Introducing Customerly, the ultimate customer lifecycle software tailored specifically for client-facing businesses. This comprehensive tool streamlines customer management by offering ... Read More about Customerly

Live Chat Tool for Slack and Microsoft Teams. Boost website conversions and provide exceptional customer service with Social Intents. Seamlessly communicate with website visitors in ... Read More about Social Intents

Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. ... Read More about ZoomInfo Chat

Entry Level Pricing

  • Starts from $24 , Billed Yearly
  • Starts from $19 , Billed Yearly
  • Not Available

Free Trial Availability

  • Free Trial available
  • Free Trial available
  • No free trial

SpotScore

What's this? ↗

9.0/10

8.4/10

8.2/10

User Ratings

Based on verified Spotsaas reviews

4.56

(16)

4.35

(10)
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

Customerly has not given any software demo yet

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How do Customerly, Social Intents and ZoomInfo Chat Compare on Features?

Total Features

8 Features

7 Features

7 Features

Unique Features

No unique features

No unique features

No unique features

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Get Quote

Compare Customerly, Social Intents and ZoomInfo Chat on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $24 , Billed Yearly
        • $19 , Billed Yearly
        • Not Available

        Pricing Plans

        • Not Available

        Pricing Page

        Customerly pricing
        Social Intents pricing
        ZoomInfo Chat pricing

        Customerly, Social Intents vs ZoomInfo Chat: Other Details

        Organization Types supported

        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Not Available
        • Available
        Get help choosing
        Get help choosing

        Customerly, Social Intents vs ZoomInfo Chat Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        —
        —

        HIPAA

        ✗ No
        ✗ No

        GDPR

        ✓ Yes
        —

        Data Encryption

        ✓ Yes
        —

        Data Residency

        🇺🇸 US
        🇺🇸 US

        Customerly vs Social Intents User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        Rating Distribution

        13

        2

        1

        0

        1

        7

        2

        1

        0

        0

        No reviews available for this product

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Buyer sentiment is very strong across 17 reviews, with consistently positive feedback.

        What buyers like

        • Affordable software offering great value for money, including a free tier with almost all necessary features.
        • Feature-rich platform with premium features like workflows and automations at a reasonable cost.
        • User-friendly interface for both owners and customers, making it easy to use.

        Common complaints

        • Some users find Customerly to be not the easiest and most efficient tool for live chat.
        • Concerns raised about the CEO's integrity and the company's commitment to promises.
        • Marketplace for additional apps and connectors is limited, potentially restricting advanced functionalities.

        Buyer sentiment

        Buyer sentiment is positive across 10 reviews, with strong overall satisfaction.

        What buyers like

        • Integrates with Slack
        • Real-time visitor communication
        • Lead generation tools

        Common complaints

        • Limited to Slack and Teams
        • Basic reporting features
        • No mobile app

        What buyers like

        • AI-driven experiences
        • Seamless prospect routing
        • Instant alerts

        Common complaints

        • May require technical setup
        • Limited offline capabilities
        • Not ideal for small teams

        Pros and Cons

        • Affordable software offering great value for money, including a free tier with almost all necessary features.

        • Feature-rich platform with premium features like workflows and automations at a reasonable cost.

        • User-friendly interface for both owners and customers, making it easy to use.

        • Some users find Customerly to be not the easiest and most efficient tool for live chat.

        • Concerns raised about the CEO's integrity and the company's commitment to promises.

        • Seamless integration with popular communication tools

        • Effective lead generation features

        • Real-time engagement with website visitors

        • Limited to specific platforms

        • Basic analytics may not suffice

        • AI capabilities provide personalized interactions with leads.

        • Efficient routing of prospects accelerates sales processes.

        • May require a learning curve for setup.

        • Not suitable for teams with limited resources.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Used Customerly, Social Intents, or ZoomInfo Chat? Tell buyers what actually differs.

        Integrations

        Integration with other apps

        No Integration information available.

        No Integration information available.

        Media and Screenshots

        Screenshots

        Customer service software with live chat

        1 Screenshots

        Social Intent screenshot

        3 Screenshots

        Videos

        No videos available.

        video-0

        3 Videos

        Alternatives to Customerly, Social Intents, ZoomInfo Chat

        Expand your comparison

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Customerly or Social Intents?
        Customerly edges out the other on user ratings (4.6 vs 4.3). That said, the best pick depends on your use case, so use the comparison tables above to evaluate each dimension.
        Do Customerly and Social Intents offer a free trial?
        Yes, both Customerly and Social Intents offer a free trial.
        What is the starting price of Customerly vs Social Intents?
        Customerly starts at $24 /Month. Social Intents starts at $19 /Month.
        What are the top alternatives to Customerly?
        Top alternatives to Customerly include ZoomInfo Chat, Let's Connect, ChatGen, NinjaChat by 500apps, ClickDesk.
        What are the top alternatives to Social Intents?
        Top alternatives to Social Intents include ZoomInfo Chat, WebGreeter, Provide Support, RumbleTalk, Subiz.