8.7
SpotScore
GoToMyPC Review: Is It The Right Remote Access Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
Free Trial Available
GDPR
SOC 2
HIPAAStarts from $18 / / computer / month
Duke University
Park Heights Animal Care CenterTrusted by teams including Duke University
Overview
Pricing
Features
Buyer feedback
Alternatives
Customers
Media
Security & Compliance
Support
FAQ
Blogs
Spotsaas Analysis for GoToMyPC
GoToMyPC is a remote access software frequently used by IT Managers and Remote Support Technicians in medium-sized businesses. With a rating of 3.9/5 from 105 reviews, it is broadly validated, indicating a generally positive reception among its users.
The platform is praised for its user-friendly interface and reliable, fast connections, which significantly enhance remote work capabilities. Additionally, its secure platform supports safe file transfers and remote printing, making it a dependable choice for remote access needs. However, the limited variety of features may pose challenges for users who require more advanced functionalities, as the marketplace lacks a wide range of apps and connectors.
Quick facts about GoToMyPC
What is GoToMyPC?
GoToMyPC is a trusted remote desktop solution designed to provide seamless and secure access to your home or office computer from anywhere in the world. Known for its ease of use, GoToMyPC allows users to connect instantly from any PC, Mac, iOS, Android, Linux, or Chromebook device. The platform ensures robust security with features like 256-bit AES encryption, multifactor authentication, SSO, antivirus protection, and host access codes. GoToMyPC enhances productivity with tools such as file transfer, remote printing, guest access, and real-time screen sharing. Its highly compressed data transfer ensures minimal lag and a smooth user experience. Setup is quick and user-friendly, requiring no specialized training, while 24/7 customer support is readily available. The solution integrates effortlessly with any network environment, including those with firewalls, NAT/PAT, or dynamic IPs. Mobile apps further extend flexibility, allowing professionals to work remotely using smartphones and tablets with complete control. Users benefit from real-time access to applications, programs, and files as if physically present at their desktops. GoToMyPC has been a proven industry standard for over 20 years, offering reliability and scalability. Its mobile capability includes mouse control, screen zoom, and full keyboard access for complete on-the-go productivity.
Pricing
Starts from $18 / / computer / month
Free Trial available
Best For
Suited for solo users, small teams, SMBs, and enterprise
Security & Compliance
SOC 2GDPRHIPAASSO & MFA supported
Data residency:Global
Platform
Web + mobile app (iOS & Android)
Installed - Windows
Installed - Mac
GoToMyPC Software Demo
GoToMyPC was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider GoToMyPC
- Use cases
- IT Services and Consulting, Remote Work Solutions, Education Technology
- Team types
- IT Managers, Remote Support Technicians
- Company size
- 10-50 employees, 51-500 employees
- Workflow style
- Simple and streamlined
- Setup complexity
- Low
Why teams choose GoToMyPC
User-friendly interface enabling quick onboarding and ease of use
Reliable and fast remote connections from multiple device types
Strong security features including 256-bit AES encryption and multifactor authentication
Is GoToMyPC right for you?
Best for secure, easy remote desktop access across multiple device types.
Choose GoToMyPC if
- You need a simple, user-friendly remote access solution with quick onboarding.
- Your team requires reliable, fast connections from diverse devices including Linux and Chromebook.
- Security is a priority, with features like 256-bit AES encryption and multifactor authentication.
Consider alternatives if
- Your organization demands extensive app integrations and highly customizable workflows.
- You require a broad marketplace of third-party connectors and plugins for extensibility.
What buyers should know before shortlisting GoToMyPC
GoToMyPC works best for users who need simple, fast remote access without complex setup. Before shortlisting, verify that the platform supports your specific devices—Windows, Mac, iOS, and Android coverage is solid, but some legacy systems may have compatibility gaps.
Test file transfer speeds in your demo, as performance varies by connection quality and file size. Check whether the pricing model (per-user or per-device licensing) matches your team structure; overage costs can add up quickly if you underestimate concurrent user needs.
The main limitation is feature depth. GoToMyPC handles basic remote control, file transfer, and printing well, but lacks advanced IT management tools like patch deployment or endpoint detection that larger IT teams require.
If you need those capabilities, you'll likely outgrow the platform within 12–18 months. Confirm integration points with your existing tools—SSO support exists but is limited to specific identity providers, so verify your auth system is compatible before committing.
Login instability has been reported by some users, particularly during peak hours or with unstable connections. Ask the vendor about their SLA for uptime and get specifics on incident response times.
For small teams or individuals doing occasional remote work, GoToMyPC delivers reliable access at a reasonable price. For IT departments managing 50+ endpoints or requiring audit trails and granular permission controls, evaluate alternatives with stronger administrative features first.
GoToMyPC pros and cons
- GoToMyPC pros
User-friendly interface enabling quick onboarding and ease of use
Reliable and fast remote connections from multiple device types
Strong security features including 256-bit AES encryption and multifactor authentication
- GoToMyPC cons
Limited variety of advanced features may not meet all user needs
Lack of a wide range of marketplace apps and connectors restricts extensibility
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What is the pricing of GoToMyPC?
GoToMyPC Pricing Plans
Personal
$29
/computer/month
Number of Users : 1
Number of Computers : 1- 20
Free first session to a new computer
Unlimited Remote Access
Remote Printing
Show more +
Pro
$27
/computer/month
Number of Users : Unlimited
Number of Computers : 2 -50
Free first session to a new computer
Unlimited Remote Access
Remote Printing
Show more +
Corporate
$18
/computer/month
Number of Users : Unlimited
Number of Computers :5+
Free first session to a new computer
Unlimited Remote Access
Remote Printing
Show more +
Weighing your options?
Not sure if GoToMyPC fits your budget?
GoToMyPC reviews and ratings
Buyer sentiment
Users generally appreciate GoToMyPC for its ease of use, reliability, and security, though some desire more advanced features and integrations.
What buyers like
- Ease of use
- Connection reliability and speed
- Security features
Common complaints
- Limited feature set
- Lack of marketplace apps and connectors
Are you using GoToMyPC?
What users are saying
AU
Anonymous User
02/02/24
"Long term subscriber very please with service."
What do you like best about GoToMyPC? The speed and reliability is most helpful What do you dislike about GoToMyPC?
SP
Sabrina P
01/09/24
"Best for small businesses"
What do you like best about GoToMyPC? It is afforable, secure, and easy to use. What do you dislike about GoToMyPC?
DK
Dr. Kate D
12/22/23
"GoToMyPC is so easy to use!"
What do you like best about GoToMyPC? I have used GoToMyPC off and on for the past 14 years. I liked it so much that when I needed to once again have ...
Read more
JF
Josh F
11/28/23
"Easy to use and safe and secure"
What do you like best about GoToMyPC? Easy login and able to connect from anywhere in the world What do you dislike about GoToMyPC?
BM
Bonnie M
11/06/23
"PERFECT"
What do you like best about GoToMyPC? That I can work on my office desktop from anywhere, It even lets me adjust the size of the veiw What do you ...
Read more
AU
Anonymous User
10/24/23
"A must have for off-site IT tech"
What do you like best about GoToMyPC? That our IT tech can log in from anywhere in the world, and anytime of the day and fix our issues. What do you ...
Read more
- See if GoToMyPC fits your business
- Real pricing — no sales pressure
- A demo or quick answers, your call
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What are the features of GoToMyPC?
API Access Management is a crucial feature that allows organizations to securely manage and control access to their APIs (Application Progra…
The Access Control feature lets administrators define who can access specific resources within GoToMyPC. By setting detailed permissions bas…
Your customers and agents can meet in the forum and help each other solve problems. Every forum post is converted to a ticket. Your customer…
GoToMyPC includes built-in Diagnostic Tools that help users identify and troubleshoot connectivity issues quickly. These tools assess connec…
The Drag and Drop feature allows users to easily move files between their local machine and the remote desktop by dragging them into place.…
End-to-End Encryption (E2EE) is a security feature that ensures messages, data, and communication are protected from being intercepted and r…
The File Transfer feature lets users move files between their local computer and the remote machine easily. This is important for profession…
The General Data Protection Regulation or GDPR is a regulatory framework that establishes standards for acquiring and processing personal da…
Guest Sharing lets users invite others into their remote sessions without needing full access permissions. This is particularly useful for t…
HIPAA Compliant software is designed to meet the regulations set forth by the Health Insurance Portability and Accountability Act (HIPAA) in…
Live chat is a tool that allows employees to communicate with website users or with one another in real-time. It might be text, voice, or vi…
Real-time data gathering and transfer between the jobsite and project managers at the office is possible with mobile access. Employees on th…
Multi-factor authentication (MFA) is a security mechanism that verifies a user's identity for a login or other transaction by requiring mult…
PCI (Payment Card Industry) Compliance is a set of security standards that ensures a safe and secure environment for credit and debit card p…
Remote access is a software feature that allows users to access a computer or network from a remote location. This means that individuals ca…
With Remote Control functionality, users can take full control of another computer from anywhere with an internet connection. This feature i…
GoToMyPC is built to grow with organizational needs. Whether supporting a small team or thousands of users across various locations, busines…
The Screen Sharing feature lets users view and interact with another computer's desktop in real-time. This is particularly useful for collab…
The Session Recording feature automatically captures all activities during a remote session. This provides a useful resource for training pu…
Session transfer is a software feature that allows users to seamlessly transfer their active sessions from one device to another. This means…
Single sign-on (SSO) allows users to log in to various applications with a single set of credentials, making it safe and straightforward. It…
Usage Monitoring Tracking refers to the combined process of observing, recording, and analyzing the utilization of resources, systems, appli…
GoToMyPC security and data handling
Key compliance certifications and security features for IT and security teams evaluating GoToMyPC.
Certifications
Security features
Developer & data
Alternatives to GoToMyPC
Why buyers keep looking beyond GoToMyPC
Users may seek alternatives to GoToMyPC due to its pricing structure, as some may find it expensive compared to other remote access solutions that offer similar features at a lower cost.
Those requiring specific integrations or functionalities not provided by GoToMyPC might explore alternatives that better cater to their unique business needs and enhance productivity.
Performance issues, such as lag or connectivity problems, can prompt users to consider other remote desktop applications that promise faster and more reliable connections for seamless operation.
Users valuing enhanced security features may look for alternatives that offer advanced encryption and multi-factor authentication to protect sensitive data during remote access sessions.
Some may prefer alternatives that provide more user-friendly interfaces or better customer support, ensuring a smoother experience and quicker resolution of any issues encountered.
GoToMyPC Customers
Duke University
Park Heights Animal Care Center
GoToMyPC Support Options
Frequently Asked Questions About GoToMyPC
Common questions buyers ask before choosing GoToMyPC.
GoToMyPC is a Remote Access Software. GoToMyPC offers Screen Sharing, Diagnostic Tools, File Transfer, Remote Control, Session Recording and many more functionalities.
GoToMyPC is a strong fit if: You need a simple, user-friendly remote access solution with quick onboarding.; Your team requires reliable, fast connections from diverse devices including Linux and Chromebook.. Consider alternatives if: Your organization demands extensive app integrations and highly customizable workflows.; You require a broad marketplace of third-party connectors and plugins for extensibility..
Buyers commonly note the following limitations of GoToMyPC: Limited variety of advanced features may not meet all user needs; Lack of a wide range of marketplace apps and connectors restricts extensibility; Pricing details are not publicly available, requiring sales engagement.
Some top alternatives to GoToMyPC includes TeamViewer, ScreenMeet, ConnectWise Control, Splashtop Business Access and RemotePC.
GoToMyPC offers Free Trial, Subscription, Quotation Based pricing models
The starting price of GoToMyPC is $18 /computer/month
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About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].