9.1
Spot Score
MURAL Review: Is It The Right Collaboration Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
Free Trial Available
GDPR
SOC 2Starts from $9.99 / User / Month
IBM
Steelcase
UserTesting
Automattic
intuitTrusted by many companies including IBM
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Buyer feedback
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SpotSaaS Analysis for MURAL
MURAL at 4.7/5 from 1,221 reviews and SpotScore 9.1 is the primary choice for product managers and UX/UI designers in mid-market companies (51–500 employees) running distributed ideation sessions. The platform replaces physical whiteboarding and email-based feedback loops with real-time visual workspaces. Teams report faster concept validation and clearer design handoffs compared to document-based collaboration.
Visual collaboration software enables teams to map workflows, brainstorm, and plan strategy in shared digital spaces. MURAL's core strength is template-driven ideation—product teams can run structured workshops without building canvases from scratch. New users typically need 2–3 sessions to navigate the full feature set.
Quick picks:
What is MURAL?
Mural is file sharing and enterprise collaboration software that seamlessly integrates with your existing infrastructure, helping you make the most of your company files. It keeps communication flowing vertically and horizontally, keeping teams up-to-date on projects. All while allowing you to work from wherever you want.
Pricing
Starts from $9.99 / User / Month
Free Trial available
Best For
Suited for solo users, small teams, SMBs, and enterprise
Security & Compliance
SOC 2GDPRSSO & MFA supported
Data residency:Global
Platform
Web + mobile app (iOS & Android)
Installed - Windows
Installed - Mac
MURAL Software Demo
MURAL was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider MURAL
- Use cases
- Remote teams requiring visual collaboration, Creative agencies and design teams, Project management and planning workshops
- Team types
- Product managers, UX/UI designers
- Company size
- 51-500 employees, 500+ employees
- Workflow style
- Flexible and configurable
- Setup complexity
- Medium
Why teams choose MURAL
Facilitates effective visual collaboration and ideation among distributed teams
Offers a wide variety of templates and tools for creative problem-solving and planning
Enhances team alignment and productivity during brainstorming and planning phases
Is MURAL right for you?
Best for remote teams needing intuitive visual collaboration and creative workshops.
Choose MURAL if
- You require a flexible, visual collaboration platform for brainstorming and planning.
- Your team benefits from diverse templates for diagrams, personas, and journey mapping.
- You manage remote or distributed teams needing seamless real-time interaction.
Consider alternatives if
- Your workflows depend on deep integrations with multiple other collaboration tools.
- You need a simple, text-based collaboration tool without visual elements.
What buyers should know before shortlisting MURAL
Mural works best for distributed teams running synchronous workshops, design sprints, and brainstorming sessions where real-time co-editing matters. Before shortlisting, verify that your team can commit to live sessions—asynchronous workflows (leaving comments on static boards) feel clunky compared to tools like Miro or Figma.
Check whether Mural's template library covers your specific use case; generic templates require significant customization for industry-specific work like UX research synthesis or agile retrospectives. Mural's performance degrades noticeably when boards exceed 500+ objects (shapes, sticky notes, images).
If your team plans to build persistent, evolving workspaces rather than time-boxed sessions, you'll hit this ceiling quickly and need to archive or split boards. Pricing scales per editor seat with no read-only viewer tier, so large stakeholder groups (10+ observers) become expensive fast.
Confirm integration requirements upfront: Mural connects to Slack, Jira, and Microsoft Teams, but lacks native Salesforce or HubSpot connectors—you'll need Zapier for those workflows. During your demo, test real-time performance with 8+ simultaneous users and ask the vendor about their data residency options if you're in a regulated industry.
Request a trial with your actual team size and board complexity to catch performance issues before committing. Mural's strength is facilitated, time-boxed collaboration; it's not a persistent knowledge base or design system repository.
MURAL pros and cons
- MURAL pros
Facilitates effective visual collaboration and ideation among distributed teams
Offers a wide variety of templates and tools for creative problem-solving and planning
Enhances team alignment and productivity during brainstorming and planning phases
- MURAL cons
Learning curve for new users to fully utilize all features
Limited integration capabilities with other collaboration tools
Ready to try it?
Get started with MURAL
Start your free trial — no credit card required.
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See how it stacks up
Compare MURAL side-by-side with top Collaboration Software alternatives.
What is the pricing of MURAL?
MURAL Pricing Plans
Free
5 murals and unlimited members
All visual collaboration and facilitation features
Full template library & member-built custom templates
One-click visitor access to murals
Team+
$9.99
/User/Month
Includes features of Free plan, plus
Unlimited murals in your workspace
Privacy control for rooms and murals
In-app chat and email support
Pay online by credit card only
Business
$17.99
/User/Month
Includes features of Team+ plan, plus
Flexible membership model (Quarterly Engaged Members)
Priority support
SAML single sign-on (SSO)
Expert-guided onboarding with a Collaboration Coach
Show more +
Enterprises
Includes features of Business plan, plus
Centralized admin controls
Enhanced privacy and control with multiple workspaces
Self-serve SAML single sign-on (SSO) setup
Assigned Success Architect for ongoing transformation success
Show more +
MURAL reviews and ratings
Buyer sentiment
Users generally praise Mural for its intuitive visual collaboration features and productivity benefits, though some note a learning curve and occasional performance issues.
What buyers like
- Ease of use
- Template variety
- Real-time collaboration
Common complaints
- Learning curve
- Performance lag with large content
What users are saying
AG
Abril G
02/17/24
"Mural review"
What do you like best about Mural? I like Mural. The mural is my tool to analyze my research. And now with the Figma functionality that you just added ...
Read more
MP
Maganti P
10/23/23
"A mural is the best possible tool for collaboration."
What do you like best about Mural? For instance, collaborating with my team members in real-time is relatively easy via Mural. We use the diagrams ...
Read more
NN
Nagendra N
10/18/23
"Best visual collaboration tool -hands down"
What do you like best about Mural? Brings together a group of people like never before. Be it ideate, brainstorm or design -all of these are so much ...
Read more
AU
Anonymous User
10/05/23
"A WAAAAY better version of Microsoft Whiteboard"
What do you like best about Mural? Mural is wonderful. It makes tasks such as journeymapping, user interviews, and value-stream mapping much easier. I ...
Read more
FG
Fernando G
09/13/23
"A fantastic tool for creating and sharing ideas"
What do you like best about Mural? The possibility to collaborate in a visual manner. What do you dislike about Mural? I would reinforce the ...
Read more
JB
Jorge B
09/06/23
"Mural is a very easy to use and work collaboratively with peers"
What do you like best about Mural? Intuitive and easy to use. There are pre-built templates you can use immediately. It is straightforward to start ...
Read more
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What are the features of MURAL?
Video conferencing is a technology that allows individuals in different places to have face-to-face meetings without going to the same place…
Brainstorming is a strategy used by design teams to develop solutions to specific design problems. Under regulated settings and in a free-th…
The act of conversing, communicating, and/or exchanging messages through the internet is known as chatting. It entails two or more persons i…
Contact management refers to keeping, organizing, and managing information about your customers, prospects, and sales leads. In its most bas…
Material management is the end-to-end acquiring, designing, processing, and distributing of content. It is a set of methods and technologies…
Cooperative writing is when Two or more people collaborate to create a piece. Cooperative writing, also known as group writing or collaborat…
A discussion board is an internet application that allows people to have online conversations. Discussion boards are referred to as web foru…
A system or process for capturing, tracking and storing electronic documents such as PDFs, word processing files, and digital photographs of…
Project management is used to supervise a team's efforts to meet all project objectives while staying within budget. The information is desc…
Synchronous editing is a sort of editing in which multiple people can work on the same document simultaneously, with changes reflected in re…
The technique of managing a task throughout its life cycle is known as task management. Planning, testing, tracking, and reporting are all p…
Version control, often known as source control, tracks and manages changes to digital asset management software code. Version control system…
MURAL security and data handling
Key compliance certifications and security features for IT and security teams evaluating MURAL.
Certifications
Security features
Developer & data
Alternatives to MURAL
MURAL Customers
IBM
Steelcase
UserTesting
Automattic
intuit
Emerson
GitHub
Capco
E*trade
MURAL Support Options
Frequently Asked Questions About MURAL
Common questions buyers ask before choosing MURAL.
MURAL is a Collaboration Software. MURAL offers Synchronous Editing, Discussion Boards, Cooperative Writing, Chat (Messaging), Brainstorming and many more functionalities.
MURAL is a strong fit if: You require a flexible, visual collaboration platform for brainstorming and planning.; Your team benefits from diverse templates for diagrams, personas, and journey mapping.. Consider alternatives if: Your workflows depend on deep integrations with multiple other collaboration tools.; You need a simple, text-based collaboration tool without visual elements..
Buyers commonly note the following limitations of MURAL: Learning curve for new users to fully utilize all features; Limited integration capabilities with other collaboration tools; Performance issues when boards contain excessive content.
Some top alternatives to MURAL includes Collaboard, Microsoft Whiteboard, BeeCanvas, Miro and Witeboard.
MURAL offers Free Trial, Subscription, Quotation Based pricing models
The starting price of MURAL is $9.99/User/Month
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About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
