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Creatio vs Simply CRM vs Bigin by Zoho CRM Comparison

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Creatio

4.7(61 reviews)

Starting at $25 /user/month

  • Free Trial
  • Large Enterprises
  • Medium Business

Creatio is a no-code platform for mid-market and enterprise teams that need to automate CRM workflows and broader enterprise processes without depending on developer resources. It covers marketing, sales, and service aut…

Simply CRM

4.8(131 reviews)

Starting at $15 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Simply CRM is a cloud-based CRM that tracks customer interactions and manages communication across internal teams and external contacts. It gives businesses a centralized record of customer data to support relationship m…

Bigin by Zoho CRM

4.6(294 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to get productive within a day wi…

Simply CRM leads on user satisfaction with a 4.8-star rating across 131 reviews.

Creatio vs Simply CRM vs Bigin by Zoho CRM — at a glance

FeatureCreatioSimply CRMBigin by Zoho CRM
Rating4.7 / 54.8 / 54.6 / 5
Reviews61131294
Starting price$25 /user/month$15 /User/Month$7 /User/Month
Free trial Yes Yes Yes
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessSmall Business
CategoryLow Code Development Platforms (LCDP) SoftwareCRM SoftwareCRM Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailableAvailable
Support modes24/7 (Live rep), Business Hours, Online24/7 (Live rep), OnlineBusiness Hours, Online
CertificationsGDPR
Data residencyGlobalGlobalGlobal

Key differences between Creatio and Simply CRM

  • Pricing: Creatio starts at $25 /user/month, while Simply CRM starts at $15 /User/Month.
  • User satisfaction: Simply CRM scores higher with a 4.8-star average.
  • Deployment: Creatio supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; Simply CRM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Compare Creatio vs Simply CRM vs Bigin by Zoho CRM — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Low Code Development Platforms (LCDP) Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Creatio - Low Code Development Platforms (LCDP) Software
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Simply CRM - CRM Software
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Talk to an expert

Free PDF comparison

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Biggest differences

Start here before you go deeper into features.

Creatio

Best for automating and customizing CRM workflows without coding.

Choose if
  • You need a no-code platform with high customization freedom for CRM and workflows.
  • Your business fits medium to large size with 50-500 employees requiring industry-specific workflows.
  • You want a comprehensive CRM suite covering marketing, sales, and service in one platform.
Consider alternatives if
  • Your team has very limited technical expertise and struggles with integrations.
  • You are a small business sensitive to pricing and steep learning curves.

Simply CRM

Best for

Large Enterprises, Medium Business, Small Business

Bigin by Zoho CRM

Best for

Small Business

Creatio typically suits Large Enterprises and Medium Business. Simply CRM tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Creatio is a no-code platform for mid-market and enterprise teams that need to automate CRM workflows and broader enterprise processes without depending on developer resources. It covers ... Read More about Creatio

Simply CRM is a cloud-based CRM that tracks customer interactions and manages communication across internal teams and external contacts. It gives businesses a centralized record of customer ... Read More about Simply CRM

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to ... Read More about Bigin by Zoho CRM

Entry Level Pricing

  • Starts from $25 , monthly
  • Starts from $15 , Billed Yearly
  • Starts from $7 , Billed Yearly

Free Trial Availability

SpotScore

What's this? ↗

9.6/10

8.6/10

9.0/10

User Ratings

Based on verified Spotsaas reviews

4.66

(61)

4.57

(294)

Best Company Size

50 to 500 employeesMedium to large enterprises
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

Creatio

  • Streamlined Processes: Creatio lets teams automate routine workflows, so tasks are completed efficiently and managers can focus on strategic initiatives instead of repetitive work.
  • Customizable Solutions: With its low-code platform, you can easily tailor applications to fit your unique business needs. This flexibility means that you can adapt quickly to market changes without heavy reliance on IT resources.
  • Better Collaboration: Creatio improves communication across departments and builds a collaborative environment. Executives make better decisions and achieve stronger organizational alignment.
Best fit

Best fit

Creatio

  • 50 to 500 employees
  • Martech, Revtech, Fintech, Sales Automation, SaaS, and Consulting
  • Sales Managers, Account Executives, Business Development Representatives, and CRM Administrators
Watchouts

Reasons buyers look elsewhere

Creatio

  • Users may seek alternatives to Creatio due to budget constraints, as some businesses find the pricing structure higher than their financial capabilities or may require more cost-effective solutions for their CRM needs.
  • Organizations with specific industry requirements might look for alternatives that offer tailored features or integrations not available in Creatio, ensuring a better fit for their unique operational workflows.
  • Companies experiencing rapid growth may require more scalable CRM solutions that can easily adapt to evolving business needs and accommodate larger teams without compromising performance.

Software Demo

Demo

No software demo available

Simply CRM has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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  • Understand the tradeoffs before you talk to vendors
  • Free 15-min call with a software advisor.

Step 1 of 4

How big is your team?

We tailor recommendations to companies your size.

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How do Creatio, Simply CRM and Bigin by Zoho CRM Compare on Features?

Total Features

10 Features

7 Features

10 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare Creatio, Simply CRM and Bigin by Zoho CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $25 , monthly
        • $15 , Billed Yearly
        • $7 , Billed Yearly

        Pricing Plans

        • Growth

          $25

          /user/month

          • Number of users : 5

          • Number of applications : Unlimited

          • Number of workflows : Unlimited

          Show more +

        • Enterprise

          $55

          /user/month

          • Number of users : 5

          • Number of applications : Unlimited

          • Number of workflows : Unlimited

          Show more +

        • Unlimited

          $85

          /user/month

          • Number of users : 50

          • Number of applications : Unlimited

          • Number of workflows : Unlimited

          Show more +

        • Starter

          • Dashboards

          • Lead management

          • Contact management

          Show more +

        • Professional

          • Includes features of Starter plan, plus

          • Invoices & quotes

          • Sales orders

          Show more +

        • Enterprise

          • Includes features of Professional plan, plus

          • Behavior prediction (AI)

          • Custom buttons & layouts

          Show more +

        • Browse all pricing plans
        • Free

          • Single Pipeline

          • 500 Records

          • Instant Workflows (3)

          Show more +

        • Express

          • Includes features of Free plan, plus

          • Team Pipelines (3)

          • 50,000 Records

          Show more +

        • Premier

          • Includes features of Express Edition plan. plus

          • Team Pipelines (5)

          • 100,000 Records

          Show more +

        Pricing Page

        Creatio pricing
        Simply CRM pricing
        Bigin by Zoho CRM pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        HIPAA

        ✗ No

        GDPR

        ✓ Yes

        Single Sign-On (SSO)

        ✓ Yes

        Multi-Factor Auth (MFA)

        ✓ Yes

        Data Encryption

        ✓ Yes

        Audit Logs

        ✓ Yes

        Data Residency

        🌐 Global
        🌐 Global

        Creatio vs Simply CRM User Reviews & Rating Comparison

        User Ratings

        Rating Distribution

        48

        13

        0

        0

        0

        115

        6

        0

        0

        0

        204

        66

        7

        1

        1

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Overall positive sentiment highlights Creatio's powerful no-code automation and customization, tempered by concerns over learning curve and integration complexity.

        What buyers like

        • Ease of use for non-technical users
        • Customization flexibility
        • Comprehensive CRM functionality

        Common complaints

        • Steep learning curve
        • Integration difficulties

        Buyer sentiment

        Buyer sentiment is very strong across 121 reviews, with consistently positive feedback.

        What buyers like

        • Simply CRM is accessible from anywhere, offering flexibility for teams working remotely or across different locations.
        • It efficiently tracks and manages both internal and external customer interactions, improving relationship management.
        • The platform is user-friendly, making it accessible even for teams with minimal technical experience.

        Common complaints

        • Some advanced CRM features might be lacking, which could be a drawback for larger or more complex organizations.
        • May have limited integration with third-party tools and other business systems.
        • While user-friendly, the platform may not offer as much customization flexibility as other high-end CRMs.

        Buyer sentiment

        Buyer sentiment is very strong across 279 reviews, with consistently positive feedback.

        What buyers like

        • Simple design with a short learning curve — accessible for non-technical users.
        • Pricing targets startups and small businesses with core CRM features at low cost.
        • Pipeline management and workflow automation reduce manual steps in sales processes.

        Common complaints

        • Limited integrations with social media apps and LinkedIn or Facebook ad platforms.
        • Lacks advanced features needed by larger enterprises or complex workflows.
        • Customer support availability is inconsistent, affecting issue resolution during critical moments.

        Pros and Cons

        • No-code workflow automation accessible to non-technical users

        • High customization freedom to tailor CRM and workflows

        • Comprehensive CRM suite covering marketing, sales, and service

        • Learning curve for users unfamiliar with CRM systems

        • Integration challenges requiring technical expertise

        • Cloud-based access allows for flexibility and ease of use.

        • Strong focus on managing customer interactions enhances relationship building.

        • Customizable features cater to specific business needs.

        • Limited reporting capabilities may hinder performance analysis.

        • Basic analytics may not meet advanced user needs.

        • Real-time updates keep teams informed.

        • Integration with email and calendar enhances productivity.

        • User-friendly interface simplifies navigation.

        • Customization options may not meet all needs.

        • New users may find the interface complex.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Used Creatio, Simply CRM, or Bigin by Zoho CRM? Tell buyers what actually differs.

        List of Customers

        Customers

        Skeyes

        Skeyes

        DFS Aviation Services

        DFS Aviation Services

        Onco360

        Onco360

        No Customers information available.

        Antech Microsystem Pvt.Ltd

        Antech Microsystem Pvt.Ltd

        Investacc

        Investacc

        Hire

        Hire

        Media and Screenshots

        Screenshots

        Creatio

        10 Screenshots

        1 Screenshots

        Videos

        video-0

        3 Videos

        No videos available.

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Creatio or Simply CRM?
        Simply CRM edges out the other on user ratings (4.8 vs 4.7). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Creatio and Simply CRM offer a free trial?
        Yes, both Creatio and Simply CRM offer a free trial.
        What is the starting price of Creatio vs Simply CRM?
        Creatio starts at $25 /user/month. Simply CRM starts at $15 /User/Month.
        What are the top alternatives to Creatio?
        Top alternatives to Creatio include Zoho CRM, Zoho CRM Plus, Zoho Creator, Appian, Mendix.
        What are the top alternatives to Simply CRM?
        Top alternatives to Simply CRM include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Salesforce.