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Close vs ClickUp Comparison

Last updated:

Close

4.6(220 reviews)

Starting at $9 /user/month

  • Free Trial
  • Individuals
  • Freelancers / Consultants

Close stands as a sales engagement CRM tailored to assist SMBs in converting more leads to revenue. They are committed to fostering future-forward businesses: nimble, intelligent teams operating remotely. For tech-savvy…

ClickUp

4.4(8,714 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

ClickUp is a versatile cloud-based project management platform designed to cater to both individual project needs and the complex demands of enterprise-level teams. Offering a customizable planning experience, it allows…

Close leads on user satisfaction with a 4.6-star rating across 220 reviews.

Close vs ClickUp — at a glance

FeatureCloseClickUp
Rating4.6 / 54.4 / 5
Reviews2208,714
Starting price$9 /user/month$7 /User/Month
Free trial Yes Yes
Free version No No
Best forIndividuals, Freelancers / Consultants, Medium BusinessFreelancers / Consultants, Large Enterprises, Medium Business
CategoryCRM SoftwareCollaboration Software
Integrations1+ apps1+ apps
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac
APIAvailableAvailable
Support modesBusiness Hours, Online24/7 (Live rep), Business Hours, Online
CertificationsSOC 2, GDPRSOC 2, HIPAA, GDPR
Data residencyUSGlobal

Key differences between Close and ClickUp

  • Pricing: Close starts at $9 /user/month, while ClickUp starts at $7 /User/Month.
  • Target audience: Close is built for Individuals and Freelancers / Consultants, while ClickUp targets Freelancers / Consultants and Large Enterprises.
  • User satisfaction: Close scores higher with a 4.6-star average.
  • Deployment: Close supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; ClickUp supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.

Close vs ClickUp — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Close - CRM Software
Talk to an expert
Talk to an expert
ClickUp - Collaboration Software
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

Close

Best for

Individuals, Freelancers / Consultants, Medium Business

ClickUp

Best for customizable, all-in-one project management in mid-to-large teams.

Choose if
  • You need highly customizable workflows adaptable to diverse project methods.
  • Your team values an intuitive interface that streamlines task and workflow management.
  • You want a single platform consolidating tasks, docs, goals, and chat.
Consider alternatives if
  • Your team lacks technical expertise and may struggle with a steep learning curve.
  • You require extensive third-party app integrations and marketplace connectors.

Close typically suits Individuals and Freelancers / Consultants. ClickUp tends to fit Freelancers / Consultants and Large Enterprises better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Close stands as a sales engagement CRM tailored to assist SMBs in converting more leads to revenue. They are committed to fostering future-forward businesses: nimble, intelligent teams ... Read More about Close

ClickUp is a versatile cloud-based project management platform designed to cater to both individual project needs and the complex demands of enterprise-level teams. Offering a customizable ... Read More about ClickUp

Entry Level Pricing

  • Starts from $9 , yearly
  • Starts from $7 , yearly

Free Trial Availability

Spotsaas Score

What's this? ↗

8.6/10

9.8/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

5–100 employees
50-500 employeesLarge enterprises
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

Close

  • All-in-One Communication: Hub Close integrates calling, emailing, and texting directly into the CRM, eliminating the need for third-party tools. This unified approach increases efficiency and reduces costs for growing sales teams.
  • Built for Productivity: With features like Sequences, Power Dialer, and task reminders, Close helps sales reps stay organized, automate outreach, and follow up with leads at the right time — all of which drive higher conversion rates.
  • Transparent Collaboration with Coaching Tools: The single timeline view ensures complete team visibility on lead activities, and the built-in call coaching enables sales leaders to mentor and improve team performance directly within the platform.

ClickUp

  • Streamlined Project Management: ClickUp offers an intuitive platform that simplifies project management, allowing teams to easily collaborate, set priorities, and track progress. As a manager, you’ll find that this clarity boosts productivity across your organization.
  • Customizable Workflows: With ClickUp’s versatile features, you can tailor workflows to fit your specific needs. Whether you're an administrator looking to optimize processes or an executive wanting a bird's-eye view of operations, this adaptability ensures that everyone is on the same page.
  • All-in-One Tool: Say goodbye to juggling multiple applications. ClickUp consolidates tasks, docs, goals, and chat into one seamless experience. This means less time switching between tools and more time focusing on what truly matters—driving results.
Best fit

Best fit

Close

  • 5–100 employees
  • SaaS, Marketing Agencies, E-commerce, EdTech, Consulting Services, B2B Tech, Remote-first Startups
  • Account Executives, Sales Development Representatives, Sales Managers, Founders, Revenue Operations Managers, Customer Success Managers

ClickUp

  • 50 to 500 employees
  • Martech, SaaS, Consulting, Fintech, Project Management, and Creative Agencies
  • Project Managers, Product Managers, Marketing Coordinators, Team Leaders, and Operations Managers
Watchouts

Reasons buyers look elsewhere

Close

  • Close is specifically built for SMBs, so larger enterprises with complex sales processes or deeper customization needs may seek platforms with more robust enterprise features.
  • While strong on sales engagement, Close doesn’t offer native marketing automation or lead nurturing workflows that other CRMs like HubSpot or ActiveCampaign may provide.
  • Users looking for highly customizable or advanced analytics and forecasting capabilities may find Close’s reporting features less extensive compared to solutions like Salesforce or Zoho CRM.

ClickUp

  • Users may seek alternatives to ClickUp due to a preference for simpler interfaces that reduce the learning curve and enhance usability, especially for teams with varying technical expertise.
  • Some teams might find ClickUp's extensive features overwhelming, prompting them to explore tools that offer a more streamlined approach tailored to their specific project management needs.
  • Budget constraints can also drive users to consider alternatives, as some competing platforms provide comparable functionalities at lower price points or with more flexible pricing structures.

Software Demo

Demo

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How do Close and ClickUp Compare on Features?

Total Features

15 Features

44 Features

Unique Features

No unique features

No unique features

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Compare Close and ClickUp on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $9 , yearly
      • $7 , yearly

      Pricing Plans

      • Solo

        $19

        /user/month

        • Everything in Essential but:

        • Limited to 1 user

        • Limited to 10k leads

      • Essentials

        $49

        /user/month

        • Unlimited contacts & leads

        • Multiple pipelines

        • Advanced lead & activity filters

        Show more +

      • Growth

        $109

        /user/month

        • Everything in Essentials plus:

        • Automated workflows

        • Power Dialer

        Show more +

      • Browse all pricing plans
      • Free

        Free

        • 100MB Storage

        • Unlimited Tasks

        • Unlimited Free Plan Members

        Show more +

      • Unlimited

        $10

        /user/month

        • Includes features of Free plan, plus

        • Unlimited Storage

        • Unlimited Integrations

        Show more +

      • Business

        $19

        /user/month

        • Includes features of Unlimited plan, plus

        • Google SSO

        • Unlimited Teams

        Show more +

      • Browse all pricing plans

      Pricing Page

      Close pricing
      ClickUp pricing

      Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes
      ✓ Yes

      HIPAA

      ✗ No
      ✓ Yes

      GDPR

      ✓ Yes
      ✓ Yes

      ISO 27001

      ✗ No
      ✗ No

      Single Sign-On (SSO)

      ✓ Yes
      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes
      ✓ Yes

      Data Encryption

      ✓ Yes
      ✓ Yes

      Audit Logs

      ✓ Yes
      ✓ Yes

      Data Residency

      🇺🇸 US
      🌐 Global

      Close User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      569

      22

      1

      2

      1

      2702

      171

      6

      5

      5

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is very strong across 595 reviews, with consistently positive feedback.

      What buyers like

      • Provides a centralized, all-in-one CRM platform for managing leads, calls, emails, and workflows seamlessly, saving time and boosting productivity.
      • Intuitive and user-friendly interface with easy setup and excellent support for onboarding and troubleshooting.
      • Highly efficient automation features like smart views, predictive dialing, and workflows that reduce manual effort and streamline sales processes.

      Common complaints

      • Reporting features are limited and could be more in-depth, especially for tracking lead lists and success rates by category.
      • Some users find the cost of calling features and overall pricing high, although they believe the value justifies it.
      • Occasional technical glitches like software crashes and dialer issues with integrations such as JustCall.

      Buyer sentiment

      Overall positive sentiment highlighting versatility, customization, and strong customer support, tempered by concerns over initial learning difficulty and limited marketplace options.

      What buyers like

      • Customizability
      • Ease of use
      • Customer support

      Common complaints

      • Steep learning curve
      • Limited marketplace integrations

      Pros and Cons

      • Provides a centralized, all-in-one CRM platform for managing leads, calls, emails, and workflows seamlessly, saving time and boosting productivity.

      • Intuitive and user-friendly interface with easy setup and excellent support for onboarding and troubleshooting.

      • Highly efficient automation features like smart views, predictive dialing, and workflows that reduce manual effort and streamline sales processes.

      • Reporting features are limited and could be more in-depth, especially for tracking lead lists and success rates by category.

      • Some users find the cost of calling features and overall pricing high, although they believe the value justifies it.

      • Highly customizable workflows adaptable to diverse project management methods

      • Intuitive and user-friendly interface for efficient task and workflow management

      • Responsive customer support that prioritizes user feedback

      • Steep learning curve for new users without technical expertise

      • Limited visibility and availability of additional apps and connectors in marketplace

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Integrations

      Integration with other apps

      List of Customers

      Customers

      Toggl

      Toggl

      Bench

      Bench

      Freightview

      Freightview

      Samsung

      Samsung

      IBM

      IBM

      Booking.com

      Booking.com

      Media and Screenshots

      Screenshots

      All Leads

      12 Screenshots

      ClickUp

      5 Screenshots

      Videos

      video-0

      1 Videos

      video-0

      5 Videos

      Top Alternatives to Close and ClickUp in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Close or ClickUp?
      Close edges out the other on user ratings (4.6 vs 4.4). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Close and ClickUp offer a free trial?
      Yes, both Close and ClickUp offer a free trial.
      What is the starting price of Close vs ClickUp?
      Close starts at $9 /user/month. ClickUp starts at $7 /User/Month.
      What are the top alternatives to Close?
      Top alternatives to Close include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Thryv.
      What are the top alternatives to ClickUp?
      Top alternatives to ClickUp include Basecamp, Trello, TeamGantt, Asana, Teamwork.

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