ClickDesk vs LeadDesk vs AroundDeal vs CrankWheel Comparison
ClickDesk
Starting at $12.99 /User/Month
- Large Enterprises
- Medium Business
ClickDesk makes it easy to take care of customers. Create tickets from written, voice, video chat, and email messages. Turnaround times are automatically calculated from when a ticket is opened to when it's closed. Use p…
LeadDesk
Starting at Contact for pricing
- Free Trial
- Freelancers / Consultants
- Large Enterprises
Introducing LeadDesk, the ultimate call center software designed to boost sales and improve customer service. With its auto and predictive dialer modes, you can triple your outbound calling volume and increase revenue. S…
AroundDeal
Starting at Contact for pricing
- Large Enterprises
- Medium Business
AroundDeal is the ultimate tool for B2B marketing initiatives. Our extension helps you quickly and accurately identify leads necessary to close deals faster. We provide you with a list of high-quality, high-value prospec…
CrankWheel
Starting at $89 /Month
- Large Enterprises
- Medium Business
CrankWheel provides instant screen-sharing and helps you to quickly reduce your sales cycle by half. It can broadcast your visual presentation from your phone in just 10 seconds, simplifying the process of responding to…
LeadDesk leads on user satisfaction with a 4.7-star rating across 10 reviews.
ClickDesk vs LeadDesk vs AroundDeal vs CrankWheel — at a glance
| Feature | ClickDesk | LeadDesk | AroundDeal | CrankWheel |
|---|---|---|---|---|
| Rating | 4.0 / 5 | 4.7 / 5 | 3.5 / 5 | 4.2 / 5 |
| Reviews | 95 | 10 | 73 | 6 |
| Starting price | $12.99 /User/Month | Contact for pricing | Contact for pricing | $89 /Month |
| Free trial | No | Yes | No | No |
| Free version | No | No | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Freelancers / Consultants, Large Enterprises, Medium Business | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Live Chat Software | Sales Engagement Software | Sales Intelligence Software | Sales Engagement Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud | SaaS/Web/Cloud, Installed - Windows, Installed - Mac |
| API | Available | Available | — | Available |
| Support modes | 24/7 (Live rep), Online | Online | Online | 24/7 (Live rep), Business Hours, Online |
| Certifications | GDPR | GDPR | — | — |
| Data residency | Global | US | US | — |
Key differences between ClickDesk and LeadDesk
- Pricing: ClickDesk starts at $12.99 /User/Month. LeadDesk pricing is not publicly listed.
- Free trial: LeadDesk offers a free trial; ClickDesk does not.
- Target audience: ClickDesk is built for Large Enterprises and Medium Business, while LeadDesk targets Freelancers / Consultants and Large Enterprises.
- User satisfaction: LeadDesk scores higher with a 4.7-star average.
- Deployment: ClickDesk supports SaaS/Web/Cloud, Mobile - Android; LeadDesk supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
Compare ClickDesk vs LeadDesk vs AroundDeal vs CrankWheel — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Live Chat Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Biggest differences
Start here before you go deeper into features.
Best for small to medium businesses needing multi-channel customer support.
- You want a unified platform for voice, video, chat, and email communication.
- Your team values affordable pricing combined with a broad feature set.
- You need automatic ticket turnaround time tracking to monitor support efficiency.
- Your organization requires robust and fully functional mobile app support.
- You need immediate, highly responsive customer support without delays.
Freelancers / Consultants, Large Enterprises, Medium Business
Large Enterprises, Medium Business, Small Business
Large Enterprises, Medium Business, Small Business
ClickDesk typically suits Large Enterprises and Medium Business. LeadDesk tends to fit Freelancers / Consultants and Large Enterprises better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | ClickDesk makes it easy to take care of customers. Create tickets from written, voice, video chat, and email messages. Turnaround times are automatically calculated from when a ticket is ... Read More about ClickDesk | Introducing LeadDesk, the ultimate call center software designed to boost sales and improve customer service. With its auto and predictive dialer modes, you can triple your outbound calling ... Read More about LeadDesk | AroundDeal is the ultimate tool for B2B marketing initiatives. Our extension helps you quickly and accurately identify leads necessary to close deals faster. We provide you with a list of ... Read More about AroundDeal | CrankWheel provides instant screen-sharing and helps you to quickly reduce your sales cycle by half. It can broadcast your visual presentation from your phone in just 10 seconds, ... Read More about CrankWheel |
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Spotsaas ScoreWhat's this? ↗ | 9.1/10 | 8.3/10 | Not Available | Not Available |
User RatingsBased on verified Spotsaas reviews | ||||
Best Company Size | Small BusinessMedium Business | — | — | — |
Get pricing help | Get pricing help | Get pricing help |
Software Demo
Demo |
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How do ClickDesk, LeadDesk, AroundDeal and CrankWheel Compare on Features?
Total Features | 9 Features | 11 Features | 5 Features | 6 Features |
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Unique Features | No unique features | No unique features | No unique features | No unique features |
Get Quote | Get Quote | Get Quote |
Compare ClickDesk, LeadDesk, AroundDeal and CrankWheel on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Pricing Page |  |  | Pricing information not available |  |
Other Details
Organization Types supported |
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Platforms Supported |
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Get help choosing | Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
HIPAA | — | ✗ No |
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GDPR | ✓ Yes | ✓ Yes |
Data Encryption | ✓ Yes | — |
Data Residency | 🌐 Global | 🇺🇸 US |
ClickDesk vs LeadDesk vs AroundDeal User Reviews & Rating Comparison
User Ratings | 4.2 (based on 6 reviews) | |||
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Rating Distribution | ||||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Overall positive sentiment highlights ease of use, affordability, and effective customer communication, tempered by some concerns about support responsiveness and mobile app limitations. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is very strong across 6 reviews, with consistently positive feedback. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is mixed to positive across 154 reviews, with clear strengths and a few common watchouts. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is positive across 6 reviews, with strong overall satisfaction. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product | No reviews available for the product |
| Negative Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product | No reviews available for the product |
List of Customers
Customers |  Manage Protect  Quorum  Mirantis |  Edenred  Telenor  Fjordkraft | No Customers information available. |  CrankWheel_customers_0  CrankWheel_customers_1  CrankWheel_customers_2 |
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Media and Screenshots
Screenshots |  4 Screenshots | No screenshots available. |
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Videos |  2 Videos |  4 Videos |
Alternatives
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, ClickDesk or LeadDesk?
- LeadDesk edges out the other on user ratings (4.7 vs 4.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do ClickDesk and LeadDesk offer a free trial?
- LeadDesk offers a free trial. ClickDesk does not.
- What is the starting price of ClickDesk vs LeadDesk?
- ClickDesk starts at $12.99 /User/Month. LeadDesk starts at Contact for pricing.
- What are the top alternatives to ClickDesk?
- Top alternatives to ClickDesk include ZoomInfo Chat, LiveAgent, LiveChat, Crisp, LiveEngage.
- What are the top alternatives to LeadDesk?
- Top alternatives to LeadDesk include AroundDeal, CrankWheel, ZoomInfo Engage, Tapdesk, Sales Desk.