Close vs ClickUp Comparison
Close
Starting at $9 /user/month
- Free Trial
- Individuals
- Freelancers / Consultants
Close is a sales engagement CRM built for SMBs that lets teams email, call, and text leads directly from the platform without additional add-ons. It includes Sequences, task reminders, and a Power Dialer, with all activi…
ClickUp
Starting at $7 /User/Month
- Free Trial
- Freelancers / Consultants
- Large Enterprises
ClickUp is a versatile cloud-based project management platform designed to cater to both individual project needs and the complex demands of enterprise-level teams. Offering a customizable planning experience, it allows…
Close leads on user satisfaction with a 4.6-star rating across 220 reviews.
Close vs ClickUp — at a glance
| Feature | Close | ClickUp |
|---|---|---|
| Rating | 4.6 / 5 | 4.4 / 5 |
| Reviews | 220 | 8,714 |
| Starting price | $9 /user/month | $7 /User/Month |
| Free trial | Yes | Yes |
| Free version | No | No |
| Best for | Individuals, Freelancers / Consultants, Medium Business | Freelancers / Consultants, Large Enterprises, Medium Business |
| Category | CRM Software | Collaboration Software |
| Integrations | 1+ apps | 1+ apps |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac |
| API | Available | Available |
| Support modes | Business Hours, Online | 24/7 (Live rep), Business Hours, Online |
| Certifications | SOC 2, GDPR | SOC 2, HIPAA, GDPR |
| Data residency | US | Global |
Key differences between Close and ClickUp
- Pricing: Close starts at $9 /user/month, while ClickUp starts at $7 /User/Month.
- Target audience: Close is built for Individuals and Freelancers / Consultants, while ClickUp targets Freelancers / Consultants and Large Enterprises.
- User satisfaction: Close scores higher with a 4.6-star average.
- Deployment: Close supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; ClickUp supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.
Close vs ClickUp — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
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Biggest differences
Start here before you go deeper into features.
Individuals, Freelancers / Consultants, Medium Business
Best for customizable, all-in-one project management in mid-to-large teams.
- You need highly customizable workflows adaptable to diverse project methods.
- Your team values an intuitive interface that streamlines task and workflow management.
- You want a single platform consolidating tasks, docs, goals, and chat.
- Your team lacks technical expertise and may struggle with a steep learning curve.
- You require extensive third-party app integrations and marketplace connectors.
Close typically suits Individuals and Freelancers / Consultants. ClickUp tends to fit Freelancers / Consultants and Large Enterprises better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | Close is a sales engagement CRM built for SMBs that lets teams email, call, and text leads directly from the platform without additional add-ons. It includes Sequences, task reminders, and ... Read More about Close | ClickUp is a versatile cloud-based project management platform designed to cater to both individual project needs and the complex demands of enterprise-level teams. Offering a customizable ... Read More about ClickUp |
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Entry Level Pricing |
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Free Trial Availability | ||
SpotScoreWhat's this? ↗ | 8.6/10 | 9.8/10 |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | 5–100 employees | 50-500 employeesLarge enterprises |
Get pricing help | Get pricing help |
Where each option fits best
See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.
Based on buyer reviews and verified product data collected by Spotsaas.
Key strengths
- All-in-One Communication: Hub Close integrates calling, emailing, and texting directly into the CRM, eliminating the need for third-party tools. This unified approach increases efficiency and reduces costs for growing sales teams.
- Built for Productivity: With features like Sequences, Power Dialer, and task reminders, Close helps sales reps stay organized, automate outreach, and follow up with leads at the right time — all of which drive higher conversion rates.
- Transparent Collaboration with Coaching Tools: The single timeline view gives complete team visibility on lead activities, and the built-in call coaching lets sales leaders mentor and improve team performance directly within the platform.
- Streamlined Project Management: ClickUp offers an intuitive platform that simplifies project management, allowing teams to easily collaborate, set priorities, and track progress. As a manager, you’ll find that this clarity boosts productivity across your organization.
- Customizable Workflows: ClickUp's flexible features let you design workflows for your specific needs. Whether you're an administrator looking to speed up processes or an executive wanting a bird's-eye view of operations, this adaptability keeps everyone aligned.
- All-in-One Tool: Say goodbye to juggling multiple applications. ClickUp brings together tasks, docs, goals, and chat in one smooth experience. This means less time switching between tools and more time focusing on what truly matters—driving results.
Best fit
- 5–100 employees
- SaaS, Marketing Agencies, E-commerce, EdTech, Consulting Services, B2B Tech, Remote-first Startups
- Account Executives, Sales Development Representatives, Sales Managers, Founders, Revenue Operations Managers, Customer Success Managers
- 50 to 500 employees
- Martech, SaaS, Consulting, Fintech, Project Management, and Creative Agencies
- Project Managers, Product Managers, Marketing Coordinators, Team Leaders, and Operations Managers
Reasons buyers look elsewhere
- Close is specifically built for SMBs, so larger enterprises with complex sales processes or deeper customization needs may seek platforms with more robust enterprise features.
- While strong on sales engagement, Close doesn’t offer native marketing automation or lead nurturing workflows that other CRMs like HubSpot or ActiveCampaign may provide.
- Users looking for highly customizable or advanced analytics and forecasting capabilities may find Close’s reporting features less extensive compared to solutions like Salesforce or Zoho CRM.
- Simpler interfaces appeal to teams with low technical expertise — Asana and Monday.com both score higher on ease-of-use reviews
- Overwhelming feature set drives migration to Trello, Jira, or Notion for teams needing focused workflows without configuration overhead
- Lower-cost alternatives like Asana ($10.99/user/month) and Monday.com ($8/user/month) compete on price; ClickUp starts at $7/user/month but requires paid add-ons for core features
Software Demo
Demo |
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How do Close and ClickUp Compare on Features?
Total Features | 15 Features | 44 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Close and ClickUp on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
Organization Types supported |
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Platforms Supported |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | ✓ Yes |
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HIPAA | ✗ No | ✓ Yes |
GDPR | ✓ Yes | ✓ Yes |
ISO 27001 | ✗ No | ✗ No |
Single Sign-On (SSO) | ✓ Yes | ✓ Yes |
Multi-Factor Auth (MFA) | ✓ Yes | ✓ Yes |
Data Encryption | ✓ Yes | ✓ Yes |
Audit Logs | ✓ Yes | ✓ Yes |
Data Residency | 🇺🇸 US | 🌐 Global |
Close User Reviews & Rating Comparison
User Ratings | ||
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Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Buyer sentiment is very strong across 639 reviews, with consistently positive feedback. What buyers like
Common complaints
| Buyer sentiment Overall positive sentiment highlighting versatility, customization, and strong customer support, tempered by concerns over initial learning difficulty and limited marketplace options. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
List of Customers
Customers |  Toggl  Bench  Freightview |  Samsung  IBM  Booking.com |
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Media and Screenshots
Screenshots |  12 Screenshots |  5 Screenshots |
|---|---|---|
Videos |  1 Videos |  5 Videos |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Close or ClickUp?
- Close edges out the other on user ratings (4.6 vs 4.4). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Close and ClickUp offer a free trial?
- Yes, both Close and ClickUp offer a free trial.
- What is the starting price of Close vs ClickUp?
- Close starts at $9 /user/month. ClickUp starts at $7 /User/Month.
- What are the top alternatives to Close?
- Top alternatives to Close include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Thryv.
- What are the top alternatives to ClickUp?
- Top alternatives to ClickUp include Basecamp, Trello, TeamGantt, Asana, Teamwork.